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Dishpatch Recensioni 2.858

TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service, meal arrived in very sturdy box with ice packs on requested delivery date. Impressed with standard of meal. Ordered the Persian Meze, enjoyed putting the components together as per... Leggi di più

Valutata 5 stelle su 5

We had the Mexican Drunken Chicken and it was absolutely delicious! The chicken was tasty and I really enjoyed the cheesy slaw and mojo rojo, just the right level of spice for me. I thought it was gre... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The Winners Table parcel arrived promptly with everything present and undamaged. It is unfortunate that the smallest pack is for 2 diners as I have to eat the same meal over two days. It is far too ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consegna di pasti a domicilio
  2. Servizio di consegna di prodotti alimentari

Scritti dall'azienda

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2858 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

Limited choice of vegetarian dishes

I chose the Goila Butter Paneer Feast as my husband is vegetarian. The box arrived on the expected date, everything was in the box, instructions were clear, and quick to prepare. The portion sizes were good, unfortunately the mini poppadoms were mostly crushed in the plastic container, which meant they were difficult to eat. Tasty though. I would like to say we both thoroughly enjoyed the meal, however whilst I did, my husband was not so keen. He did not like the taste of the dal makhani, and the butter paneer was too creamy for him. He did comment that he enjoyed the rice, chutneys and naan bread. We didn't eat all the naan bread; my daughter polished off half of one, which she enjoyed! The paneer was the best I had ever tasted; super soft, not at all rubbery. I guess I would say it was pricy compared to an Indian takeaway that requires no preparation. The experience hasn't put me off, I will try another feast in the future, just wish there were more vegetarian boxes, or something that caters for one veggie and one meat or fish eater.

25 gennaio 2026
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Risposta di Dishpatch

Thank you for your review Tanya and we're glad to hear that you still managed to enjoy your menu despite the damage caused here, which is super sad to hear about. In terms of menus to suit different customers dietary requirements 1 menu with fish and meat as you mentioned, unfortunately this isn't something we offer at the moment but we'll be more than happy to pass your feedback over to the team!

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

Great food that tasted delicious and…

Great food that tasted delicious and was easy to prepare. The 4 person pochetta meal we choose was pretty good value for 4 and had generous portions, thr porchetta was delicious. We alsonhad an excellent expereince with thencustomer supper team who were effcient and friendly.

24 gennaio 2026
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Risposta di Dishpatch

Wonderful review Kate and the Porchetta really is something else, so we're super happy that you enjoyed it.
Our support team are always super happy to help so we're pleased to hear you had a great experience with them.

All the best,
Team Dishpatch

Valutata 5 stelle su 5

Excellent from start to finish

Process was faultless, packs and presentation good, clear instructions, great flavours, ample portions - we had sufficient to create second meal next night with a few additions! Can't wait for next meal......

24 gennaio 2026
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Risposta di Dishpatch

Thank you so much for your wonderful review Mr Fulbrook and we hope that you thoroughly enjoy whichever menu you decide to choose next.

All the best,
Team Dishpatch

Valutata 2 stelle su 5

Not for me

Not for me. Received voucher as gift, but had trouble choosing because my husband and I do not like the same food. I eat most things but not lamb or beef, my husband doesn’t eat chicken or fish. The only pork offerings did not appeal to either of us, ditto the veggie options. We ended up going for “From France to India” by Kricket and Michel Roux. What can I say, other than yuk, yuk, yuk. The parathas were nice - but the rest of it ended up in the food waste bin. Would have been really upset if I had spent my own money on it, and I can think of hundreds of better things to do with £100.

25 gennaio 2026
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Risposta di Dishpatch

Hi Leigh,

Thank you for your review and it sounds perhaps given both of your dietary preferences it can be somewhat difficult to find a menu to suit both tastes, though we're sorry to hear that the one menu you decided upon wasn't enjoyed.

We'll pass this over to our feedback team with regard to this menu, so thank you for sharing your feedback with us.

Best,
Team Dishpatch

Valutata 5 stelle su 5

Fantastic food

Fantastic choice of food and great communication re delivery . It's a great alternative to going out to a restaurant - and a great gift to send to someone too.

