Discova Recensioni 71

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Really awful 3 week package by Discova. Think poor itinerary, dirty hotels, being put at a smoking hotel when we are non smokers, late transfers and a hotel that was surrounded by sea with venomous j... Leggi di più

Valutata 5 stelle su 5

Fabulous experience from the momentwe were picked up a d dropped off! We went to Lempuyang Temple, Tirta Gangga Water Palace, Tenancy traditional village and Salt making. Our tour guide was Kana... Leggi di più

Valutata 5 stelle su 5

We recently used Discova for our transfer from Ba Na Hills to Hội An, and we could not have asked for a better experience. Our guide MY and driver, was an absolute standout from start to finish.... Leggi di più

Valutata 5 stelle su 5

Bali great, Discova guide and driver just as good. We booked a Bali tour through travel agency Tourcompass and their ground operator was Discova. Through 10 days of touring, staying at four locations,... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi
  2. Tour operator

Scritti dall'azienda

Discova is a leading destination management company with a solid presence across East, Southeast, and South Asia. We specialise in providing comprehensive travel solutions tailored for B2B partners, ensuring seamless experiences from start to finish. Our extensive regional expertise and deep local connections enable us to craft bespoke itineraries that cater to diverse client needs, from leisure travel to corporate events and educational tours.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

71 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

God oplevelse på Bali med en sød guide…

God oplevelse på Bali med en sød guide ( Suastika ) og en dygtig chauffør (Darmawan)

13 agosto 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Hi Muller, Thank you so much for your great review! We are so happy to hear you had a good experience in Bali with Suastika and Darmawan. We will pass your praise on to them. We hope to see you again!

Valutata 5 stelle su 5

Great experience tour !

We had a great tour experience with Discova. The tour was complete and the guide Yadnya has been very friendly and professional. A big thanks to him and our driver Ramdani !

8 agosto 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Dear Gregory, Thank you so much for sharing your wonderful experience!

We are thrilled to hear that you had a great and complete tour with us. It's fantastic to know that Yadnya's friendly and professional service, along with Ramdani's driving, made your trip special. They are both valuable members of our team, and we will be sure to pass on your big thanks to them.

We hope to have the pleasure of welcoming you on another Discova adventure in the future!

Valutata 5 stelle su 5

Ubud &rice fields tour, was fantastic tour guide and driver on top of everything.

They both were very helpful experienced at what they did.

28 luglio 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Hi Greg, Thank you so much for your wonderful review! We're delighted to hear you had a fantastic time on the Ubud & Rice Fields tour.

It's especially rewarding to know that our guide and driver made your experience special with their helpfulness and expertise. We will be sure to pass along your kind words to the team.

We appreciate you choosing us and hope to see you again on another adventure soon!

Valutata 5 stelle su 5

Our driver and guide shandy were…

Our driver and guide shandy were fantastic, we had a great experience and felt so comfortable and valued, will definitely use them again 5 star plus

27 giugno 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

That's wonderful to hear! We're thrilled that Shandy provided you with such a fantastic experience and made you feel comfortable and valued. It's always our goal at Discova to ensure our customers have memorable and positive trips.

We look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Ancient city tour

We went to see The Erawan Museum and Ancient city tour in June 2025 with Khun Olivia. She was very friendly and helpful, we really enjoyed our tour with Discova team members. Thank you Discova to pick up from the Bangkok airport and drop off to the Bangkok airport. 🌹

14 giugno 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Thanks so much for your fantastic review! We're thrilled to hear you had such an enjoyable experience on your Erawan Museum and Ancient City tour with Khun Olivia in June 2025. It's wonderful to know she was friendly and helpful, and we're especially glad our team could assist with your airport transfers in Bangkok.

We really appreciate your kind words and look forward to welcoming you back on another Discova tour soon!

Valutata 5 stelle su 5

Phuket islands cruise

Our Phuket islands tour was awesome. We left and first went to ice cream caves. Then onto James Bond island. Great sights and fantastic photo ops. From there we continued to the floating village where we were able to have a game of soccer with the local kids on a floating soccer field. Later we were treated to a sumptuous dinner before continuing on to see the bioluminescence at our final stop. Boat crew were amazing as was our guide Jimmy. Thanks for a great day out.

18 maggio 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

That sounds like an absolutely incredible day! We're thrilled to hear you had such an awesome experience on your Phuket islands tour.

