Awful ordered some paint through these guys via Amazon. when the paint didn't arrive the customer service was slow and not very good. I had four parcels go missing on the same delivery this was the on... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Just started using DIYDIRECT.CO.UK - quite impressed with service. Goods turned up just over 24 hours after order. All good and decent price. Comms were pretty good, and courier was Royal Mail, ord... Leggi di più
L'azienda ha risposto
Poorly described on the internet, the two tap cartridges arrived OK and, with luck, might be useable. A better description in the promo ads would give potential buyers some confidence in placing an o... Leggi di più
L'azienda ha risposto
Brilliantly simple to order and received parts the very next day, just before i was leaving to goto the job that I needed them for. DIY Direct had 30mm masonry tool blades that fit a multitool wh... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di bricolage
- Negozio di accessori di ferramenta
- Negozio di ferramenta
- Fornitore di lampadine
- Negozio di abbigliamento antinfortunistico e da lavoro
- Negozio di forniture per la lavorazione del legno
Informazioni fornite da varie fonti esterne
DIY Direct offers you The Trade's Secret: thousands of professional-choice DIY items, at low trade prices, now exclusively for everyone. Browse our online shop.
Informazioni di contatto
Regno Unito
- customer.services@diydirect.com
- diydirect.com
3,9
Molto buono
1273 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast service
15 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Excellent product and speed of service
Excellent product and speed of service
Very good at sorting out my problems
Would recommend them
15 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Risposta di DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Exactly what I was looking for and…
Exactly what I was looking for and great value for money
14 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Disappointing
The initial service was excellent. However although I have received a message to say that I have been refunded no payment has gone into my bank which has disappointed me greatly.
14 luglio 2022
Risposta di DIY Direct
Thank you for your review, we hope our email to you clarifies the matter and that you will please consider amending or removing your review.
Very prompt and the correct product
Very prompt and the correct product. Would give 5 but the product had instructions that were unreadable as if photocopied so many times the pictures were indecipherable which I am sure has nothing to do with DIY Direct
12 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us a positive review, we really appreciate it. We are sorry to hear about the instructions, please do contact us directly if you need any assistance.
top class service
top class service
fast delivery
well packed
A+++++++
11 luglio 2022
Non scritta su invito
Risposta di DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Brilliant service and pleased with item
11 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Risposta di DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Excellent, fast delivery
Excellent, blisteringly fast delivery, (despite rail strikes and other political turmoil at the time!). Delighted.
10 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us an excellent review, we really appreciate it.
Risposta di DIY Direct
Thank you for taking the time to leave us a positive review. As an ecommerce-only business I am afraid we do not offer a telephone number, although it does help us to keep our overheads down and therefore our prices low! We also respond to emails very quickly during office hours.
Very swift delivery.
Very swift delivery.
My product had some manufacturing faults that will be reported to the manufacturing company.
8 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us a positive review and also for the feedback you provided to our customer services, which has been passed to the product manufacturer.
Risposta di DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Risposta di DIY Direct
Thank you for taking the time to leave us a excellent review, we really appreciate it.
Very promptly delivered
Very promptly delivered, but it wasn’t clear who was delivering the package. I got an email saying I could track the parcel but it wasn’t clear how to do this. When I’d worked this out TNT/FedEx had no knowledge of the package. Our postman delivered it!
Product is fine and does the job but it does have projections at the back which would make it difficult to attach to a hard surface.
7 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Risposta di DIY Direct
Thank you for taking the time to leave us a 5 star review, we really appreciate it.
Delivered on time exactly what ordered…
Delivered on time exactly what ordered will use this service again
6 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us a excellent review, we really appreciate it and look forward to your return.
Risposta di DIY Direct
Thank you for taking the time to leave us a great review, we really appreciate it.
Risposta di DIY Direct
Thank you for taking the time to leave us a excellent review, we really appreciate it.
A fast and efficient service and I…
A fast and efficient service and I would recommend this Company. I will continue to use them in the future
5 luglio 2022
Risposta di DIY Direct
Thank you for taking the time to leave us a positive review, we really appreciate it and look forward to your return.
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