DLG Auto Services - Edinburgh Recensioni 

336
TrustScore 4.5 su 5

4,6

Cockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW Bonnyrigg, Scotland, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Faultless efficient service. Car ready 2 days early. Kept informed via text throughout. Every interaction was faultless. Spoke with 4 people - booking, dvla check code, drop off and collection. All we... Leggi di più

Valutata 5 stelle su 5

3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT; 2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT 3) ESTMATED TIME LIKE... Leggi di più

Valutata 5 stelle su 5

DLG were always prompt, professional and friendly in their interactions regarding the repair on my vehicle. They picked it up from my front door, gave me a courtesy vehicle to keep me moving and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

DLG Auto were friendly and easy to deal with, they took care of everything and did a fantastic job. The car came back completely repaired and cleaned upon return. Very happy with the repair and them a... Leggi di più


Dettagli dell'azienda

  1. Officina di autoriparazioni

Scritti dall'azienda

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informazioni di contatto

  • Cockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW, Bonnyrigg, Scotland, Regno Unito

  • 0345 878 6100

4,6

Eccellente

TrustScore 4.5 su 5

336 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(336)

674 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I cannot praise DLG highly enough!

I cannot praise DLG highly enough! Fantastic standard of workmanship but also their communication was outstanding. They kept me informed every step of the way, brought a courtesy car which was clean, in great condition and a good quality car. On collection of my own car they were so helpful and efficient, it was evident by the safety information on the walls they are a well managed and well led company. Such a joy to deal with!

14 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

My car was picked up by a friendly guy…

My car was picked up by a friendly guy who assured me I would hear from DLG the following day. I got a call the day after assuring me that my car had been assessed and the repair could maybe take up to 7 days to be done. 5 days later I got a call to say that my car was fixed and would be returned the next day. Delighted with the repair and want to thank the team for their service.

26 novembre 2024
Valutata 5 stelle su 5

Edinburgh branch

Had my BMW X3 in to repair a scuff on the bumper. The team took the car in quickly to repair it, they tidied up the whole bumper and truly went over and above to make the car look great - cant thank them enough top job and lovely people to deal with. Excellent communication too - 5 star.

22 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service and the…

Excellent customer service and the repairs to my car were exceptional
Can’t fault any of the work done and the garage kept me up to date with everything on a regular basis
Work was done very swiftly and I very much appreciate how well done and quickly the job was completed

19 novembre 2024
Valutata 5 stelle su 5

Efficient service

I was kept informed of the work on my car, given approximate timescales for the work and the car arrived when they said it would.
The car was clean inside and out and I was happy with the work.

31 ottobre 2024
Valutata 5 stelle su 5

Customer satisfaction

The repair work was excellent, they kept me informed of work progress, and the collection and delivery service were outstanding. Due to part shortages it took longer to complete than expected

8 ottobre 2024

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