Delighted with repair and method of keeping me informed about my vehicle. Collection and delivery drivers were friendly and I appreciated the phone calls from them.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely fantastic repair of my VW. In just 9 days they perfected my door, that had almost been ripped off, it was returned and collected in a friendly and professional manner. Very much recommend t... Leggi di più
L'azienda ha risposto
These guys go above and beyond... Got my car back looking brand new and before the original completion date! Valetted inside and out aswell! Nothing too much trouble, fantastic communication from da... Leggi di più
Directline insurance owned repair garage. They did "OK" but nothing special. The car needed to go back for rework because it was not done at all well the first time. When it came back the secon... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informazioni di contatto
Kansas Avenue 1, M50 2GL, Salford, England, Regno Unito
- 0345 3031678
4,7
Eccellente
534 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Highly recommended.
Painfree experience - everything just happened without me needing to do anything. The gentlemen who took my car away and returned it were both smart, polite, knowledgeable, personable, and a pleasure to do business with.
10 luglio 2025
Friendly helpful staff.
Friendly helpful staff.
Repaired our car to pre accident condition after it was hit and shunted from behind whilst parked outside our home.
10 giugno 2025
Excellent service and repair the car…
Excellent service and repair the car was as good as new.
You would not even know that it had been in an
Collision.
Even down to the colour match.
Highly recommended
10 luglio 2025
Very good service and workmanship.
10 luglio 2025
They have done a great job
They have been quick and done great a job after taking my car and they have nice customer services.
3 giugno 2025
Repair to my vehicle was very quickly completed
Repair to my vehicle was very quickly completed returned nicely repaired and even with a valet ! Special thanks to DLG garages
3 giugno 2025
Fast speedy recovery from picking my…
Fast speedy recovery from picking my car up and getting the job done in 3 days thanks guys Top Job aswell
27 maggio 2025
From collection to return inc…
From collection to return inc communication and fixing was fantastic. They keep you up to date through the whole process
21 aprile 2025
It went like clockwork from start to…
It went like clockwork from start to finish , no flash promises , did what it says on the tin , on time door to door , very courteous , no quibble , Dlg great Team , would highly recommend ! Thanks all! 😘
13 maggio 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di DLG Auto Services - Manchester
Hello there, we are sorry to hear you did not have a great experience and we were unable to resolve the matter to your satisfaction. If there are any issues you would still like us to address, please give us a call us directly. I have made the site aware of your comments to prevent similar situations from happening in the future.
Hazel free service
Hazel free service. Prompt pickup and delivery back home after repair as promised . Could improve on the cutesy car but was not an issue. Satisfied with repair.
6 maggio 2025
Very professional company from start to…
Very professional company from start to finish. Updated us on the work to be done and finished on time Returned our car in a lovely clean and shiny condition. Thank you
6 maggio 2025
Friendly and helpful
29 aprile 2025
Very efficient service
My vehicle was collected on time and repaired quickly and to a good standard
29 aprile 2025
No fuss very easy to deal with
No fuss very easy to deal with
Staff very friendly nothing to much troubles
I would recommend DLG Manchester to anyone very professional.
29 aprile 2025
every thing was just great
22 aprile 2025
Handled repairs very well
Handled repairs very well. Able to monitor progress online with link to my job.
Work completed on schedule.
Highly recommended.
22 aprile 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.