FANTASTIC CUSTOMER SERVICE!! I have recently ordered a couple of items after seeing everywhere how fabulous the towels are, as well as other items. I was contacted to explain one of the items were un... Leggi di più
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Talk about harassment. I looked at their website once and wanted a discount code - queue 18 e-mails in a week demanding I buy something and making sinister creepy comments "You've been caught", "Someo... Leggi di più
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Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... Leggi di più
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I’m genuinely obsessed with these towels! The beach towels are super lightweight, dry incredibly fast, and don’t hold onto sand — total game changer for beach days. And the oversized picnic towel? Abs... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.
Informazioni di contatto
The Print Rooms, 164-180 Union Street, SE1 0LH, London, Regno Unito
- help@dockandbay.com
- dockandbay.com
4,4
Eccellente
832 recensioni
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Easy to buy from
Easy to buy from. Quick and helpful in responding to questions about products.
Hair towels that dry hair and don't leave water running down your back!!
13 febbraio 2026
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Risposta di Dock & Bay
Love this. thank you! So glad ordering was easy and our team could help quickly 🙌 And yes to no more water running down your back! 💦✨ Our hair wraps are here to save the day (and your outfit 😉).
Nothing special but not awful
Shipping was prompt.
Colour and size were as advertised.
The towel did not shake of sand very well particularly after getting wet, not did it dry quickly (despite being a quick dry towel)
It is a little heavy to carry but the bag has hoops which were easy to clip onto my bag.
I ended up using my canga instead of the towel.
I may recommend this as a pool towel or pebble beach towel but I think there are cheaper and better quality items out there
10 febbraio 2026
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Risposta di Dock & Bay
Thanks so much for your honest feedback 💙
We’re really glad delivery was prompt and that the colour and size were spot on. We’re sorry to hear the towel didn’t quite meet your expectations on sand resistance and drying time, especially after getting wet. That’s definitely not the experience we aim for.
Quick-dry performance can vary depending on conditions (humidity, airflow, how saturated it gets), but we completely understand your disappointment. We appreciate you highlighting the handy bag clips too, small details matter!
If you’d ever like to chat it through or explore a different style that might suit your beach days better, our team would be more than happy to help 🌊✨
Great!!!
Great product and great customer service. I had ordered a beach towel and a few days later was told it was out of stock via email. I had options for a refund or any other towel of choice regardless of price. I opted for a replacement towel which arrived promptly and I am so excited to take it away with me soon! I love the colourful, fun, vibrant designs
8 gennaio 2026
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Risposta di Dock & Bay
Wow, thank you for such a fab review! We’re so sorry your original towel was out of stock, but we’re thrilled our team could offer a quick swap and get your new one to you pronto ✨ Nothing should stand between you and colourful holiday vibes! 🌈
So excited for you to take it away soon, bring on the fun, vibrant adventures! ☀️💦
I love the Dock & Bay towels
I love the Dock & Bay towels. There was just 1 issue as I had asked for personalisation but it wasn't done. The team were quick to offer me a replacement or a refund and this was issued very promptly.
6 febbraio 2026
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Risposta di Dock & Bay
Thanks so much for sharing your experience!
We’re thrilled you love your Dock & Bay towels 🌈 Sorry about the personalisation mix-up, but we’re glad our team could sort it quickly for you ✨ Nothing should get in the way of your towel love! 🏖️
Dock & Bay towel an absolute game…
Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone after an action packed swim session!
Would recommend 100% and so glad I purchased 😃
16 febbraio 2026
Non scritta su invito
Risposta di Dock & Bay
Thanks so much for the awesome feedback! We’re thrilled your Dock & Bay towels were a hit for the whole family 🌊 Quick-drying, super absorbent, and ready for action-packed swims, that’s exactly what they’re made for! 🏖️ So glad you’re loving them 😃✨
Wonderful service
Order came quickly, lovely towels that will be using on my travels around the uk in my camper van
2 febbraio 2026
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Risposta di Dock & Bay
Ahh we love this! 💙 So glad your order arrived quickly and your towels are ready for camper van adventures around the UK 🚐🌊 Wishing you lots of cosy stops and sunny drying moments! ☀️✨
Risposta di Dock & Bay
So glad you love them 🏖️ Thanks for the fab review! ✨💛
Prompt delivery but unfortunately I had…
Prompt delivery but unfortunately I had to return mine as wrong size ordered…
10 febbraio 2026
Non scritta su invito
Risposta di Dock & Bay
We’re glad your order arrived quickly, though we’re sorry the size wasn’t quite right 🙏 Hopefully the return process was smooth and you’ll find the perfect towel soon ✨
Order arrived promptly and was just as…
Order arrived promptly and was just as described, I am looking forward to using my towels on my upcoming holiday ⛱️
3 febbraio 2026
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Risposta di Dock & Bay
Yay! Fast delivery and perfect towels 🌈 Now all that’s left is the sunshine ☀️🏖️ Have the best trip! ✈️
Perfect for holidays
Lovely towels that dry quickly and don't carry a funky smell even after using many times for drying after swimming in the pool and sea. They also feel nice and soft despite being light.
