FANTASTIC CUSTOMER SERVICE!! I have recently ordered a couple of items after seeing everywhere how fabulous the towels are, as well as other items. I was contacted to explain one of the items were un... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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FANTASTIC CUSTOMER SERVICE!! I have recently ordered a couple of items after seeing everywhere how fabulous the towels are, as well as other items. I was contacted to explain one of the items were un... Leggi di più
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Talk about harassment. I looked at their website once and wanted a discount code - queue 18 e-mails in a week demanding I buy something and making sinister creepy comments "You've been caught", "Someo... Leggi di più
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Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... Leggi di più
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I’m genuinely obsessed with these towels! The beach towels are super lightweight, dry incredibly fast, and don’t hold onto sand — total game changer for beach days. And the oversized picnic towel? Abs... Leggi di più
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Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
The Print Rooms, 164-180 Union Street, SE1 0LH, London, Regno Unito
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Took the towels on holiday great product dried really quick unfortunately some one while on holiday stole my husband’s towel

Risposta di Dock & Bay
The website is easy to navigate with lots of choice. Delivery was quick and well communicated. The products are good quality with wonderful designs and colours. Tea towels and bath towels are very absorbent.

Risposta di Dock & Bay
We have the towels and swimming trunks- they are both excellent quality, quick to dry and sand repellent. The greatest bonus is how compact the towels are; great for travelling. The colours are also great, very eye catching!

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Risposta di Dock & Bay
Really great products... highly recommended. The towels work well, dry quickly and pack small so are ideal for travelling!

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Love my towels, bought the XL for a family holiday - compact in your suitcase but large on the sun lounger. Dried very fast and look great. Will be buying more for the rest of my family.

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Used on holiday to Orlando. Thea towel's are amazing. Going to order some for Christmas present

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When my towels first arrived i thought they were thin, how would they ansorb moisture etc but took them on holiday with us. Light to carry, didn't take up room in the suitcase, they covered all the sunbed, dried quickly as i hate lying on a wet towel, they look great too! I love them! 5*

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Bought these after seeing the adverts online loads and wanted to give these a try … saved them until holiday on 7th October for a week and I have to say they have not disappointed at all , does exactly what it says . Quick drying , folds compact and we even gave them a rinse in travel wash and they dried in no time doesn’t really hold the sand .PERFECT! We will be purchasing a few more for our children now

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I bought this towel to take to Portugal as it's lightweight and promised so much ! Yes the towel is lightweight and sand did not stick to it when I was on the beach but when I used it to dry myself it was awful. The towel didn't absorb water and I was left soaking wet and very chilly. I bought a traditional towel locally in the end. Very disappointed Dock and Bay.

Risposta di Dock & Bay
I was looking forward to using this towel on my current vacation, I ordered a while ago in preparation for the towel arriving for my holiday, which it did very prompt delivery, I was excited with the little pouch and how much space it would save in my case. I arrived on my holiday yesterday used the towel, it felt comfy to lie on, also kept the sand off it great I thought! Until I came to dry myself which was not great at all! They don’t absorb the water from your body. Leaving me soaking wet! Disappointed dock and bay.

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Excellent company with great customer service. Have purchased 10 towels this year from Dock and Bay which I’m really pleased with. Had an issue with one towel having some imperfections but the team responded really quickly with a replacement. Thank you 🤩

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Excellent customer service. I ordered a towel and beach bag to match and received an email saying the towel was no longer available but I could change the colour at the same price. As I wanted the two products to match I explained this and understood if changing the bag wasn’t possible I would cancel the order. The service was excellent, I changed the colour of the products and two days later they arrived. I am very happy with them and would definitely use Dock and Bay again

Risposta di Dock & Bay
Ordered a beach towel a week ago with a 2-4 day shipping estimate. I have tried to contact the company yesterday and today via email and online form with no reply. The towel was for a holiday I go on on Friday which should have come in plenty of time. Extremely disappointed with the (lack of) service.

Risposta di Dock & Bay
No dispatch, no emails and no contact
Do not order from here!!! Ordered a small gift for a family member and received no dispatch email and no response to any emails regarding the order. I am truely disappointed 👎

Risposta di Dock & Bay
There was a hiccup with my system for ordering and I contacted the sales dept who were able to sort it for me quickly.
Quality and styles of ponchos is great, much easier than trying to get changed on the beach struggling with a towel. Have poncho, towel & tote now, all matching, I'm like a neopolitan icecream 🌞

Risposta di Dock & Bay
Ich habe vor 9 Tagen 10 Kühltücher bestellt mit dem Resultat das die Bestellung "vergessen", "übersehen" oder einfach nicht berücksichtigt wurde, das hat mir jemand auf meine Rückfrage nach meiner Sendung über das Kontaktformular (Wartezeit auf eine Antwort, echte 2 Tage) geantwortet. Jetzt war die Frage ob ich die Bestellung noch haben möchte, die habe ich natürlich bejaht, warum sollte ich etwas bestellen was ich dann nicht mehr möchte, mit der Bitte einen Expressversand zu veranlassen, da der Fehler nicht auf meiner Seite liegt! Seitdem keine Antwort mehr... Mehrere Mails, kein Feedback, keine Versandbestätigung, nichts... Sofern jemand den heutzutage eigentlich üblichen Kundenservice bei Onlinebestellungen zu schätzen weis, rate ich daher dringend vom Kauf ab, hier läuft alles sehr unseriös ab und eingehende Rückfragen AUF BEREITS BEZAHLTE WARE werden gekonnt ignoriert!
This company is not to be trusted. They don’t send your order and you can’t get hold of anyone. Do not buy anything from them.
We bought two XL towels to take on our honeymoon 10 years ago and they’re still going strong today. Great quality and everyone always comments on the colours and how quick they dry. I’ll be buying some matching ones for our two children!

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Excellent service customer service fantastic hair wrap fantastic

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