It's fantastic that you enjoyed the Ice Cream Caves, James Bond Island with its great sights and photo opportunities, and especially the unique experience of playing soccer with the local kids at the floating village. A sumptuous dinner and the breathtaking bioluminescence sound like the perfect way to end such a memorable day.

We'll be sure to pass on your kind words to the boat crew and especially to Jimmy, your guide. They'll be delighted to know their efforts made such a positive impact on your day out.

Thanks for sharing your wonderful feedback! We hope to see you again for another great adventure.

Valutata 5 stelle su 5

I did the Hanoi’s History Unveils tour…

I did the Hanoi’s History Unveils tour with my guide Hung, excellent program and Hung was a great communicator with a fantastic knowledge of the history of Vietnam, he’s a thorough professional, as have the other tour guides been from Discova, can’t recommend the company and people highly enough

17 maggio 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Thank you so much for your generous feedback, Carole. We're thrilled to hear you enjoyed the Hanoi’s History Unveils tour and that Hung impressed you with his communication and deep knowledge of Vietnam’s history. We're equally grateful for your continued trust in our team at Discova. It means a great deal to know that our guides have consistently delivered meaningful experiences. We hope to welcome you again on another unforgettable journey! - Discova Customer Experience Team

Valutata 5 stelle su 5

I had a wonderful experience on the…

I had a wonderful experience on the Highlights of Hanoi Shared with my tour guide Sunny, he has so much knowledge and expertise and is happy to share it with you so I had a much bigger understanding about the history of Hanoi.
I thoroughly recommend him.

16 maggio 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Hi Carole! Thank you for your kind words and for sharing your experience on the Highlights of Hanoi tour. We're delighted to hear that Sunny made your visit memorable with his knowledge and enthusiasm. He truly takes pride in helping guests connect with the rich history of Hanoi. We’ll be sure to pass on your lovely feedback to him. We appreciate your recommendation and hope to welcome you on another Discova journey soon!

Valutata 5 stelle su 5

Bali Day Tour to Ubud

Absolutely amazing experience touring Bali with Joe and Artha. Joe was our guide and his English was excellent (better than most back home) — clear, friendly, and full of great insights. He made everything easy to understand and added so much local knowledge and personality to each stop, including the stunning waterfall, the fascinating Monkey Forest, and the beautiful coffee plantation.

Artha was our driver, and he was incredible behind the wheel. Bali’s traffic can be chaotic, but Artha navigated it all flawlessly—without even needing google maps. His knowledge of the roads and shortcuts was seriously impressive, and he made the whole journey smooth and comfortable in amongst the chaos of Bali’s roads.

Both Joe and Artha were professional, warm, and genuinely enjoyable to spend the day with. I highly recommend them to anyone visiting Bali and looking for an authentic, stress-free tour with a great company (Discova). Thanks again, guys.

6 maggio 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Thank you so much for your positive review, Jason. We're delighted to hear that your day tour to Ubud was such a memorable experience. Joe and Artha are true gems on our team, and we're thrilled that their professionalism, local knowledge, and warm personalities made your journey both insightful and stress-free. Your kind words mean a lot to us at Discova, and we’ll be sure to share your feedback with them. We hope to welcome you back for more Bali adventures in the future!

Valutata 3 stelle su 5

A rushed experience

We did the the tour of the Garuda wisnu Kencana cultural park and the kecak dancers
Unfortunately our guide although very nice talked extremely fast and was very difficult to understand,. We were very disappointed at the cultural park as we had very little time to look at everything and read the signage and would have loved to buy a souvenir, but we were ushered very quickly back to the car, only to wait almost three hours before the dancers began
I am sure our guide was very knowledgeable but we felt very rushed which spoilt our day.

30 marzo 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Dear Ann,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience at Garuda Wisnu Kencana Cultural Park and the Kecak Dance performance felt rushed and did not meet your expectations.

While we're pleased to hear that your guide was kind, we regret that the pacing and communication impacted your overall enjoyment of the tour. Your comments regarding the limited time at the cultural park and the long wait before the show are valid, and we understand how this could have affected your day. We’ll be reviewing this experience with our local team to ensure we better balance the itinerary and allow guests the time to fully appreciate each stop.

We value your feedback, and it will help us improve how we design and deliver our tours moving forward. Thank you again for bringing this to our attention.

Warm regards,
The Discova Team

Valutata 5 stelle su 5

Fremragende

They were very nice and kind.

