Happy to recommend these guys. Fully kept up to date with work needed, pick up and return as scheduled, transporter drivers friendly and courteous, car spotless when handed back and most importantly t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
-DLG has staff that are full of knowledge who came down to my level in order to inform me what they were doing with my car. -My car was picked up from my house and returned saving me hustle of en... Leggi di più
L'azienda ha risposto
Had body repair on my MGHS. Absolute superb job from start to finish . Job complete in 3days( unbelievable) first class workmanship. Updated daily courtesy car v good . Attitude staff credit to comp... Leggi di più
The plastic handle to the drivers seat adjuster was either cut off or broken during repairs to the vehicle. I sent photographs as requested but have had no replacement or response for over 2 weeks. T... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informazioni di contatto
Aldermoor Way, Longwell Green, BS30 7DA, Longwell Green, Regno Unito
- 03453030443
4,6
Eccellente
380 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
13 maggio 2024
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Everything
Everything ! Car rejected due substandard repair , no communication , car then returned with trim detached , pretty obvious as it was in the pass footwell , overall poor
29 maggio 2024
Risposta di DLG Auto Services - Bristol
We would really like to look into this for you and would encourage you to get in touch with us directly so we can have an opportunity to address your concerns
I have been very pleased with DGL auto…
I have been very pleased with DGL auto service for my car accidental repairs Staff very efficient and they deliver what they promise. Highly recommend them
14 maggio 2024
DLG Auto Services provided an excellent service.
DLG Auto Services provided an excellent service from the point they rang me on behalf of the insurance company. They picked the car up from my property and loaded onto a transporter. I was kept fully informed of progress whilst they had my car for repair. When my car was returned there were two or three dull spots that required further polishing…. They sent a technician to my property to resolve. An excellent service all round. I would recommend to DLG to anyone.
21 maggio 2024
Great Service
Efficiency and expertise, smooth process end to end and exceeded expectations even against their own tracker which is a great way to keep tabs on your repair!
24 aprile 2024
Vehicle was collected on low bed on…
Vehicle was collected on low bed on Thursday, 02/05/2024 for some vandalism to car. Staff kept me informed of the progress and also the online app. Car was returned on 07/05/2024. Satisfied with results. Was also given some excess paint for future touch-up jobs. Would definitely recommend.
7 maggio 2024
Non scritta su invito
Excellent service and good repair job !
19 aprile 2024
Great service from start to finishing car…
Great service from start to finish car collected for repair when they said kept in touch with the schedule brought back when they said lovely ladies on phone made you feel you were the only customer
19 aprile 2024
A quality experiencd
I was given kindness, respect and courtesy. My car looks well repaired so trust they were done to an expected high standard.
I replied to a message but got no response, hence 4 stars
28 marzo 2024
Car rental
We were loaned a car by our insurers whilst ours was being repaired and the provider was DLG Auto Services. Their service was first class, delivering the car on time and collecting it exactly as planned. Pleasant people and a great service.
16 aprile 2024
Highly Recommend
DLG Longwell, Bristol provided an excellent all round service. Friendly, helpful staff, door to door collection and drop off service, regular updates on how the work on my vehicle was progressing, a written report of what work had been carried out with a guarantee on the work. I was very pleased with the work completed which was to an excellent standard. Thank You DLG.
26 marzo 2024
This was a very smooth efficient…
This was a very smooth efficient experience in what was a difficult time
10 aprile 2024
Great company!
Great company keeping you updated on progress of work. Picked up car from home address & dropped back when work was completed.
22 marzo 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.