the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Leggi di più
L'azienda ha risposto
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Leggi di più
L'azienda ha risposto
Best Paperwork site. All of your documents are professionals, but my attorney has all of them from you, so I canceled my plan.
Dettagli dell'azienda
Scritti dall'azienda
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Informazioni di contatto
Stati Uniti
- documentgenius.com
4,0
Molto buono
285 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was asked to help someone with a…
I was asked to help someone with a problem with a tenant who hasn't paid their rent since November, 2025. It was very easy to find the Eviction Notice and fill it out. I highly recommend this site if you ever have that issue.
22 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your thoughtful feedback! We’re glad to hear it was easy to find and complete the eviction notice when you needed it.
We appreciate your recommendation and are here if you ever need assistance again.
Easy and Awesome
23 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We’re glad to hear you found the experience easy and awesome.
This company has been charging my…
This company has been charging my credit since Aug 2025. I had signed up with Mama bear legal forms. I have no idea how this company got hold of my credit card details and started charging me. I cant find any accounts online with you. I will be disputing all charges. Beware! They are a scam!
22 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
We take concerns like this very seriously. Please note that we do not have access to or store credit card information outside of accounts created through our secure checkout process, and charges would only occur if a subscription was created using your payment details.
It’s possible the charge may be associated with a different email address or a related service. We’re currently unable to locate your account based on the information provided.
To help us investigate further, please reach out to our support team at support@documentgenius.com and we’ll review this right away and assist you in resolving the issue.
LEGIT!!!
LEGIT!!!! They offered a free trial, I used it but decided at this time didn't need additional help, so I cancelled. I will definitely use them again though
22 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you had a smooth experience with the free trial and cancellation. We appreciate your support and look forward to assisting you again in the future!
Fast & great
Santiago made everything easy and solved my problem. Thank you Santiago!!!
20 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your kind words! We're glad to hear Santiago made everything easy and resolved your issue. We truly appreciate your feedback!
The templae was very easy to understand…
The template was very easy to manage and it was created in a professional way.
10 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you found the template easy to use and professionally created. We truly appreciate your support!
Andy was professional and quick about…
Andy was professional and quick about finding a solution to my concerns
18 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear Andy was professional and quick in resolving your concerns. We truly appreciate your support!
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you found it easy to use!
It doesn't save everything you put into…
It doesn't save everything you put into the document.
17 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
If your information isn’t saving properly, it may be due to a session timeout or an issue with the browser. We recommend saving your progress periodically and ensuring you’re using an updated browser.
If the issue persists, please reach out to our support team so we can take a closer look and assist you further.
Ease of use multiple documents to…
Ease of use multiple documents to choose from
16 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you found the platform easy to use and appreciated the variety of documents available.
The ease of signing up was easy
The ease of signing up was easy, the document downloading not so easy for a senior with minimal experience with downloading documents. The ease to cancel not so easy BUT the chatting with Mai or Mia(sorry forgot how to spell name) was efficient and enough to help with cancellation.
16 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback. We're glad to hear the sign-up process was easy and that our support team was able to assist you efficiently with your cancellation.
We appreciate your comments regarding the document download and cancellation experience, and we’ll use this to improve and make things more user-friendly.
Could not find compressed file easily…
Could not find compressed file easily and once I did it only went from 18 mb to 17mb. Possible user error but not a great experiance
16 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand how frustrating that can be. In some cases, the reduction in file size may be minimal depending on the original file content and compression settings.
If you’d like, our support team can help guide you through the process to achieve better results. We appreciate your input and will continue working to improve the experience.
I received a refund hassle-free
I received a refund hassle-free. Thank you Andy, for your exceptional customer service!
16 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you found the platform easy to use and appreciated the wide selection of documents available.
I like how I could just answer…
I like how I could just answer questions and the document was written for me, but I don’t like how I couldn’t alter the document at all after the fact. For example: the document ended up being 3 pages simply because one of the signature lines didn’t fit, I was hoping to make it so the document was two pages or move all the signatures to the third page.
15 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you found the guided questionnaire helpful in creating your document.
We understand your concern regarding post-download editing and formatting. Depending on the file format selected, some documents may have limited flexibility once generated. We recommend downloading the document in an editable format (such as Word) so you can adjust layout elements like signature placement and page length as needed.
We appreciate your input and will continue working to improve flexibility for our users.
I needed a PDF quickly and Document…
I needed a PDF quickly and Document Genius came through for me.
I will recommend your app to all my friends.
Thank you
13 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your kind feedback! We're glad to hear DocumentGenius came through for you when you needed it. We truly appreciate your recommendation and support!
Didn't perform like I expected
Didn't perform like I expected. please cancel my service
15 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback, and we're sorry to hear the service did not meet your expectations. Please contact our support team at support@documentgenius.com so we can assist you with your cancellation request.
Works great i just needed a 1x document
Works great i just needed a 1x
15 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear the service worked well for your needs. If you ever need another document in the future, we're here to help.
Easy user interface
14 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback! We're glad to hear you found the interface easy to use.
Risposta di Documentgenius
Thank you for your feedback. We're sorry to hear that you feel this way. Our goal is to provide a straightforward and helpful service for all users, and we appreciate you sharing your perspective. If you have any concerns or questions, please feel free to reach out to our support team.
THE DOCUMENT DID LINE UP CORRECTLY
THE DOCUMENT DID LINE UP CORRECTLY, DID NOT HAVE TIME TO CORRECT ALL THE MISTAKES
13 marzo 2026
Non scritta su invito
Risposta di Documentgenius
Thank you for your feedback. We're sorry to hear you experienced formatting issues with the document. If you need assistance correcting it, please feel free to reach out to our support team and we’ll be happy to help.
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