Fantastic price for a great bike. The Claud Butler Ridge was delivered within 48 hours. A tiny issue with the front wheel which needed to be trued was easily solved at no cost to myself. The bike itse... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very helpful, friendly and personal service with great communication. I dealt with "Kev" who went above and beyond to ensure my son's new EBike arrived on time for his Birthday. Great after sales... Leggi di più
Discounted bikes were very responsive and helpful in my initial 'webchat' queries on their website with very detailed and professional answers. The product I bought (an O'Neal helmet) was very high qu... Leggi di più
Brilliant service from start to finish, communication was first class, product excellent at a very affordable price. Superb value for money and even followed up a few days later to check everything wa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are an online discounted bike shop, offering brand new, genuine, bikes, accessories, components and clothing direct to the consumer with huge discounts. As a family run business, we work together to keep our costs low, and are very passionate about customer service. Check out our recent reviews. We offer nationwide delivery, click and collect and free local delivery within 20 miles of Shrewsbury for orders over £100. We sell via our website and Ebay. We also supply high street bike shops, please contact us via our website to discuss this.
Informazioni di contatto
5 Toronto Avenue, SY3 8GB, Shrewsbury, Regno Unito
- 07779099012
- Hello@discountedbikesshropshire.co.uk
- discountedbikesshropshire.co.uk
4,7
Eccellente
90 recensioni
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Le persone hanno visualizzato anche
Quick delivery and the items were all…
Quick delivery and the items were all as described so i am happy with the service
30 aprile 2024
Great service
Great service, received our mountain bike within two days from ordering. No complaints
15 aprile 2024
Great pricing and service
22 aprile 2024
Excellent customer service
This company offers well priced bikes and provides great customer service.
I left it late to order a bike for my son’s birthday, the bike arrived in time but was unfortunately damaged by courier. Kev from discounted bikes managed to get the damaged one collected and provide a replacement within two days so I still had a bike for his birthday.
Would highly recommend!
24 aprile 2024
Non scritta su invito
Well firstly I was missed led by…
Well firstly I was missed led by delivery dates 2,3 days then it went up to 3,to 5days then I was told it will arrive early this week, it came Saturday just gone so tell me how confusing this is.
15 aprile 2024
Risposta di Discounted Bikes - Shropshire
Hi Ian,
Sadly, we expected this, not because the service or product was poor, but because you came across as determined to find a problem.
Firstly, the bike was delivered within the timeframes we advised, which were updated after Evri collected the bike a couple of days late. We under promised and overdelivered, with the bike being delivered early.
Secondly, when you contacted us on multiple occasions whilst the bike was in transit, via email and voicemails, we kept you updated with super-quick response, and even agreed to a full refund twice upon return of the bike. You didnt accept this offer.
After our continous updates to you, the bike was delivered early. You then reached out again to warn us that you would notify us of damage, before the box was even opened.
It's clear your looking to cause trouble, or get compensation for a problem which didn't occur. We won't entertain such behaviour and will be happy to leave this fake review for all to see. We have taken great pride in serving around 1000 customers, and building up great reviews. We wont let this one stop us on our mission to helping people stay active with a discounted bike.
Discount Bikes (DB) deserved 5 stars…
Discount Bikes (DB) deserved 5 stars all day for their Customer service alone, which is 10 stars.
We bought a bike for my boy realised in the 6weeks since we had him measured he had grown and a 20" was now too small. DB very helpful and accommodating. Agreed to allow return and sent out a 24inch bike.
Through no fault of theirs, the bike had a fault from the manufacturer. Long story short could not rectify that with local bike shops. So DB kindly arranged collection return and refund.
They were also very quick to respond to all correspondence.
Could have been very different and awkward with another vendor.
Great service.
31 marzo 2024
First Class
Really impressed with the bike and the service. Bike was a competitive price, with free postage and arrived super fast. Great service.
19 marzo 2024
Friendly local bike shop
Friendly dedicated local business, went that extra mile to keep the customer happy.
19 marzo 2024
Really quick service & Delivery
Great buying experience and fulfilment. Highly recommend this local business.
29 febbraio 2024
Super fast delivery and Well ahead of…
Super fast delivery and Well ahead of schedule! I have one very happy boy at home. Thanks
29 febbraio 2024
Ensuring customer satisfaction when thing’s don’t go to plan
There was a foul up by the courier but Kevin’s response in making it right was first class and left me more impressed than if nothing had gone wrong at all. I’m a very happy customer and will gladly buy again.
18 febbraio 2024
Great bike for a bargain price
Great bike for a bargain price! Bike arrived quickly. Will definitely use again, thank you!
17 febbraio 2024
Dispatched super quick same with…
Dispatched super quick same with delivery it was quick delivery they kept me updated throughout the whole thing too. Haven’t opened the bike yet as it’s for my son’s birthday so can’t comment on that but I’m sure it’s great too.
7 febbraio 2024
Fantastic experience from start to…
Fantastic experience from start to finish. Would highly recommend
16 febbraio 2024
Non scritta su invito
Great customer service
Their customer service is very quick and efficient. They communicated effectively with me when I needed it.
6 febbraio 2024
Great price on a quality kids Cuda bike…
Great price on a quality kids Cuda bike and arrived super quick.
29 gennaio 2024
Wonderful service
Wonderful service. Was able to send the bike quickly and securely. Arrived in perfect condition. I will be using this company to purchase all my family’s bikes in the future!
29 gennaio 2024
Great experience
Really good price, fast delivery, good comms and the bike was easy to put together.
8 febbraio 2024
Non scritta su invito
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