23 gennaio 2026
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Risposta di Dishpatch

Thank you Pam for your review! A Gift of food is always a welcome one.

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

Chocolate curry goat

Ordered the Chocolate curry goat by Andi Oliver as our first Dispatch order. It was so delicious. Melt in the mouth sliced meat, fried plantain, dressed callaloo, turmeric fries. Everything just right together.
Have already placed our next order with Dispatch. Date night at home has a new level of flavour.

24 gennaio 2026
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Risposta di Dishpatch

This is amazing to hear Nikky! Andi Oliver's menus are a firm favourite so we're super happy that you got to experience them and we hope that you throughly enjoy your next date night when the time comes.

All the best,
Team Dishpatch

Valutata 2 stelle su 5

Cancelling my membership - too unreliable …

I’m a longtime Dishpatch Supper Club member - it’s been great for gifts but also had some wonderful meals (notably Andi Oliver menus). But I am about to cancel my membership as delivery is just not reliable. Twice in the last three months an order has simply not arrived. We’re told it’s out for delivery, then that it’s running late, and finally that it’s not coming. Apologies and offered refunds are all very well, but when you’ve planned a special meal or even worse a special present and ended up waiting all day and having your plans ruined, it’s just not worth the money or the risk. Response times on Saturdays are also really slow, which isn’t great given that it’s a key day for their deliveries. I am not going to risk this any more - and advise you to be cautious if you do.

UPDATE- after a fair few emails with Dishpatch they kindly dispatched a replacement meal at no charge as an apology for the one that didn’t arrive for my relative’s birthday. DPD managed to deliver that one - and my relative was very pleased.

24 gennaio 2026
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Risposta di Dishpatch

Hi there,

Thank you for getting in touch and we're sorry to hear about this.
We'd have like to have taken a closer look into this for you, though unfortunately given your name on Trust pilot we can't seem to locate a specific order I'm afraid. In our experience, DPD are usually super reliable so it's upsetting to hear a membership has been cancelled due to DPD's mistakes. With this being said, if you ever wish to change your mind, our support team will be more than happy to help however they can.

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

Second time ordering

Second time ordering. First time Beef wellington which was out of this world, but the second order Tartiflette, was absolutely outstanding. I can't rate it high enough, and to get it on offer at half price, is unbelievable. Wonderful, wonderful food and a great price.

19 gennaio 2026
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Risposta di Dishpatch

Thank you so much for your review Lynne and that's an absolute bargain! Makes everything taste just that little bit better!

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

Michel Roux Tarteflette

So reminiscent of aprez ski. This was decadently sumptuous. It is not something I have ever cooked myself and so quick and easy to prepare. Well done Dishpatch. Another winner.

18 gennaio 2026
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Risposta di Dishpatch

Thank you for the wonderful review Rose and we're so pleased you enjoyed!

Best Wishes,
Team Dishpatch

Valutata 2 stelle su 5

Unreliable delivery

Delivery was delayed by a day, which when it comes to seafood is unacceptable. Extremely disappointed that we didn't have anything to eat on the day specified, when we ordered weeks in advance. FYI - Dishpatch uses DPD so if you have issues with their deliveries (as many people do!) would not recommend. Dishpatch were very helpful once the problem was identified but for such an expensive experience, I would have expected delivery to be more reliable.

18 gennaio 2026
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Risposta di Dishpatch

Hi Aimee,

Thank you for getting in touch and we're sorry to read your review.
We have to say that cases like these are a very extreme rarity for our deliveries via DPD and it's far from the norm. It sounds like you've had previous bad experiences with them also and we're sorry to hear this.

I can see that you've already contacted our support team with regards to this and the issue has been resolved, though if there's ever anything the team can help with at all in the future, do not hesitate to get in touch.

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

The quality of the ingredients was…

The quality of the ingredients was excellent and the process for getting it to the table was simple. This is a great way to spoil yourselves.

10 gennaio 2026
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Risposta di Dishpatch

Thank you for your review Peter and people should spoil themselves a little more often in our opinion. Especially when it comes to food.

