Direction Law Recensioni 

1053
TrustScore 3.5 su 5

3,5

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Used for a shared ownership purchase and then a sale a few years back, along with an accompanying house purchase and was reasonably satisfied then. However, my next use, this last year, has been pre... Leggi di più

Valutata 1 stelle su 5

Purchased a house 4 years ago & Direction Law were recommended as solicitors.. 4 years on & regret this as for the last 3 months I am in no mans land with my mortgage.. Someone forgot to register my... Leggi di più

Valutata 5 stelle su 5

Direction Law were superb, we were first time buyers and they explained each step along the way which really settled our nerves. They do most of the work behind the scenes and email to let you know wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

THANK YOU! I am very grateful to everyone who has helped me through each stage. From someone who needed so much support and further explanation the past few weeks I am so appreciative that everyone... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Studio legale
  2. Notaio
  3. Avvocato specializzato in pianificazione immobiliare
  4. Avvocato
  5. Servizi legali
  6. Avvocato immobiliarista

Scritti dall'azienda

Direction Law is a firm proudly built on relationships. With staff of around 180, offices in London, South East, South West & the Midlands and 45 years of experience, we are one of the most established and largest specialist affordable housing solicitors in the country. In 2020 and 2021 we were awarded Highly Commended in the First Time Buyer Reader’s Awards in the Best Law Firm for Conveyancing category. We are a friendly, professional firm and we pride ourselves on communicating with our clients, clearly and concisely. While other firms may have conveyancers who deal with a variety of affordable housing cases, we have taken it one stage further and have individual dedicated teams specialising in either new build shared ownership, resale sales and purchases, or new build/Help to Buy respectively: thus, ensuring greater expertise. Our goal is to progress cases to exchange and completion as swiftly as possible, resulting in a satisfied client who has achieved their dream of home ownership with the minimum of fuss. For further information visit www.directionlaw.co.uk or for an instant quotation call 0800 158 82 81.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(1053)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpfull and quick responses

Direction Law answered all of our questions and made the entire process smooth, quick and easy. Thank you Rebecca and Oliver🙂

27 aprile 2023
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Risposta di Direction Law

Dear Milena,
Thank you very much for taking the time to leave us a review. We are very pleased to hear that we were able to provide you with a smooth, quick and easy process and I'm sure Rebecca and Oliver will be delighted with your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Fast and reliable service

The service was fast and reliable

1 maggio 2023
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Risposta di Direction Law

Dear Samson,
Thanks for your review. We're pleased that we provided a fast and reliable service.
Kind regards,
Direction Law

Valutata 4 stelle su 5

Good experience overall

Good experience overall. Helpful staff and quick responses when I needed them. Answered all my questions in a good manner and timely. I would say more explanations for the newbies.

25 aprile 2023
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Risposta di Direction Law

Dear Juliette,
Thank you very much for your review. We are pleased to hear that we provided you with a helpful and quick service and that we were able to answer your questions in a timely manner.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Direction Law were very supportive and…

Direction Law were very supportive and transparent throughout and I am happy to recommend them

27 aprile 2023
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Risposta di Direction Law

Dear Sowah,
Thank you for your review. We are pleased to hear that we provided you with a supportive and transparent service.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Jade Reed

My Solicitor was very professional and quick with response

27 aprile 2023
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Risposta di Direction Law

Dear Ms Patel,
Thank you for your review. We're very pleased we provided you with a professional service and quick responses to your queries. I'm sure Jade will be delighted to read your comments.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Very easy to communicate with…

Very easy to communicate with all the solicitors and and a very efficient service was given. I’m very pleased with my experience. Rebecca Martin was very knowledgable and the whole process from viewing to completion was over in 9 weeks! They offered a fair price and I was kept in the loop during every stage of the process. I would recommend DL to anyone looking to purchase a property in the future, especially if it is shared ownership. Thank you for making my first ever experience of buying a property a straightforward and trouble free one!
Rana

27 aprile 2023
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Risposta di Direction Law

Dear Rana,
Thank you very much for taking the time to leave us a review. We are very pleased that we provided you with an efficient service and that the process was made straightforward and trouble free. I'm sure Rebecca will be delighted with your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Valutata 4 stelle su 5

PROFESSIONAL AND EFFICIENT

Good professional service with a couple of minor hiccups in communication that was resolved quite quickly. I do feel that we had to push a little to get things done in the given time frame of our house purchase however overall a good service.

