DLG Auto Services - Perth Recensioni 

228
TrustScore 4.5 su 5

4,4

Friarton Bridge, Friarton Road, PH2 8DD Perth, Scotland, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service, Superb customer service, very nice work really I can’t fault you. My car was picked up from home and returned back to my home , what a great service .i will definitely recommend you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Perth DLG Auto Services Repairs to Audi Q3 Quattro TDI JSL 20. Right from the start the staff were polite & provided all information.Towards the end one minor complaint was dealt with professionall... Leggi di più

Valutata 5 stelle su 5

I was contacted by DLG just after speaking to my insurer and arrangements put in place to bring a courtesy car and take my vehicle away within 48 hours. I was kept fully informed of the progress of t... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The repair itself was excellent but when the car was returned there was no power. The battery had been run down and not recharged

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni

Scritti dall'azienda

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informazioni di contatto

  • Friarton Bridge, Friarton Road, PH2 8DD, Perth, Scotland, Regno Unito

  • 0345 877 6922

4,4

Eccellente

TrustScore 4.5 su 5

228 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(228)

666 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Everything ,from start to finish

Everything ,from start to finish, stress free they kept me informed on each step my car was at while in their garage.Very helpful if you needed to ask anything , and when my car was ready to pick up it was absolutely immaculate, would highly recommend.

12 marzo 2024
Valutata 2 stelle su 5

Came back with more marks

Car came back with quite a few marks and scratches that where not there before it left. Except from that everyone I dealt with was super friendly, helpful and professional

12 marzo 2024
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Risposta di DLG Auto Services - Perth

We would really like to look into this for you and would encourage you to get in touch with us directly so we can have an opportunity to address your concerns

Valutata 5 stelle su 5

An excellent service from DLG…

An excellent service from DLG Autoservices that started with a very polite phone call explaining in detail what would happen next.
My car was collected and a courtesy car left for use over the repair period. The following morning a DLG assessor phoned with details of the repair process required and an indication of timescale. I also received text updates as the repairs progressed. My car was delivered back on completion and within the timescale. Repair was of the highest standard- perfect. A five star service in every respect.

12 marzo 2024
Valutata 4 stelle su 5

Recent repairs

DLG contacted me to arrange to pick up my car and deliver a courtesy car. They called to tell me what needed done and kept me updated throughout the repair work. My vehicle was returned in a reasonable time. No complaints. Excellent service.

28 febbraio 2024
Valutata 5 stelle su 5

From beginning to end

From beginning to end, everything went smoothly. The repair of my car was excellent. All staff at DLG were courteous and efficient. I was totally satisfied.

20 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

DLG kept me informed

DLG kept me informed of the process for picking my car up for repair, roughly how long it would take, and when they were returning it to me. A couple of the parts are on back order so not sure how long they will take to arrive. These were not essential for the running of the car, so have been able to return my car for me to use in the meantime. Once these parts are in, they will arrange for someone to come out to me to fit them for my convenience.
Staff have been polite, friendly and very efficient. I am very happy with my experience so far.

26 gennaio 2024

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