AJ Bell Dodl Recensioni 

591
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The app is very easy to manage and give you the correct amount of information you need. Compared to other apps AJ bell dodl is better for beginners. The layout is simple and easy to understand... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great product for 1st timers, however if you know what you want to invest in, it is quite limited. Treat this as a stepping stone between a nutmeg/monzo style "Medium risk" pot and actual investing. M... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As someone who’s only at the beginning of a journey, even using ISA let alone stocks and shares, I have found AJ Bell’s Dodl app accessible and helpful. It explains everything and allows you to see ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super easy to sort out any issues using the in-app chat. Even the bot actually talks sense and is sophisticated enough to guide you in the right direction, which is a refreshing change. It’s easy to c... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di investimenti

Informazioni su AJ Bell Dodl

Scritti dall'azienda

AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.

  • ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
  • ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
  • ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
  • ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
  • ✅ Start from just £25/month.
  • ✅ Invest your way – choose funds, themed options, or UK & US shares.
  • ✅ Friendly in-app support when you need it.

Open an account in minutes, or transfer over an existing one for free.

🔗 Find out more on the
🌐 Dodl website

Download the app:

*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

591 recensioni

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4,5

Tutte le recensioni

(591)

135 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Review

Beth was great. Replied really quickly and got the problem resolved

8 aprile 2026
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Risposta di AJ Bell Dodl

Good morning Aaron

Thank you for leaving us a review! We’re really pleased to hear that Beth replied so quickly and was able to get the problem resolved for you. We’ll be sure to pass your kind feedback on to her.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

A very easy and productive online…

A very easy and productive online investment platform . Quick response by knowledgeable agents .

2 aprile 2026
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Risposta di AJ Bell Dodl

Good morning Diana

Thank you for leaving us a review! We’re really pleased to hear that you’ve found our platform easy to use, and that our team responded quickly with the information you needed.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 1 stelle su 5

Dodl fails to execute orders

Dodl consistently fails to execute orders, despite being submitted well ahead of their own cut off times. This could have been 'ok' years ago but is no longer acceptable. Unfortunately, they also fail to recognise their poor service and financial loss caused to investors due to their delays.

PS for Toby: no need for that as I've already raised a complaint with Dodl and Dodl replied in a way which I find unsatisfactory.

30 marzo 2026
Non scritta su invito
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Risposta di AJ Bell Dodl

Good morning

Thank you for leaving us a review. I am sorry to hear you are not happy with the service provided.

I have sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Toby

Valutata 5 stelle su 5

Responders were very helpful and…

Responders were very helpful and efficient putting me onto the right people for help.

Problem resolved smoothly with the great help given and a very easy phone call to make.

Thank you again for the help.

26 marzo 2026
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Risposta di AJ Bell Dodl

Good morning Maxwell

Thank you for leaving us a review! We're really pleased to hear that our team were so helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5
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Risposta di AJ Bell Dodl

Good afternoon Lydia

Thank you for leaving us a review! We're delighted to hear that you've had a positive experience with us.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

Clear instructions

Bethany was helpful and very clear in responding to my queries. It was also very quick and I understand what I need to do.

21 marzo 2026
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Risposta di AJ Bell Dodl

Good morning

Thank you for leaving us a review! We’re really pleased to hear that Bethany was so helpful and clear when responding to your queries. We'll be sure to pass your kind words on to her.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

Asked for assistance with a special…

Asked for assistance with a special offer and within an hour in a hour all was resolved.

20 marzo 2026
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Risposta di AJ Bell Dodl

Good afternoon Samuel

Thank you for leaving us a review! We’re really pleased to hear that our team were able to resolve your query so quickly.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

Great response and easy communication

Great response and easy communication. Always ready to answer any questions I have. Thank you

18 marzo 2026
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Risposta di AJ Bell Dodl

Good morning Aura

Thank you for leaving us a review! We’re really pleased to hear that you've found our communication clear and straightforward.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5
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Risposta di AJ Bell Dodl

Good morning Eamon

Thank you for leaving us a review! We’re really pleased to hear that Samuel was so helpful. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

Swift response

Had a swift response

17 marzo 2026
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Risposta di AJ Bell Dodl

Good afternoon John

Thank you for leaving us a review! We’re really pleased to hear that you received such a prompt response from our team.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 3 stelle su 5

Poor information online

I’m trying to help my grandchildren set up LISAs. Dodl appears to have lower charges than most………. together with less information (which can of course be gleaned elsewhere). However other reviewers say it has far fewer investments to choose from. So what can you choose? For the life of me I can’t find any info online. I don’t want to download the app since it’s not for my use. How does one find out? For instance, does it offer Investment Trusts, like say City of London IT or Murray International? There’s no way I’ll suggest my ‘green’ grandchildren buy a pig in a poke!