1 febbraio 2025
Non scritta su invito
Logo di Discova

Risposta di Discova

Thanks so much for your kind words! We're thrilled to hear you had a great experience

Valutata 1 stelle su 5

No pity, no consideration, no refund, no respect

Last Oct 10,2024 around 1:10am we arrived Kuala Lumpur, our flight was not delayed, but when we pick up our luggage it was missing so we were looking for it and went to the customs maybe just 15-20 minutes before we get out the main arrival entrance and it was very quiet only 2 man waiting with the names but our name was not there, also before taking another transport a lady whose helping all the passenger looking for their pick up help us and even got our itinerary and contact your end, but she said no one is picking up, also I tried 2 numbers as attached but I got only an answering machine , that I didn’t wait because it will cost me more money from my roaming, as I said to you, if your client confirm their coming they should wait at least until all the passenger on that flight left or ask some airport security to make sure that everyone ifs gone, or give us a call or message or email to confirm, as you can see in my calls that was 2:46am we’re still in the airport. My husband contact number at that moment is not contactable because he’s having problem with his roaming, but I tried ringing, we paid the person took us in the Oasia hotel for 350 ringgit, and asking for refund, all my testimony to them is not acceptable very bad experience to us and ended up nothing. So if you find a pick up make sure to ask them to wait until the last person out who knows there’s a problem in the custom. And if it’s not contactable find a way of all sort of information you can have before they go.

10 ottobre 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Hello Mary,

Please accept our sincerest apologies for the delay in responding to your feedback. We are deeply sorry for the bad experience during your arrival in Kuala Lumpur and the subsequent challenges with your pick-up service.

Please know that this experience does not reflect the high standard of service we strive to provide, and we truly regret the frustration it caused. We take your feedback seriously and will be thoroughly investigating the circumstances surrounding this incident to ensure it does not happen again.

We would appreciate the opportunity to address your concerns directly. Please reach out to us at hello@discova.com so we can discuss your experience further and work toward a resolution.

Thank you for bringing this to our attention, and we hope to make things right.


Best Regards,

Rocky
Discova Customer Experience Team

Valutata 5 stelle su 5

My wife and I who are both in their…

My wife and I who are both in their nineties decided to take the East Bali tour, the driver who goe's by the name Sony and the guide we called Quack Quack because of her constant talking never left my wife alone for one moment and the sense of humor these two had was a breath of fresh air. Sony became my expert camera man who did all my filming for me, nothing was too much trouble for these two.

In conclusion this would have to be the best experience we have had since leaving Australia on the 17th of July.

27 luglio 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Hi Gordon,

Thank you so much for your wonderful review! We're thrilled to hear that you and your wife enjoyed the East Bali tour. It’s heartwarming to know that Sony and "Quack Quack" made the experience so memorable and fun with their sense of humor and dedication. We're especially glad that Sony could capture those special moments for you.

We truly appreciate your kind words and hope that the rest of your travels have been just as enjoyable. Safe travels, and we look forward to welcoming you both on another adventure

Valutata 5 stelle su 5

Fabulous guide in Borneo

Fabulous tour into Borneo jungle and Turtle Island. Our guide Kurt was perfect for us , just the right amount of information. Perfect organisation and very knowledgeable about all aspects of our tour, history and wildlife.
H8ghy recommended

10 luglio 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Hello White,

Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous experience exploring the Borneo jungle and Turtle Island with us. Kurt will be delighted to hear your kind words about his guiding and knowledge. We're happy that the organization and tour details met your expectations. We appreciate your recommendation and hope to welcome you on another adventure soon!

Valutata 5 stelle su 5

Discova.. the best ethical elephant company to use in Phuket

My family used Discova to book our Hidden Forest Elephant Sanctuary from Phuket…. WOW WOW WOW!! Firstly, how amazing are the tour group Discova to wholeheartedly support Hidden Forest Elephant Sanctuary!! THE most special, astonishing experience one will ever do… a precious hideaway for rescued elephants to heal, rejuvenate & learn to be an elephant living their best life!!! All while you get to witness this from just watching & enjoying. Discova you are a very special company to support such a venture, especially in its newness! We applaud you!!❤️The Thomas Family from Oz!🇦🇺💪🫶🙏

28 giugno 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Hi Thomas,

Thank you so much for your heartfelt review! We are beyond thrilled that you had such a special experience at the Hidden Forest Elephant Sanctuary. Supporting ethical and meaningful projects like this is at the core of what we do at Discova, and hearing that it left such an impression on your family truly means the world to us.

