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Domi Outdoor Living Recensioni 

207
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

The experience was great, product went together fairly easy, but needed more than 2 people to install. Their was a hiccup in your delivery system. Their were 7 packages delivered, however they did not... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Domi customer service is one of the worst I’ve ever seen. No phone number to call customer service and only reply to emails once a day. I’ve started the refund process with them over 2 weeks ago and s... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Well engineered product. Most everything lined up and went together without much effort. Instructions could be more step by step, ordered and more detailed. Ran short on a few necessary fasteners. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered the 12x8 three door sunroom. Order arrived much quicker than the estimated window (a week sooner), which was both a blessing and a curse. It arrived via freight on a large, heavy pallet. We... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili da esterno
  2. Negozio di mobili
  3. Negozio di arredamento da giardino

Informazioni su Domi Outdoor Living

Scritti dall'azienda

Domi Outdoor Living-Upgrade Your Outdoor Life!

Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.

Design Philosophy:

We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.

Our promise:

From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.


Max durability, Best value.
Domi – your professional choice.

VISIT OUR WEBSITE CONTACT US

Domi – Your Trusted Outdoor Space Partner

Scritti dall'azienda

Several Outdoor Gazebo Options
Not all outdoor gazebos are the same. Domi offers several sizes gazebo/pergola products. Better fit your different needs:)
Fast & Reliable Fulfillment
From warehouse to trailhead – express shipping, sturdy packaging, and real-time order tracking. The safe and fast delivery of packages is the top priority.
Expert Setup Support
Get video guides, illustrated manuals, or live chat assistance. Help address the confusion of installation for you throughout the process.
After-sale service & Care Maintenance
5 years warranty against the frame and roof 1 year warranty against the curtains and netting Free replacements get within the warranty Product maintenance suggestions

Our shipping promise&Refund and Return Policy

Free 24- hours shipping and 12 hours cancellation

Get free and fast shipping service after confirmation. Free cancellation within 12 hours when it's placed. For return, you may return the items if you don't need it or you don't like it once you received, we will charge 15% of your order value and send the corresponding return labels to proceed the return; if the packages have been opened and won't affect the normal use, we will charge 20%. For refund, we will issue that after all packages have been returned to our original warehouse. And PayPal refund may take up to 24 hours to proceed. Credit card refunds will take between 7-14 business days to appear in your original payment account.

Informazioni di contatto

Brand Day Sale- Up to $1300 off

Brand Day = Big Savings

4,2

Molto buono

TrustScore 4 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,2

Tutte le recensioni

(207)

205 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Plan accordingly with regards to the assembly process

Delivery was seamless. Our 12x10 gazebo came in 5 boxes. We watched numerous videos to get a feel for what we were in for. It took about 12 hours for 2 people to put together. Here are some things that might be helpful to people thinking about investing in this product:
Make sure you have power drills (we used 2) and appropriate bits. There are a lot of screws. I can’t imagine doing this by hand.
Have ladders available. We had 3 out-making moving around much quicker.
The 60+ page direction book is mostly pictures (think ikea directions). Some of the pictures left us scratching our heads. This is why watching videos before are helpful.
Now that the assembly is complete we are enjoying our new purchase. It is extremely sturdy. We were searched for a few years before pulling the trigger on this and are confident our research paid off.

13 marzo 2026
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Risposta di Domi Outdoor Living

Thank you for sharing such a detailed review! We’re thrilled to hear the delivery went smoothly and that you’re now enjoying your gazebo. Your assembly tips – especially about power drills, ladders, and watching videos beforehand – are incredibly useful for future buyers. It’s great to know that despite the instruction book being a bit tricky at times, the end result feels extremely sturdy. We appreciate your patience and research, and we’re glad this gazebo lived up to your expectations!

Valutata 2 stelle su 5

Next time I'll just order the plastic one from Amazon.

I ordered the 200 gal deck box. The measurements were true to size, and it fit perfectly on the patio of my apartment. Shipping is also pretty fast. It does do the job that it was designed to do. I would not call it waterproof, there are seams and cracks in the bottom, especially if the screws are not tight enough. There is also no internal bracing or any kind for the walls. The base is flimsy un weighted plastic, and the screws holding it together are all as small as possible. The walls are thin gauge metal that are only supported by overlapping the other sides and screwed into the plastic top and bottom. You WILL need at least two people to put it together, one person to hold all the pieces in place while you put in the screws. The shipping apparently has some dire issues, the first lid that I received was dented in the side so badly that it would not sit flatly on the box, I emailed support and they offered a $20 rebate, or a replacement lid. The replacement lid also had a dent in the side of it. At least this one sits flat.
Tl;dr, All in all i would not recommend this product. It's ok, it does the job, however it does seem to be cheaply made, and i doubt that it will end up being worth the total cost. the main benefit being most other offerings from different companies seem to be made of plastic and resin.

