Once my car was finally delivered to DLG Auto Services in Newbury, I was kept up to date on progress by Simon. He clearly explained the problems and the reason for delays e.g. waiting for parts to ar... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everything was arranged and carried out as planned, professionally and quickly. Pick-up driver, was polite and friendly, texted message kept me updated and informed. Car returned in perfect cond... Leggi di più
DLG repaired my Suzuki S Cross after the passenger front was hit by another car. The company emailed and phoned with updates about progress. The quality of repairs to front wing bumper area and trim... Leggi di più
What a fantastic job. I had a situation with my vehicle which was pretty traumatic for myself. When I took my car to DLG Auto services I was spoken to and explained how everything was going to happen... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Informazioni di contatto
Arnhem Road 3, RG14 5RU, Newbury, England, Regno Unito
- 0345 2463669
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very quick service with a top quality…
Very quick service with a top quality repair. Would recommend
DLG Autos fixed our car recently after…
DLG Autos fixed our car recently after someone ran into the side of it. They did an excellent job. Our car came back lovely and clean inside and out and all the repairs done very quickly. Very grateful to them.
Potrebbe usare l'IA per rispondereMostra di più
Car been fix in week time on collect…
Car been fix in week time on collect day she been drop in front by reception dirty inside and finger print all windows and driver side doors tissue dirty been left ..

Risposta di DLG Auto Services - Newbury
Very good staff listened and very…
Very good staff listened and very receptive to issues and processes good job
Lovely job done thanks and the person who done valeting too good thanks 👍
Very good good work done
Prompt service and good information
Prompt service and good information,
They were happy to fit in with schedule and the car was returned In a nice clean state.
Used for Insurance repair
Used for Insurance repair
Good work - bumper and radiator
Returned quickly
Good communications
Dropped a star because returned with the engine coolant alarm.
Very efficient service
Really efficient service, the car was returned sooner than expected and the repair is excellent. I would highly recommend.
Really good work done on my car
Really good work done on my car, employees were a pleasure to talk with
Would recommend 100%
We had very good service, timekeeping good, kept informed about work being carried out. Would recommend 100% Staff very pleasant and polite.
AFTER ASCRAPE WITH ANOTHER CAR TO N/S…
AFTER ASCRAPE WITH ANOTHER CAR TO N/S DOORS AND REAR WING THEY REPAIRED THE BODYWORK TO PRISTINE AND NEW CONDITION .I WOULD RECOMMEND THIS FIR WHOLE HEARTEDLY
Thanks!all aspects of task completed…
all aspects of task completed brilliantly, thanks!
The service was professional efficient
The service was professional efficient, my hire car turned up early next morning which was great. Very pleased with overall experience.
Very helpful and easy to deal with.
Picked up brought back with no fuss,the…
Picked up brought back with no fuss,the repair looks better than the original panels,car thoroughly cleaned... fantastic job all round
My car was repaired very quickly and to…
My car was repaired very quickly and to the highest standard. Thank you very much!
Great customer service
Great customer service, I received from DLG they collected and delivered my car on time and date they promised. The driver handled the car with care. The best part of the service which was great is the online portal which keeps me up to date with the process of my car and also call and text to keep me updated too
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.






