DLG Auto Services - Barnsley Recensioni 

357
•
TrustScore 4.5 su 5

4,3

Meadowgate, Valley Park, Wombwell, S73 0UN Barnsley, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

After a few hiccups on my part which was no fault of DLG, I finally got my car collected to be repaired and was given a really nice automatic Skoda SUV whilst it was away. Repair took less than a week... Leggi di più

Valutata 5 stelle su 5

Was worried they might not be able to repair my Kuga with pearlescent paint and paint protection as they’re not a Ford garage. Needn’t have worried. Quick to pick up on a trailer and only a few days t... Leggi di più

Valutata 5 stelle su 5

1 Friendly staff. Accommodating to fit repairs around my personal commitments ( work, appointments, school run). 2 kept up to date about the repair via phone, text, email. 3 Collection of car sta... Leggi di più

Valutata 3 stelle su 5

They turned up when they said they would and did supply a hire car. However, the system that is supposed to keep the client updated did not give me any information at all. When I rang up to enquire ab... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Officina di autoriparazioni

Scritti dall'azienda

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informazioni di contatto

  • Meadowgate, Valley Park, Wombwell, S73 0UN, Barnsley, England, Regno Unito

  • 0345 3030336

4,3

Eccellente

TrustScore 4.5 su 5

357 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,3

Tutte le recensioni

(357)

348 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service

My car was collected in 2 days and returned 4 days later like brand new fantastic work and a lot quicker than I expected.

19 dicembre 2023
Valutata 5 stelle su 5

Quality repair

Was worried they might not be able to repair my Kuga with pearlescent paint and paint protection as they’re not a Ford garage. Needn’t have worried. Quick to pick up on a trailer and only a few days to repair. Came back sparkling. Apparently they prepare what the need from description and photos even before they get it. Excellent communication throughout. Strongly recommend.

13 novembre 2023
Valutata 5 stelle su 5

Highly recommended

What an excellent job these people do brought my car back today with a report on what they have done what workmanship 10 out of 10 for that
Also to the office staff for keeping me informed of the progress excellent A1

7 dicembre 2023
Non scritta su invito
Valutata 4 stelle su 5

After initial contact and some back and…

After initial contact and some back and forward phone calls all services were good. Operators were polite and helpful which made the experience pleasant. The follow up of trying to assist me with car phone problems was good too with a very helpful and polite engineer.

6 dicembre 2023
Valutata 5 stelle su 5

Keep you well informed from start to…

Keep you well informed from start to finish with everything related to car and what needed doing, either by phone text. Staff all polite and nothing to much when you want something, they go out there way to help you. Would highly recommend them

29 novembre 2023
Valutata 5 stelle su 5

Gold Standard Service

DLG Barnsley deserve the five stars I have given them because they gave us gold standard service. It was a pleasure to deal with the driver who collected/returned our car, the office staff and the assessor. They were all friendly, informative and efficient. The text updates we received were also very helpful. When the car was returned to us it was so immaculate, that it looked like it had just come out of a showroom. I have no hesitation in recommending DLG Barnsley for any vehicle repairs.

3 novembre 2023
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Risposta di DLG Auto Services - Barnsley

Thank you for the lovely review, I have passed it onto the Barnsley team.

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