D'Luxe Prints Recensioni 

147
•
TrustScore 3.5 su 5

3,6

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Valutata 5 stelle su 5

Best place to order prints or even customise your own and add the picture yourself, good delivery time. Love my prints from here, they are currently on my wall and they are perfect, good quality. Dont... Leggi di più

Valutata 5 stelle su 5

✨ Amazing art that speaks to your soul! ✨ Whether you’re after inspiration for yourself or a beautiful gift for someone special, D’Luxe Prints has something for everyone! 🎨🖼️ 💥 Huge v... Leggi di più

Valutata 1 stelle su 5

Can't give zero stars! Placed order and despite numerous emails stating order was being prepared or on its way, it never arrived. One noncommittal response from Customer Service and then nothing agai... Leggi di più

Valutata 3 stelle su 5

The prints are amazing but I forgot to put in the discount code & they wouldn’t let me cancel the order & re-order with the discount code. Then parcel was held up due to works being carried outside of... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

147 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(147)

13 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Stay clear

Ordered 2 personalised mugs before Christmas. Received order number after payment. No order received. Emailed the company on the 1st February asking for a refund and received no reply.

14 dicembre 2023
Non scritta su invito
Valutata 3 stelle su 5

Print issue resolved

Had a small issue with the print. This has now been resolved and refund received. Thank you.

26 gennaio 2024
Non scritta su invito
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Risposta di D'Luxe Prints

Further to the below, your order has been refunded. I’ve checked and we’ve had no return request regarding your order on the website but you can now dispose of or donate the print to charity.


Can you share your order number please as we have no order in this name and definitely don’t ignore customer emails. We have a returns policy on the website and all customers can request a return on prints for a full refund and we have no outstanding return requests. If you do have an order from us and are unhappy then we’re more than happy to issue you a full refund but we’d need the name used to make your order. Thanks

Valutata 5 stelle su 5

Satisfied customer

After reading these reviews I was a little sceptical on ordering. However, I ordered anyway and recieved high quality prints. They are exactly as advertised. The delivery time and delivery correspondence was on point too. I am a happy and satisfied customer who will be ordering again.
Keep up the great work

15 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Absolutely beautiful quality prints

Absolutely beautiful quality prints.

I’m so happy with how they look in my kitchen. They sent two different colour prints at no extra cost to make sure I liked the beige that I had asked for. I will definitely Be recommending to friends and family and will be ordering again soon.

Thank you x x

2 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

HELP!

HELP!! ordered prints so I happy with them awful awful quality I’ve emailed the company twice for a return addresss no answer I refuse to get stuck with these and not getting my money back REPLY TO ME NOW

18 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Refusing refund

Received prints, weren’t what I expected and different to online look, retuned them within the guidance time got postal receipt and returned. Now being blanked when asking for my refund 2 weeks after sending them back, claiming they haven’t received it. So my advice is, they don’t look like they are online and they will claim they haven’t received it back so they don’t send your money back!!

1 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero stars I would

If I could give zero stars I would! This company is a complete joke! I placed an order in July & absolutely no sign of it! When I track the order it says it hasn’t been shipped yet! I have emailed them numerous times with no response, can’t get any answers as to what’s going on??
Hugely disappointed with my experience with this company and their level of customer service! Will not be ordering from them ever again!
Order number 45531

6 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

MEGA dårlig oplevelse

MEGA dårlig oplevelse, har bestilt varer jeg aldrig har modtaget.
Har skrevet til dem flere gange uden held, det er auto svar fra en robot, der sker ingenting, totalt useriøst.
Kan kun sige at man skal holde sig langt væk. Havde glædet mig til at modtage billeder

13 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

This is a complete scam

This is a scam. Ordered prints on 19th July and still haven’t been delivered. Can’t get any response from them despite several emails and messaging on social media. Avoid this company as it looks like a complete scam! Order number 45447

19 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Trio beige and black

I ordered trio set of pictures and the quality of them is amazing, I love them !
Packaged for post is really nice too and well packaged so they arrived perfect couldnt thank you enough

13 giugno 2023
Non scritta su invito
Valutata 3 stelle su 5

Prints as expected.

The prints were fine - received, packaged well, as expected.
However - the customer service is non-existent. I ordered A4 prints, returned them with no issue and re-ordered in A1 due to getting the order wrong myself. I contacted them SO many times in regards to my refund for my original order. Not one response from them. Finally after three months of waiting I contacted Paypal and got my money refunded instantly.
You need to improve on your customer service!!

1 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Not as described and no refund

Prints arrived on time but poor quality and colours not as advertised.
Returned within guide lines ,seller confirmed receipt but said was having issues with refunding and to contact PayPal.
Had to raise a case with paypal it will be over 30 days since I made the return before I will get a refund.
Avoid this company

10 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

I ordered my prints on the 13th March…

I ordered my prints on the 13th March it’s been 2 weeks tomorrow and I still haven’t received the prints or had any correspondence from the company regarding dispatch. Originally said it would take a couple of days for “tracked postage” but I still haven’t received my order and I’m beginning to lose hope. Wasn’t cheap either so not best pleased.

13 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

10 days later and still not even…

10 days later and still not even dispatched the prints. Only received an email to say it was because the internet was down and would be sent by yesterday with 24 hour delivery. Prints still not even dispatched. Would not recommend. Still waiting to see if they even turn up.

23 marzo 2023
Non scritta su invito

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