Easy ordering and fast shipping, all for a reasonable price. I've had Hayward systems for the past twenty years, but they only last for 7-8 years. I purchased the Circupool system this time, so hopefu... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sarah listened carefully to the situation I was experiencing with my salt cell housing. She asked relevant questions. She apologized for any inconvenience I had experienced. She was friendly, hel... Leggi di più
We received the product without any issues. Because our pipe was 1 1/2" instead of 2", I contacted the company to ensure that the difference would not cause functionality issues. It is always great... Leggi di più
Chlorinator is exactly what I needed. Perfect fit to replace Pentair IC40. Shipping arrived before predicted date.
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.
Informazioni di contatto
4,9
Eccellente
520 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Item was just what was advertised…
Item was just what was advertised worked perfectly
3 agosto 2023
Non scritta su invito
Don't buy anything from Discount Salt Pool
I recently bought a replacement salt cell that was supposed to be compatible with the Pentair IntelliChlor system from Discount Salt Pool. Well it wasn't. Being that we are in the middle of summer, it took my pool company 3 weeks to get to my house to replace the unit, so I didn't find out until 3 weeks in. Needless to say, I had to return the item but unfortunately their hold times are so long I had to abandon the call multiple times. Today I got through and come to find out that I'm past the 30 day return policy they have so they wouldn't take the $800 unit back. You can't even do a return online. Well, I will never buy from this company again and this just reinforces why I should only buy products from Amazon who will always take back their products.
18 luglio 2023
Non scritta su invito
Risposta di Discount Salt Pool
Michael, the cell you purchased is a 100% compatible replacement cell and is used widely. We understand that a local service person convinced you to change your mind and we respect your right to use a different product, but our return policy is industry-standard and is 30 days just like Amazon's. Its regrettable, but since you called today requesting a return it has been over 6 weeks. Our average hold time varies between 2-10 minutes depending on time of day and month, and for those who don't wish to call and get direct support, we are reachable through live chat on the website, website contact form, as well as the email address posted on our website. We are more than happy to continue to assist you in any manner.
Don't stand behind the warranty
My cell died prematurely and they offered to sale me a new cell at a discount but charged my card and never shipped it. And wont respond to email or chat.
EDIT: now I am having to have Amazon pay challenge the charge even though they said I never made the purchase.
Amazon pay said they won’t return their inquiries
10 luglio 2023
Non scritta su invito
Risposta di Discount Salt Pool
Mark, we're happy to assist you. It looks like you were sent an email quote on 7/5 as well as 7/7, and neither have any payment transactions. We left you a voicemail earlier today, please call us or re-open the link from the email quote to complete the order.
Delivered quickly
Delivered quickly. Cheapest price I could find on the CircuPool RJ-30. Arrived in great shape.
20 aprile 2023
Non scritta su invito
Great websight
Great websight, asked a few questions and got answers very fast, ordered the circupool core 35, it arrived in a couple days, installing it now .
28 giugno 2023
Non scritta su invito
Easy to order. Efficient delivery.
Easy to find the product I needed and get it ordered. It arrived in a timely manner and I received tracking updates along the way.
19 giugno 2023
Non scritta su invito
Great product- super fast delivery
15 giugno 2023
Non scritta su invito
excellent product at great price
great service, great product, quick ship and delivery
5 giugno 2023
Non scritta su invito
I need to make a return & I can never…
I need to make a return & I can never get anyone on the customer service number. I’ve left 3 messages.
14 giugno 2023
Non scritta su invito
Quality product
Quality product, good price, and product arrived as promised.
14 giugno 2023
Non scritta su invito
Easy install
Easy install. Works great! Delivered quickly.... Thanks!
10 giugno 2023
Non scritta su invito
Reliable, responsive and a good price.
Purchased a replacement salt cell for an 11 year old system. They responded to my question immediately by chat session and shipped the unit right away. Fits and works perfectly. Good price from an honest and reliable company.
20 maggio 2023
Non scritta su invito
We purchased a salt water chlorinator…
We had a issue with our chlorinator but after communication with Sonny from Discount Salt Pool all issues have been resolved.
We're extremely grateful for them contacting us and helping us with our chlorinator issues.
Connie and Saetang Saetang
5 maggio 2023
Non scritta su invito
I’ve used Discount Pools in the past
I’ve used Discount Pools in the past. They never disappoint. Ordering was quick and easy and I received my order within a few days. Also able to track my package.
13 aprile 2023
Non scritta su invito
The customer service was awesome and…
The customer service was awesome and the timeliness of the order being shipped was even better.
14 aprile 2023
Non scritta su invito
Great reviews and technical information…
Great reviews and technical information with quick shipping and great pricing!
3 aprile 2023
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.