16 febbraio 2026
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Risposta di Dock & Bay
Thanks so much for the glowing review! 💙 We’re thrilled your towels are holiday-ready 🌴 Quick-drying, soft, and smell-free, exactly how a Dock & Bay towel should be 💦🏖️
Great product and Cimpany
Product arrived well packed and earlier than expected.
Love the friendly communications.
Towel is of great quality, colour is lovely and strong… bring on the sunshine
2 febbraio 2026
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Risposta di Dock & Bay
We’re so glad everything arrived safely and ahead of schedule! 🚚✨ Now all we need is the sunshine 🌞🏖️
To order was easy with lots of help…
To order was easy with lots of help choosing the right towels
26 gennaio 2026
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Risposta di Dock & Bay
So happy to hear ordering was easy! 💦 We’re glad our team helped you find the perfect towels 🌈✨
Good choice of design and sizes
Good choice of towels and delighted to have the option of sizes. My partner used one for a couple of years now and swears by it. We used it for sailing and beach holidays.
Dries quickly, packs neatly, just perfect.
2 febbraio 2026
Non scritta su invito
Risposta di Dock & Bay
Love this, thank you so much! We’re so glad you’re enjoying the range of designs and sizes 🌈 And if your partner’s been swearing by it for years on sailing trips and beach holidays, that’s the ultimate seal of approval ⛵🏖️ Quick-drying, compact, and adventure-ready, just how it should be! 💦✨
Great products
Great products. Brilliant quality at a good price. This is my second order and I will 100% be ordering again in the future
13 febbraio 2026
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Risposta di Dock & Bay
We’re so happy you’re loving the quality (and coming back for more 🙌). Second order and counting? We’ll take that! 🌈✨ Can’t wait to send your next Dock & Bay goodies your way 💦🏖️
Quick delivery
Quick delivery! Feels great quality- cannot wait to use them!
22 febbraio 2026
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Risposta di Dock & Bay
We’re thrilled your order arrived quickly and you love the quality ✨ Can’t wait for your Dock & Bay goodies to shine on your next adventure! 🌊🏖️
I ordered a beach towel and a matching…
I ordered a beach towel and a matching beach bag as a gift for a friend. My friend was so pleased with the quality of the item. I was impressed with the speed of the delivery and great customer service following the delivery of the order. I have since ordered the same items for another friends birthday!
9 febbraio 2026
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Risposta di Dock & Bay
We’re thrilled your dry bag is a perfect addition to your Dock & Bay collection 🌊 Matching it with your towels for your cruise sounds spot on ⛴️ Fast delivery and happy adventures, thanks for recommending us! ✨
Love Dock and bay
Love Dock and bay, we have had Large beach towels, kids ponchos and a beach bag for ourselves.
8 Large beach towels for gifts and x2 hair wraps.
My next order will be 2 more kids ponchos in the next size up, 1 hair wrap and a beach mat!
The proof is in the pudding
They are fantastic, lightweight , every colour is beautiful… just the best!
30 gennaio 2026
Non scritta su invito
Risposta di Dock & Bay
We’re thrilled to hear you and your family love your Dock & Bay goodies 🌈 From large towels to ponchos, hair wraps, and beach bags, it sounds like you’re fully stocked for every adventure! 🏖️
We can’t wait to see you enjoy the next batch of ponchos, hair wraps, and your new beach mat ✨ Lightweight, bright, and totally holiday-ready, we’re so glad you think they’re the best! 💛
Fantastic little drybag
Excellent addition to my growing collection of Dock &Bay items
I bought this for my upcoming cruise to match with my towels
Very fast delivery
Highly recommended
11 febbraio 2026
Non scritta su invito
Risposta di Dock & Bay
Thanks so much for the awesome review! 💙 We’re thrilled your dry bag is a perfect addition to your Dock & Bay collection 🌊 Matching it with your towels for your cruise sounds so fun! ⛴️ Fast delivery and happy adventures all around, thanks for recommending us! ✨
Great customer service experience…
Great customer service experience when my chosen item was out of stock. Kids poncho and hair wrap are lovely quality and design.
8 febbraio 2026
Non scritta su invito
Risposta di Dock & Bay
So glad we could help! 🌴💛 Love that your kids’ poncho and hair wrap are hitting the style and quality marks, happy adventures ahead! 🏖️✨
Super quick delivery
Super quick delivery, even to a “rural” postcode. The towels feel like a fantastic quality, dried very quickly after use and have washed well!
10 febbraio 2026
Non scritta su invito
Risposta di Dock & Bay
Hi there! Thank you so much for your wonderful review! 🌟
We’re absolutely thrilled to hear that your order arrived super quickly — We work hard to ensure speedy delivery wherever our customers are, so it’s fantastic to know that came through.
It’s also great to hear you’re loving the quality of your towels and that they’re drying quickly and washing well — that’s exactly what we designed them to do! 🙌 We hope your Dock & Bay towels join you on many more adventures to come! 💛
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