Doffle Dog LTD Recensioni 

319
•
TrustScore 3.5 su 5

3,7

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Valutata 1 stelle su 5

Placed an order in October and not received yet! Got an email to say I can get a refund but still haven’t received anything or heard back. Awful - and poor customer service! Definitely would not recom... Leggi di più

Valutata 5 stelle su 5

Simply amazing as usual. The harness are to die for. The material is amazing & durable. Teddy gets absolutely filthy but after just one wash the harnesses are like brand new. After only just one w... Leggi di più

Valutata 5 stelle su 5

Such good quality products. Particularly Bunny pup with the silver hardware & front D ring. A company you can rely on to keep your dog in fashion & a lovely owner & brand rep team. Supporting small bu... Leggi di più

Valutata 5 stelle su 5

Woww wow woww omg the Halloween set is outstanding but I have to say the penguin pup bundle I have just received including the adult pjs is the nicest design I have ever seen totally blown away with i... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali
  2. anche in
  3. Servizio di ordini alimentari online

Scritti dall'azienda

A online dog accessories store, we are a family run buisness who specialises in all stylish and practical things for your dog.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

319 recensioni

5 stelle
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3 stelle
2 stelle
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3,7

Tutte le recensioni

(319)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I advise against the purchase.

The more I would like to love Doffle, the more I start to hate them.
Not for the first time.

I placed my order on January 21.
I received it with partially incorrect contents on March 21.
I have been trying to get in touch since then. Despite assurances in late March, I still have not received the correct product.

Time doesn't matter to this company, apparently, and neither does the customer.
This is my goodbye to this company.
Maybe someday I will receive the correct product and another "sorry".

21 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

I honestly give up with this company. I just want my refund

Really late on the delivery. Sent mostly wrong items to me. Then no correspondence to me wanting to return the items wrongly sent. After weeks answered saying just send back. Sent with tracked Royal Mail and I’m still waiting on my refund. Not replying to any emails or messages on any of their socials.

23 aprile 2023
Valutata 1 stelle su 5

I was so disappointed with doffle dog…

I was so disappointed with doffle dog they sent me all the wrong products and I’ve been emailing them for weeks to try and sort it out either to get a refund or replace the incorrect products but I have had no response at all they have completely ignored me hope this helps others so they don’t end up in the same position it’s so sad because I love to support small businesses when I could easily go to pets at home and have no issues.

1 maggio 2023
Valutata 5 stelle su 5

Simply amazing as usual

Simply amazing as usual.
The harness are to die for. The material is amazing & durable. Teddy gets absolutely filthy but after just one wash the harnesses are like brand new. After only just one wash!!
Cannot recommend Doffledog enough! You’re seriously missing out if you don’t have these amazing harness in your doggy wardrobe.
Customer service is 10/10 as always!!

25 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Had a few issues where the product I ordered wasn't in stock but I was emailed to find out if I would like an alternative choice instead. The product itself is lovely, light weight and vibrant. I had the pitter patter cuddle and go ready for our holiday and picnic for my lil pup

6 maggio 2023
Valutata 5 stelle su 5

Cute purchase for my sausage dog :)

I'm very happy with my recent purchase from Doffle, i ordered a lead and matching collar, as the lead was out of stock they sent me a different one which was even nicer, and threw in a little freebie, so really happy overall, would highly recommend, great quality and good service all round!

12 aprile 2023
Valutata 1 stelle su 5

Extremely poor service, don’t have my items. Wouldn’t use again.

I’ve had a very poor experience with Doffle Dog. Placed an order 14th February, had one email to say thanks for your order then no further emails what’s so ever to even say my items had be shipped. It’s now the 5th March and I have no items.
I emailed Doffle dog multiple times to which I had no response, I then went to Instagram to message them to which they red all my messages I sent and ignored every single one (even though Doffle Dog was posting on Instagram so clearly active).
I still don’t have my items and Doffle Dog still have my money. Won’t be using again and most definitely won’t order from again as I’ve spoken to other customers of Doffle Dog who have advised they’ve had nothing but issues as well.

14 febbraio 2023
Valutata 5 stelle su 5

Amazing products and service.

DoffleDogs products arrived on time in a wonderful packaged parcel with the cutest packaging. Straight forward ordering and arrived really quickly. I ordered the puppys first harness as I couldn't find any company that did a harness small enough. The extra extra small fits perfectly. The harness and matching lead is such high quality with a beautiful print. Slightly hard to put on a puppy when they just want to eat it, but after a couple of times it's easy. I'll absolutely be using this company again when I need to upgrade our harness!

15 febbraio 2023
Non scritta su invito
Valutata 2 stelle su 5

Do not recommend

Sadly I wouldn’t recommend this company!
i placed an order on December 26th a few weeks later I had no acknowledgment of the order from the company! I have tried to reach the company and they have been extremely slow and unpleasant to deal with.
I paid via klarna and have had to get them involved as this company is still giving me the run around regarding my items.

I’ve stated many times I’d like my items sent recorded delivery or a refund tried to stay polite and deal with in a good manner but the company is next to impossible to deal with.

17 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Beautiful products for my girls

Beautiful products for my girls. Millie Bella and Dolly. I will definitely buy again. Quality, pretty products. Easy to purchase and quick delivery in lovely packaging. 100% recommend

14 gennaio 2023
Non scritta su invito

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