discountdecor.co.za Recensioni 

161
TrustScore 3.5 su 5

3,4

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Valutata 1 stelle su 5

The address listed belongs to someone else. No answer from customer service as to where their showroom is. I wouldn't trust my money with a business being this dodgy

Valutata 5 stelle su 5

Pleasing and satisfying experience given by a sales Lady called Thandazo, super friendly and very much detailed orientated lady.. bought a couch at this wonderful store and my experience was totally b... Leggi di più

Valutata 2 stelle su 5

My experience with your WhatsApp representative was not smooth, they took longer times to reply, sometimes they didn’t even respond. They were not clear on the procedures of what I need to do. Th... Leggi di più

Valutata 5 stelle su 5

Thandazo was very friendly and professional, Very patient sales lady she even took product pictures for me and checked for me in the store room for availability of colors.Also helped me with delivery... Leggi di più


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,4

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(161)

0 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Online purchase

I made a purchase online and it was hussle free. I then got an email from Discount Decor regarding banking details and ref number. I then paid and called ur offices. Spoke to a lovely lady called Palesa. She was very helpful and asked me if I'm going to collect and if I need them assembled or not. She called me again after a week to let me know that all is well the chairs are waiting for me. Ohh wow I was blown away of her service really.

Keep up the good job Palesa.

2 dicembre 2021
Valutata 1 stelle su 5

I ordered an item and it should have…

I ordered an item and it should have been delivered on Monday. I didn’t get a phone call, and so I called asking where my item is and I was told that it was out of stock and would only come on the 10th to the 13th. I think the website should have been updated to say that it’s sold out, I also should have been kept in the loop in time. I called a few times for news on the delivery of another item and everytime I call, I’m told that the sales person is not at the desk but would return my call. That never happened. I ended up calling and telling them I will not hang up until l get the sales person assigned to me. I do understand that Black Friday sales might have created a mad show but effective communication goes a long way especially when the client is trying to be understanding.

1 dicembre 2021
Valutata 2 stelle su 5

Damaged table

Everything was perfect until we unwrapped the table at home, it has multiple scratches that are deep on the table top. I don't have time to return it, very disappointed after, receiving good customer service from Palesa in arranging the collection. I can't recommend this to anyone because I feel cheated.

4 novembre 2021
Valutata 1 stelle su 5

I have placed an ordered last week…

I have placed an ordered last week Thursdays had to call for update on Thursdays and they said they gonna call me for updates on Friday since they said they have ordered the box mattress even now I don't what my order stands no one is calling and my order status has since been in processing

2 novembre 2021
Valutata 2 stelle su 5

The desk was delivered with a broken…

The desk was delivered with a broken handle. Nathi, the delivery person promised to return on Sunday morning with a new handle but did not pitch.

i also reported the issue to Glen at his email address but did not receive a response.

please urgently advise if you will be replacing the desk.

many thanks
Shereen

2 novembre 2021
Valutata 3 stelle su 5

Pay for delivery and have them assemble…

Pay for delivery and have them assemble the items that need to. relatively cheap price and acceptable quality BUT assembling pieces that were not measured and cut properly was hell. The holes were marked at wrong places which resulted in the need to go to the hardware store for tools.

30 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellence service

What excellence service from Africa.
Order was placed at 10h45 today and delivered at 13h50. James was very helpful and very friendly.
Discount Decor, thank you for the great service!

20 ottobre 2021
Non scritta su invito

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