Excellent service car picked up by a very helpful member of staff to be repaired resprayed. Kept incontact to let me know how repair was progressing did very professional repair & delivered back 3... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Excellent service car picked up by a very helpful member of staff to be repaired resprayed. Kept incontact to let me know how repair was progressing did very professional repair & delivered back 3... Leggi di più
L'azienda ha risposto
Dislikes: No real joined up working with car hire company. Very difficult to contact for updates and completion of repairs because phone was not answered and voicemail messages to return call we... Leggi di più
L'azienda ha risposto
I'm so pleased that my car was repaired by this company. Great service from the start, from collecting my car, leaving me a decent courtesy car and keeping me updated along the way. My car was return... Leggi di più
The service I received was excellent. I was kept informed of what was happening with my car from pick up to drop off and the repair itself was of a high standard. Would definitely recommend.
L'azienda ha risposto
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Ripley Drive, Normanton Industrial Estate, WF6 1TZ, Wakefield, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Once DLG had been booked by our insurers to effect the repairs to our vehicle, they completed them in an efficient and professional manner. The staff were very courteous and polite, and always kept us informed as to where they were up, and expected completion times/dates.
The kept in contact with how work was going and about waiting on parts
What they did was well done but only did half of the damage and I was told it would be cleaned and valetted but it wasn't.

Risposta di DLG Auto Services - Wakefield
Right from the start Direct Line took the stress out of the situation and dealt with everything. They kept us informed of how things were going and collected, repaired and delivered the car on the date and time specified. The repairs were excellent.
Service was very good. The repair was excellent. You wouldn't know the car had been damaged. It arrived back very clean.
Was contacted on the same day as my insurance claim logged (a Wednesday) was booked in for the following Monday and car was back by the Friday. Repair work very good, lots of updates during the process and a lovely clean at the end. Thank you 😊
Great from start to finish the staff go that extra mile for you can’t fault them at all 👍🏻👍🏻
Good courtesy vehicle service and good repairs.
Excellent service,car delivered and collected as promised, very clean and of similar size to own car plus had enough fuel.in to start off not just fumes. All in all. A very decent experience Thank-you
DLG provide an exemplary service. All the staff I spoke with were competent and pleasant. The work to my vehicle was completed to a high standard and sooner than expected.
I was given a time slot for when my car would be picked up from my home. They arrived as stated. They kept me updated by txt & phone calls over the two weeks they had my car in for repairs. They seem a very professional, reliable company. My car was brought back to my home at the time we agreed upon. All good.
Had a great experience with the company when my car was reversed into they collected it did the job which was to a very high standard.i had a warning light that came on took it back and they sorted it straight away. the staff were very helpful while I was waiting for the warning light to be sorted plus a 5 year guarantee on the paint work 👍🏻
All the staff at DLG auto services Wakefield where very friendly and informative
Very professional and kept me informed during every step of the repair
Very helpful, when had problem after, fixed it, no problem.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.