DLG Auto Services - Heywood Recensioni 

353
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TrustScore 4.5 su 5

4,7

Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB

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Valutata 5 stelle su 5

Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni

Scritti dall'azienda

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informazioni di contatto

  • Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Regno Unito

  • 0345 3031671

4,7

Eccellente

TrustScore 4.5 su 5

353 recensioni

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4,7

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(353)

348 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

DLG Heywood - Great service

Overall service was excellent. Picked vehicle on time and delivered on time. Friendliness of all their staffs. The guys who dropped and picked vehicle were great. Got the repair done in quick time. They provided an online progress link which was great to track the position your vehicle is in.

I would recommend DLG to everyone reading this comment. Well done and thank you DLG Team.

3 dicembre 2024
Valutata 5 stelle su 5

ALG Heywood were very professional…

ALG Heywood were very professional throughout the repair for my car, came and picked it up, througher check, the repairs were carried out. Communication spot on, vehicle brought back, all repairs done, body work looks great, very happy with the result, no hassle, car clean and tidy, get a 5 year guarantee too on the repairs, very happy, thankyou to you all. Little blue hyundia.

26 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A highly professional and customer-centred service

The company was prompt in making contact, followed up all calls diligently, and provided a very reassuring timeline to which they adhered. I felt that I was in the hands of professionals who understood their customer base extremely well. They were also a bunch of very nice people.

14 novembre 2024
Valutata 5 stelle su 5

Fantastic communication from the…

Fantastic communication from the company at all stages of the repair. Lovely, friendly staff on the phone and in person when they picked up and dropped off the car. Car looks amazing and they seem to have done a really good job. They made a stressful situation the best it could be. Would recommend 100%

22 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service from start to finish

Great service from start to finish. Considerate, friendly and helpful staff. Communicated everything with me. Kept me updated on progress and any delays. Scheduled car collection and delivery to meet my times. Repair work was excellent.

19 novembre 2024
Valutata 5 stelle su 5

Taking the stress from an accident

I found the staff helpful, friendly and efficient. Kelsey advised me of the procedure and I received communications regarding collection of my vehicle and news about the repairs. The car was returned to me in pristine condition and I was delighted to have it back home! Thank you DLG!

24 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Car repair on an accident claim

From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident.
My car was picked up & droped off as arranged.
The repair was carried out quickly & professionally.

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Good service good choice

Used as instructed by insurer but overall service was good. Marking 5 as my dealings were good, only thing to mention is the tracking portal is a little basic

29 ottobre 2024

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