Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Leggi di più
L'azienda ha risposto
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Leggi di più
L'azienda ha risposto
Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Leggi di più
L'azienda ha risposto
We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Leggi di più
L'azienda ha risposto
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Leggi di più
L'azienda ha risposto
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Regno Unito
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Brilliant. Collected, repaired and delivered back with no fuss whatsoever. A decent courtesy car and they had it delivered back well within a week. I recommend these people highly
Car was picked up when said and delivered back after repairs done no problems
Easy to use online. Call back to organise courtesy car and ours to pick up prompt. Kept informed throughout repair and excellent job. Highly recommended.
Outstanding customer service and excellent repair to my vehicle. Communication was very good throughout the process and a reasonable courtesy car too. Thank you.
Great service from start to finish. Quick turnaround of my vehicle and high quality work done. Would recommend them.
Quick and efficient response, regular updates and a brilliant repair
First class service from start to finish . Very friendly and helpful . Picked up my car left me a curtesy car . Job done on my car 1 week . Excellent job . Would defo recommend these . They have a good set up to cause we visited the garage .
Informed me of work required and all dents repaired. Excellent 100% job!
Excellent and efficient service from start to finish.
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from Monday 4th to the Friday 1st. Great or so I thought,Turns out the wing the needed replacing hadn't even arrived with them till Friday 1st and my car was not ready till the following Thursday so missed the Mot. No call or communication from garage to tell me of the delay. Very poor communication.

Risposta di DLG Auto Services - Heywood
Company was faultless..from initial call to booking in and update on my repair,courtesy car was amazing and driver helpful and friendly
Would highly recommend this company to anyone who needs a repair
Excellent quality of work done on the car. Staff friendly and very accomodating.
The staff were very helpful. The repair to our car was done quickly. Really pleased with the repair.
Was persuaded to use dlg instead of my normal garage. Absolute nightmare. Ended up coming out with more damage than it went in for! Scratch on my rear bumper, chips in the headlight that has supposedly been repaired, damage to my vinyls, did work that I didn't agree to resetting my ECU and removing one tint instead of none or both, messed up my led spoiler, car covered in dust and not even washed and swirl marks left in the paint job. Shoddy work for the price they have charged and very unprofessional to return a car in this state to a customer. I contacted dlg and they said it's been passed to the workshop controller/ production manager and it went a week with no response/ resolution. How hard is it to ring a customer to apologise and get the car back in to fix the issues? Finally spoke to Nick the production manager and his attitude was appalling. Very rude and unprofessional as well as unhelpful. Had to raise the complaint further to mark turner the site manager who I will say so far has been absolutely brilliant and tried to resolve the issues and if there were more people like him at the garage it would run much better. Never again will I use these

Risposta di DLG Auto Services - Heywood

Risposta di DLG Auto Services - Heywood
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