We're proud to be part of these elephants' journey to healing and happiness, and we're so glad you could witness it firsthand. Your kind words and support inspire us to continue offering life-changing experiences. We hope to welcome you on another adventure in the future!

With gratitude,
The Discova Team

Valutata 5 stelle su 5

Had a wonderful trip to Bali may 2024

Had a wonderful trip to Bali may 2024. Hotels where very good. Pick up for all transport was always on time. The guide Widiadnya was very
knowledgeable about Balis history, religion and general cotemporary issues.
Everything went smooth without and problems. Had a great time.
Erik Haugen
Norway

3 giugno 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Dear Erik Haugen,

Thank you for sharing this incredible experience with us. We are happy to recognize that you were beautiful in Bali on your trip in May 2024. We are pleased to realize that you appreciated both hotels and the reliability of our transportation services. We are delighted to hear that you appreciated our guide, Widiadnya, whose knowledge of Balinese history, religion, and other critical general issues indeed added to your experience.

We always strive to make sure everything goes as planned for our guests, but at the same time, it makes us feel genuinely fulfilled to know that you had a fantastic time. We will keep your comments in mind and continue to deliver exceptional travel experiences. We look forward to having you back on tour with us soon!

Kind regards,

Rocky
Customer Experience Team Leader
Discova

Valutata 5 stelle su 5

Had wonderful tour guide

Had wonderful tour guide - Darma. He was most pleasant, patient, knowledgeable of the places we visited and he explained everything very well. Darma is professional, kept to the schedule and timeline. He did everything he could to ensure we felt safe and comfortable at all times - Thanks Darma.
Our Driver Dek, Bakor was equally delightful, polite, professional, kept to schedule and timelines - thank Dek Bakor

13 aprile 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Thank you so much for your kind words! We're thrilled to hear that Darma and Dek Bakor made your tour such a memorable experience. It's wonderful to know that they provided exceptional service, ensuring your comfort and safety while exploring. We'll be sure to pass along your praises to Darma and Dek Bakor. We look forward to welcoming you back on another adventure soon!

Valutata 5 stelle su 5

Our guide was amazing!

We have been to Vietnam and had two excursions booked with Discova, a sightseeing tour in Ho Chi Minh City and a full day by boat in the Mekong Delta. Our guide, Dao, was amazing! Told us so much about Vietnam, and with great knowledge, empathy and pride. Very good in English! She really made our trip the best. Thanks!

1 aprile 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Thank you so much for your glowing review! We're thrilled to hear that Dao made your experiences with Discova unforgettable. We take pride in our knowledgeable and empathetic guides who are passionate about sharing the beauty and culture of Vietnam. We'll be sure to pass along your kind words to Dao and the rest of our team. Looking forward to welcoming you back on another adventure soon!

Valutata 5 stelle su 5

Our guide made our trip the best!

We have been to Vietnam and had two excursions booked with Discova, a sightseeing tour in Ho Chi Minh City and a full day by boat in the Mekong Delta. Our guide, Dao, was amazing! Told us so much about Vietnam, and with great knowledge, empathy and pride. Very good in English! She really made our trip the best. Thanks!

1 aprile 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Thank you for sharing your experience! We're thrilled to hear that you had a wonderful time exploring Vietnam with Discova. Dao sounds like an exceptional guide, and we're delighted that her expertise, empathy, and passion for Vietnam enriched your journey. We'll be sure to pass along your kind words to her and the team. Safe travels, and we hope to welcome you back for more memorable adventures in the future!

Valutata 5 stelle su 5

We have just returned from Japan and…

We have just returned from Japan and with the assistance of the good people at Discova we have had a totally amazing experience. We had the pleasure of the company of four different guides, Takashi, Senji, Hana and Kazu (please accept my apologies for the spellings of the names 😳) All of them were so accommodating and informative and made our days out ones to remember. When any issues or questions did come up (and they were rare) the Discova team sorted them out super promptly and left us very reassured. Highly recommended

10 aprile 2024
Non scritta su invito
Logo di Discova

Risposta di Discova

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Takashi, Senji, Hana, and Kazu made your time in Japan truly memorable. Rest assured, your kind words will be passed along to them. We're delighted we could assist in making your days out unforgettable, and we appreciate your recommendation. Should you ever return to Japan or explore another destination, we'd be honored to assist you again!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più