Professional, well organised and friendly service. Collected my vehicle at a time convenient to me, kept me fully informed and arranged delivery back to me when finished. Car was spotlessly clean &... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really quick service, polite, informative, professional. Collected car at a time to suit me, and swopped with courtesy car at same time, repair made really quickly, car returned quickly, again at a t... Leggi di più
We received a great service from DLG under an insurance claim. They picked the car up from Barton, Cambridge and returned it once the repair had been completed. The repair to the passenger side do... Leggi di più
The crash-damage repair to the rear of my Honda Jazz has been done to a high standard. The Jazz was collected from my home and returned in a surprisingly short time considering the extent of the dam... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informazioni di contatto
Bessemer Road 13, AL7 1GF, Welwyn Garden City, England, Regno Unito
- 0345 3031737
4,7
Eccellente
317 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Loan car from DLG Auto - Welwyn Garden City
Seat "Ibiza" car arrived on time in immaculate condition with full tank of petrol. Did not take long to adapt to driving although very different to my own car. Drivers both times were very polite and helpful.
4 febbraio 2025
Professional service and helpful staff
4 febbraio 2025
DLG were extremely polite and…
DLG were extremely polite and professional. They kept their appointments to time and did a fantastic job in the repair of my vehicle. I would have no hesitation in recommending their services.
10 dicembre 2024
it is easy and convenience.
10 dicembre 2024
Kept up-to-date throughout the process
Kept up-to-date throughout the process, my car was returned sooner than I expected too
3 dicembre 2024
Kept me updated every step of the…
Kept me updated every step of the process and had my repair in the time frame given
3 dicembre 2024
Smooth & painless process I was kept up…
Smooth & painless process I was kept up to date with the repair process throughout, and I got a spotlessly clean car back afterwards. Thank you very much!
19 novembre 2024
Great service across the board
Communications were speedy and clear, the collection/drop off drivers were professional and friendly and the repair is first class.
20 novembre 2024
Non scritta su invito
Best in the business
This company is incredibly efficient, polite, and the finish result and turn around time was the best I've ever known. Would recommend and use them again.
19 novembre 2024
Everything was first class
19 novembre 2024
Great service and repair
We received a great service from DLG under an insurance claim.
They picked the car up from Barton, Cambridge and returned it once the repair had been completed.
The repair to the passenger side door was fantastic, extremely pleased with the workmanship.
The company kept us informed each step of the way and all the staff we came into contact with (Assessor, drivers, reception) were friendly, helpful and professional. Would highly recommend their service.
30 ottobre 2024
Repair of car involved in accident
The damaged car was picked up from my home and I was informed the date when repairs were completed which helped as had a hire car
7 ottobre 2024
Excellent service
Excellent service. Very pleased with the bodywork they carried out. Interface very efficient and friendly
6 novembre 2024
DLG Auto Services 5 Stars
DLG Auto Services were great from start to finish. They completed the job quickly and efficiently and kept me informed throughout the process.
29 ottobre 2024
Excellent customer service
Excellent customer service - regular updates and flexibility, repairs on car completed to a high standard.
15 ottobre 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.