I see below that A J Bell Dodl requires more information. I just want to know what shares my grandchildren could invest in, since dodl doesn’t offer the full range of investments that AJ Bell offers.I couldn’t find a link on the website. I’m sorry if that wasn’t clear from my original review. I’m still waiting.

James from DODL has now contacted me, very helpful and sent me a link by email. It wouldn’t work on my iPad but did on my iPhone.So I’m now better informed. So I’ve updated the 1 star to 3 stars, but it’s a pity the information wasn’t easily available in the first place. Thank you, James.

15 marzo 2026
Non scritta su invito
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Risposta di AJ Bell Dodl

Good morning Muriel

Thank you for leaving us a review. We’re sorry to hear that you haven’t had a positive experience with us and that you’ve struggled to find the information you needed.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 1 stelle su 5

I contacted Dodl ro find out if my…

I contacted Dodl ro find out if my money would be protected by FSCS but they pointed me to their website and their pdf which says its FSCS guarantee protection. But i checked on FSCS website it clearly says your money is NOT protected.
How can they advertise that it's FSCS protected? Watch out, always check officially. I won't put my money with Dodl.

12 marzo 2026
Non scritta su invito
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Risposta di AJ Bell Dodl

Good afternoon

Thank you for leaving us a review. I’m sorry to hear about the confusion you experienced when checking the FSCS information for Dodl.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Joe

Valutata 5 stelle su 5

Responded when I need it the most to…

Responded when I need it the most to complete a form

9 marzo 2026
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Risposta di AJ Bell Dodl

Good morning Mary

Thank you for leaving us a review! We’re really pleased to hear that you had a positive experience with our team.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

James was amazing

James was amazing, very informative, knowledgable and helpful.

7 marzo 2026
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Risposta di AJ Bell Dodl

Good morning Philip

Thank you for leaving us a review! We’re really pleased to hear that James was so informative, knowledgeable and helpful. We’ll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

Samuel was very helpful and responsive

Samuel was very helpful and responsive, my query was solved in a timely manner. Thank you Samuel!

5 marzo 2026
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Risposta di AJ Bell Dodl

Good morning Giuseppe

Thank you for leaving us a review! We’re really pleased to hear that Samuel was helpful and responsive, and that your query was resolved promptly. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5

It feels so easy to invest and they’re…

It feels so easy to invest and they’re very open about what’s in their funds and you can track each individual stock in the fund. Customer service is great and they get back to you very quickly.

2 marzo 2026
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Risposta di AJ Bell Dodl

Good morning Shaun

Thank you for leaving us a review! We’re really pleased to hear that you find investing straightforward with us, and that the transparency around our funds and underlying holdings has been helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 5 stelle su 5
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Risposta di AJ Bell Dodl

Good morning

Thank you for leaving us a review! We're really pleased to hear that you find the platform easy to use and our team helpful.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 1 stelle su 5

Dodl LISA transfer too slow and no one helps!

I initiated a cash LISA transfer to Dodl on 12th Feb this year. Dodl only acknowledged that they are on this case on 18th Feb. Then my old provided emailed me saying transfer is completed on 23rd Feb, only the money showing no where, not on old provider any more and neither on Dodl. Then after a whole day, it finally appears on Dodl app. However, till now (evening of 26th Feb), I can not invest this fund and Dodl still gives me a "not yet" message saying I need to transfer LISA to use LISA on Dodl..... Messaged some help on the app and someone saying they will chase the team but still no reply after a whole day. I would not recommend Dodl to anyone and remember the account fee is 0.15% without cap!

12 febbraio 2026
Non scritta su invito
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Risposta di AJ Bell Dodl

Good morning

Thank you for taking the time to share this. I’m sorry for the frustration you’ve experienced with your LISA transfer and the delay in being able to invest.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.

Best wishes
Joe

Valutata 5 stelle su 5

Samuel was really helpful and…

Samuel was really helpful and informative!

I really appreciate Dodl having real people who can help quickly and effortlessly with any of my issues.

Thanks again Samuel!

24 febbraio 2026
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Risposta di AJ Bell Dodl

Good morning Oliver

Thank you for taking the time to leave us a review! We’re delighted to hear that Samuel was so helpful and informative. We'll be sure to pass your kind words on to him.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Valutata 4 stelle su 5

Five stars for the swift intervention.…

Five stars for the swift intervention and response from James today to my online chat query about app functionality. I've hard-heartedly knocked off a star though, because the 'AI' bot is the first port of call and it couldn't answer what turned out to be an extremely simple question that must have been asked a thousand times or more. So I don't think James and his real human colleagues will be losing their jobs any time soon :-)

24 febbraio 2026
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Risposta di AJ Bell Dodl

Good afternoon Martin

Thank you for leaving us a review! It’s great to hear that you had a positive experience with our team and that James was able to answer your question so quickly.

I’ll make sure your feedback about our chatbot is passed on to the relevant team so they can look into this further.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

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