Waiting six weeks for my item. Customer service can't seem to locate where it is. I've contacted them three times. Same rubbish response each time. My item has been in transit for two weeks. Obvio... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I highly recommend this Bluetooth headset, a brilliant piece of kit, very clear sound and extremely comfortable.
Need a KIA car part desperately and dealerships were charging an arm and a leg to replace and fit it. Found the part I needed here for a FRACTION of the price and got it fitted myself. Saved hundreds... Leggi di più
As some may be aware , I have done two reviews on Direct Nine. The first was about the lack of " help and transparency " were gaming pc package was coming from and having to deal with fedex on my own... Leggi di più
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
their customer service was excellent…
their customer service was excellent when dealing with my issue.
Brilliant service
I did not receive any laptop ,you sent…
I did not receive any laptop ,you sent me a bloody mouse pad!! I won't be buying at your shop again

Risposta di DirectNine Ireland
Bathroom Accessories
Beautiful product- very slight delay in shipping but I was kept informed by the Customer Service team.
Was interested in elevating the risk of…
Was interested in elevating the risk of exposure to EMF with my modem. Therefore ordered the EMF Router cover for this. Did a bit of research and came across DirectNine. It seems to work in blocking the signal from the modem when fully encased in the cover.
Super product and service
Super product and service. Will buy again.
I ordered on May 17th on an Irish site…
I ordered on May 17th on an Irish site where the address in Dublin is given at the bottom of the page. I was convinced that I would receive the ordered speakers in a few days. After a week I started calling and they say ,out of stock. I called again on May 26th, a woman probably from India answered who was very rude and hung up the phone when I ask for business location . I called again and they promised to check it and call me back within 24 hours, no one called back. On May 28th I got a tracking number after many requests and it turned out that they are from the USA and will be there on June 9th. There will probably be a customs fee. I don't need the speakers from them anymore because I had to buy them locally, I was pressed for time. Terrible experience

Risposta di DirectNine Ireland
Great little camera
Great little camera!
A lot of fun with taking pictures and recording videos.
My daughter was very delighted when she got the camera for her birthday…
The cable arrived on time and was…
The cable arrived on time and was exactly as described.
great!
i was skeptical at first because of the eother reviews, but everything was fine. package arrived exactly as it should in perfect shape. very happy :)
Prompt service and great communication…
Prompt service and great communication through out the process.
Fast and efficient transport and…
Fast and efficient transport and everything was spot on
Availability of the product
Availability of the product. But unfortunately the price has escalated since a previous purchase earlier in the month.
Purchase was done in derectnine.ie
Purchase was done in derectnine.ie
Because of this I expected local delivery and electrical device to be complied to the Irish market.
However this is totaly US based shop and this was the reason why my item was internationally shipped with US power supply unit (110v , US power outlet).
This information is totally absent on the site , they are trying to fool customers.
As a result my parcel was subject to Custom Taxes. There were multiple support calls and emails before they covered taxes and delivery actually happened.
At this point I realised that I can't use my item because of wrong power outlet. Again , multiple emails and they gave me some discount to cover purchase of correct power unit.
In total I spent about 2 weeks for conversation with support.
I am rather happy by item I purchase, hovewer shop behaviour is unappropriet. If I knew this before I would consider different shop.
Efficient and easy website ,delivered …
Efficient and easy website ,delivered on time
Great service and delivery on time
Great service and delivery on time
As soon as I paid the import tax the…
As soon as I paid the import tax the duplicator was in the residence the same day. Top marks to all , I am the proud owner of a Blu-ray duplication service.
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