11 marzo 2026
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Risposta di Domi Outdoor Living

Thanks for the detailed feedback. We are sorry that the product did not meet your expectations in terms of waterproofing, structural stability and assembly experience, and we sincerely apologize for the damage to the lid that occurred in our logistics. We will seriously improve the seam sealing, internal support and screw design with our R&D Team, and strengthen the management of logistics packaging. If you wish, you may contact us to further negotiate compensation or after-sales plans. Thanks again for your real afer -using review about this product.

Valutata 1 stelle su 5

Only had my gazebo for a year and…

Only had my gazebo for a year and already rusting.

9 marzo 2026
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Risposta di Domi Outdoor Living

We apologize for the poor experience you had. You can send us photos of the rusted items via this email address service@domioutdoorliving.com, and we will follow up on the after-sales service to address the issue you encountered asap.

Valutata 3 stelle su 5

The gazebo is going to be beautiful…but

The gazebo is going to be beautiful once we get it finished, but the instructions were definitely vague in several places and we had to figure it out for ourselves. There was also one piece that we had to cut to make it fit where it was supposed to, which caused a gap in the line that the curtains will hang. Hoping it doesn't affect it too much.

8 marzo 2026
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Risposta di Domi Outdoor Living

That sounds frustrating, but it’s great that you were able to work through the vague instructions. Hopefully the piece you had to cut doesn’t cause any major issues with the whole structure— you may get the free replacement via service@domioutdoorliving.com this email address, it's our after sales service emailbox:)

Valutata 1 stelle su 5

I have several pieces that are bent I…

I have several pieces that are bent I was able to bend some bent I sent a message yesterday about two parts that cannot be fix I have heard a from someone wanting me to bend the pieces I said no they are to bad have not heard from anyone since so I do not no If they are sending me the parts are the canopy is going to stat in pieces so no not happy Barry Rubenstein 314 570 5319

9 marzo 2026
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Risposta di Domi Outdoor Living

I have confirmed that the request you sent via email has been received by our after-sales team, and the parts you need are now in expedited production. Once the parts are ready for shipment, our customer service will notify you of the tracking number by email:)

Valutata 5 stelle su 5

Had a material defect they replaced it…

Had a material defect they replaced it immediately
Went together according to directions very well one tip would be to have a little longer screw for the four corners of screen on top do the corners first then the middle screw.

6 marzo 2026
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Risposta di Domi Outdoor Living

Thanks for sharing your experience! Glad to hear our after-sales team replaced the defective part right away. And thanks for the tip about using slightly longer screws for the top corners of the screen — doing the corners first before the middle screw sounds like a smart approach. I’ll keep that and convey it to our R&D Team:)!

Valutata 5 stelle su 5

Fed Ex damaged one of the product boxes

Contacted Domi Outdoor Living via email in regards to one of the 5 boxes that was damaged by FedEx. Had a response in less than 24 hours that they had immediately shipped me a replacement for the box that was damaged without any hassles. Customer service gets a 5 star rating for that!!!!

8 marzo 2026
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Risposta di Domi Outdoor Living

Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear that one of the boxes was damaged during shipping, but we're glad we could step in quickly to make things right.

Providing hassle-free, responsive customer service is exactly what we strive for:)

Thanks again for the experience shared and for the 5-star rating — it truly made our day!

Valutata 5 stelle su 5

Very pleased

Shopping for the gazebo a was pleasantly surprised to find such great pricing with good looking warranties from Domi. Got the package fairly quickly, and it took two and a half men about 12 hours total to put this gazebo together. Super solid construction. Couldn’t be happier.

7 marzo 2026
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Risposta di Domi Outdoor Living

Thank you so much for your thoughtful review! We're delighted to hear that you were pleasantly surprised by our pricing and warranty options at Domi. It’s great that the package arrived quickly, and we appreciate you sharing the detailed assembly experience—12 hours is certainly a solid effort! Most importantly, we’re thrilled that you’re happy with the super solid construction of your new gazebo. If you ever have any questions or need assistance in the future, pls don’t hesitate to reach out. Enjoy your outdoor space!

