Directpick Ltd Recensioni 

263
•
TrustScore 2.5 su 5

2,7

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Disappointed. Does not include mains charger. Fortunately uses USB. Saw nothing on listing stating "No mainscharger included". Enentually found statement on end of box - "Not included - all 5V min. 1A... Leggi di più

Valutata 1 stelle su 5

Awful experience, I wouldnt bother using. After i ordered i recieved an email telling me i would get a dispatched email snd tracning info, should be delivered within 4-6 days. Nothing. No email no... Leggi di più

Valutata 5 stelle su 5

Small clear storage boxes with clip lid and handle. I purchased 8 boxes and did not realise they were slightly smaller than I wanted but it hey have come in handy and useful. Ordered and informed when... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

My purchase was packed and dispatched quickly. However the Royal Mail delivered my item to the incorrect address. I emailed direct pick who to this day have not responded. Absorbant customer servic... Leggi di più

Dettagli dell'azienda

  1. Negozio di bricolage

Scritti dall'azienda

Home and Garden at Directpick Shop for everything you need for your home, garden and beyond at upto 50% off the retail price.


Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

263 recensioni

5 stelle
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2,7

Tutte le recensioni

(263)

7 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Con artists

I paid for postage as I didn't know what one to pick as I had a few options so obviously I picked the cheapest, the company then came back and wanted more money for postage. If this is the case the company is needing to sort their website out. I paid more money for something I could of got cheaper elsewhere. I am disappointed with my experience and I certainly will never shop with this company again, I'd advise anyone before sending money get them to send you an invoice with the total and don't get ripped off like what I did.

17 dicembre 2023
Logo di Directpick Ltd

Risposta di Directpick Ltd

We understand your frustration with the unexpected increase in postage costs. Shipping fees are often based on the length/dimensions and weight of the product being shipped, which can sometimes result in varying costs. It might be helpful to consider the dimensions of the items next time to ensure a more accurate shipping estimate before making a purchase.

Valutata 5 stelle su 5

Exceptional Customer service.

I recently ordered 2 Christmas gift packs from Direct Pick and on receipt one of the packs was damaged with broken glass spread across the contents. The packaging was obviously not sufficient to prevent damage going through the Royal mail sorting system safely. On contacting the company by email a helpful employee called Jassi contacted me offering both an apology and a replacement package. The parcel arrived within 48hours in perfect condition. Great customer service above and beyond that expected. I will certainly be using this company again.

12 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I’m very satisfied with the product…

I’m very satisfied with the product that I bought, but it took at least 2 weeks to arrive, and there was a lot of unpaid postage unpaid.i wouldn’t choose this company again.

25 novembre 2023
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Risposta di Directpick Ltd

"Thank you for your feedback. We're pleased to hear that you're satisfied with the product you received. Regarding the postage, we want to assure you that the correct postage was indeed paid for your shipment. We apologize for any confusion or inconvenience this might have caused. If you have any further questions or concerns, please don't hesitate to reach out to us. We value your experience and feedback."

Valutata 1 stelle su 5

Sent me 3 damaged items in which I…

Sent me 3 damaged items in which I provided photos evidence for, was promised a refund on a specific day then when it did not happen their response was ‘we have doubt’ I ordered 9 of these products absolutely shambles of a company

1 dicembre 2023
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Risposta di Directpick Ltd

Money have been refunded today.thanks

Valutata 5 stelle su 5

Great product

Good website and fairly easy to navigate, had the best value price for the Pot-mate bases, at the time. Delivery was within dates stated. The product themselves are just what I wanted they're stable and stylish (if you can call them that). Thanks

25 novembre 2023
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Risposta di Directpick Ltd

thanks

Valutata 3 stelle su 5

The first 3m of the roll was damaged in…

The first 3m of the roll was damaged in that, probably during transportation something had jagged into the roll. The quality of the bubble plastic wasn't the best in that it felt thinner than other makes I have bought.

25 novembre 2023
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Risposta di Directpick Ltd

thanks

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