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

Delicious food

Delicious food, super easy to prepare, tasted and looked amazing!
High end restaurant experience from the comfort of my own kitchen!

10 gennaio 2026
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Risposta di Dishpatch

Thank you so much Anna, it's great to hear that you enjoyed the Dishpatch experience!

Best Wishes,
Team Dishpatch

Valutata 4 stelle su 5

We had the beef wellington banquet for…

We had the beef wellington banquet for NYE. Soup was missing. The rest of the meal was delicious though. As a supper club member it was good value for money.

31 dicembre 2025
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Risposta di Dishpatch

HI Emma,

Thank you for leaving us your review and we're sorry to hear about the missing soup! We do hope that you've reached out to our support team, as I'm sure they'll be more than happy to help, if they haven't already.

All the best,
Team Dishapatch

Valutata 5 stelle su 5

Middle Eastern Feast by Sabrina Ghayour…

Middle Eastern Feast by Sabrina Ghayour was outstanding. Beautiful balance of flavours, and lovely way to enjoy vegetarian food. Portion sizes are small so those with bigger appetites should beware! Dispatch is costly but very nice for an occasional treat.

1 gennaio 2026
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Risposta di Dishpatch

Hi MJH,
Thank you for getting in touch and I'm glad that you enjoyed your menu!
Portion sizes can vary from menu to menu, though the vast majority of our menus are really rather generous, as a fair few of our reviews can attest to, though we greatly appreciate the feedback on this one.

All the best,
Team Dishpatch

Valutata 4 stelle su 5

Michel Roux beef wellington

Overall beef wellington was excellent but abit over priced based on size. Cooking instructions good but other item didn’t arrive with order.

1 gennaio 2026
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Risposta di Dishpatch

Hi Russel,

Thank you for your review and we're glad to hear that your enjoyed your Wellington. We're sorry to hear about the other item not arriving with your order, though we do hope that you've already reached out to our support team to help with this.

Best Wishes,
Team Dishpatch

Valutata 5 stelle su 5

Good communication

Good communication.
Excellent food.
Easy to follow recipe.
Fresh contents.
Very enjoyable.

31 dicembre 2025
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Risposta di Dishpatch

Thank you June for sharing your experience with us!

Best,
Team Dishpatch

Valutata 5 stelle su 5

Three excellent experiences so far….

I’ve now had three meals from Dispatch and all have been superb. They arrive on time, the instructions are easy to follow and each one has been very tasty with good sized portions - in fact the two person meals always serve three in our house.

31 dicembre 2025
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Risposta di Dishpatch

This is great to hear Hayley, thank you so much for your review and we do always like to give generous portions!

Best,
Team Dishpatch

Valutata 5 stelle su 5

Rick Stein luxury lobster thermidor dinner

Ordered the Rick Stein lobster thermidor dinner for New Year's Eve. Expensive but good value, especially for those unable for health reasons to eat indoors at a restaurant.
All three courses were excellent for delivered food. Only in a restaurant could one expect better. The portion sizes were good, there was plenty of taste and the menu as a whole worked well.
Only the least important item, a bread roll, disappointed (dull and a bit stale). It would be better omitted but a recommendation given for providing one's own.
Ordinary delivery was only guaranteed to arrive by 10pm, which seems a bit late for most people to start preparing, but customer service were very helpful in ensuring an earlier slot at a price.
Overall five stars.

31 dicembre 2025
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Risposta di Dishpatch

Hi CW,

Thank you for leaving us your review and we appreciate your feedback on the menu.

All the best,
Team Dishpatch

Valutata 5 stelle su 5

Great food

Great food , easy to follow instructions and great value for money .

31 dicembre 2025
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Risposta di Dishpatch

Thank you so much Deborah!

All the best,
Team Dishpatch

Valutata 5 stelle su 5

Rick Stein's lobster thermidor…

Ordered Rick Stein's lobster thermidor as a special treat for New Year's Eve and it was fantastic. This was our first order from Dishpatch and we will defiinitely be trying other dishes during the year

31 dicembre 2025
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Risposta di Dishpatch

This is great to hear Sheila and we will look forward to having you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

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