Valutata 5 stelle su 5

Immediate Processing and Shipping and Quality

Immediate processing and shipping. Prompt and reasonable times for responses from customer service. Everything arrived and seems quality is very good and substantial.

7 marzo 2026
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Risposta di Domi Outdoor Living

Thank you so much for your kind feedback! We're thrilled to hear that you appreciated the immediate processing and shipping, as well as our customer service response times. It’s great to know that everything arrived as expected and that the quality met your expectations:)

Valutata 1 stelle su 5

Missing Parts - Made to feel stupid and like I was stealing something

Order was missing to parts for the roof. We had inventories every part before I reached out to support. Was told to make sure it wasn’t in another box, that it was in box 5 and then told that it was in box 4 but that box was still in shipment. when I sent a picture of box 4, finally received. Note they would ship me the two part.

When I followed up the note said you were still verifying it was available in the warehouse.

I’ve begun installing the gazebo and cannot finish because of the missing parts. The actions was asked to take and had already taken made me feel like you thought I was trying to steal something from you.

I’m still waiting on confirmation of part. If I don’t receive soon, I’ll contact about returning the gazebo for a full refund.

Has been the worst experience ever and I will never recommend anyone purchase from you.

6 marzo 2026
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Risposta di Domi Outdoor Living

Thank you for sharing your concerns in such detail, and I’m truly sorry to hear about the frustration and inconvenience you’ve experienced. This is certainly not the level of service we aim to provide, and I completely understand why you feel upset.

I have confirmed with our after-sales service team that they have sent you a replacement box containing the necessary parts that you need. Our customer service team will continue to follow up on this matter to ensure it is properly resolved.

Once again, I deeply feel sorry that this has been such a negative experience. We clearly failed you, and I hope we can make it right. Thank you for your patience, and again, my sincerest apologies.

Valutata 3 stelle su 5

Great finished product though assembly is time consuming

Delivery was quick and no issues and the finished product looks great.

Installation was challenging and time consuming - took 10 hours with two people. You definitely need at minimum two people for installation. Its a good option if you’re looking for an affordable product and willing to put the time in to install it

11 febbraio 2026
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Risposta di Domi Outdoor Living

Thank you for your honest and detailed feedback. We're glad to hear that you were pleased with the quick delivery and the final look of the product. We also appreciate your insights regarding the installation process. You're absolutely right—this product is designed to be budget-friendly, but they come with many weighted parts. We generally recommend that 2-3 people install them together to speed up the process. The installation does require more time and effort.

Valutata 3 stelle su 5

It's been four days and I'm still…

It's been four days and I'm still putting it together! You really need to look at your instructions and make them better! At one point, you can see it facing front and then in some other instructions it's facing backwards so that really turned a person around, etc. it's not done well it needs to be written better. As far as the product it seems like it's good. I still have not been able to put anything in it cause I'm still putting it together. Definitely need more than one person would make it better but better instructions would help too.

10 febbraio 2026
Valutata 5 stelle su 5

Great quality

We really enjoy the good quality gazebo. As many have said, they are a little difficult to build, but thankfully my husband is mechanically inclined. It only took 2 of us.

15 gennaio 2026
Valutata 4 stelle su 5

100 Gallon Box

The item was received in a timely manor and with all parts. I agree with reviews that said the plastic film took more time to remove then the assembling of the whole box. Even with all the film the panels still had scratches. The only other issue I saw was that the box is so light you lift it off the ground opening the cover.

14 dicembre 2025
Valutata 5 stelle su 5

Delivery was fast

I ordered this just b4 Christmas. Didnt need it until spring and figured it would take awhile to get here. It was delivered in less than a week. In the middle of winter, all the way to Mn from Tx. I couldnt believe it. Wow.

13 dicembre 2025
Valutata 3 stelle su 5

Product Description Incorrect

The deck box that arrived was smaller than the dimensions listed on the website and wouldn't fit my cushions. Turns out the product dimensions were listed in TWO places on the product page, one of them correct (in the photo) and one incorrectly listed (in the description). I went off the incorrect measurements. Despite that, they still charged me a $35 re-stocking fee to exchange it for the larger sized version that did fit my cushions. The customer service agent was friendly enough, I just felt they should have waved the fee since their website was wrong.

16 dicembre 2025

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