27 aprile 2023
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Risposta di Direction Law

Dear Neil,
Thank you very much for taking the time to leave us a review. Although there were some minor hiccups in communication, we are pleased that ultimately we provided you with a professional and efficient service.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Great

Great. Fast and efficient.

25 aprile 2023
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Risposta di Direction Law

Dear Zubair,
Thanks for your review. We are pleased that we provided you with a fast and efficient service.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Shared Ownership experts

From the start of being recommended Direction Law to deal with my purchase I have nothing but praise for making the process easy to understand. I was kept up to date with all the searches undertaken and any queries/questions were actioned. Thank you for your help!

25 aprile 2023
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Risposta di Direction Law

Dear David,
Thank you very much for taking the time to leave us a review. We are very glad to hear that we were able to assist you with any queries that you had and made the process easy to understand. We wish you all the best.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Readily available and quick reponse to…

Readily available and quick reponse to questions. Easy to access information and better informed from the quote through when compared to quotes from other firms. Would recommend for their services. Amy Reeve was super and a credit to the firm.

24 aprile 2023
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Risposta di Direction Law

Dear Colin,
Thank you very much for your review. We are very pleased to hear that we were readily available with quick responses and I'm sure Amy will be happy to read your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Company is responsive and supportive

Company is responsive and supportive. They answer your questions quickly and give advice when required. As a first time buyer, I naturally had a lot of questions and concerns. Nothing was too much for Direction Law, they answered any questions I had rapidly and kindly.

27 aprile 2023
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Risposta di Direction Law

Dear Luke,
Thank you very much for taking the time to leave us a review. We are very happy to hear that we provided you with a responsive and supportive service and that we were able to answer your questions quickly and kindly.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Fabulous work

I had very smooth process in buying my first home because direction law team did a fantastic job. Great expeience with them.

27 aprile 2023
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Risposta di Direction Law

Dear Indu,
Thank you for leaving us a review. We are delighted to hear that we did a fantastic job and that the process was smooth.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Great service

Great service! So helpful and looked after me! Thank you again.

27 aprile 2023
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Risposta di Direction Law

Dear Jasmeet,
Thank you for your review. We are very pleased that we provided you with a great service.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Smooth experience from start to finish

Smooth experience from start to finish, very efficient service with clear charges so you know what to expect. Special thanks to Emily who deserves a pay rise- she handled our purchase so well and in timely manner, very responsive to our emails and questions, a true gem of this company.

27 aprile 2023
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Risposta di Direction Law

Dear Karolina,
Thank you very much for taking the time to leave us a review. We are very pleased that Emily provided you with a smooth and efficient service. We wish you all the best with your new home.
Kind regards,
Direction Law

Valutata 1 stelle su 5

I paid almost £2,000 for the services…

I paid almost £2,000 for the services from Direction Law. Was it worth it? No, it was not! It felt like I was the one doing most of the work. Chasing down the sellers solicitor for information about outstanding enquiries. Only ever really receiving updates from my solicitor after I complained about the standard of service. Would I recommend? It's a definite no from me! Just look at the reviews on here and this should tell you all you need to know!

18 aprile 2023
Non scritta su invito
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Risposta di Direction Law

Dear Kirsty,
We're sorry to hear you feel you have received an unsatisfactory service. We are committed to providing a high-quality legal service to all our clients and we will use your review constructively.
Kind regards,

Valutata 5 stelle su 5

Brilliant service

Brilliant service , quick clear and totally in the ball and very easy to contact

24 aprile 2023
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Risposta di Direction Law

Dear Vikki,
Thank you very much for leaving us a review. We are very happy that we provided you with a brilliant service. All the best.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Great First Time Buyer experience

I'm a First Time Buyer through the Shared Ownership Scheme and Direction Law was my solicitor throughout this process.  My experience was fantastic. Both Stephen and Jade were extremely professional, knowledgeable and helpful  made the process run smoothly, answered all my questions promptly via email, phone and DL portal and communicated well with both Clarion Housing & Censeo Mortgage Broker. The system used to submit documents through Thirdfort was easy and straightforward.
Everything went like a well oiled machine with less than 2 months from the first viewing to the day of completion.  Thank you for making this important step so easy for me.

10 marzo 2023
Non scritta su invito
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Risposta di Direction Law

Dear A B,
Thank you very much for taking the time to leave us a review. We are delighted to hear that both Stephen and Jade provided you with a professional, knowledgeable and helpful service and I'm sure they will be happy to read your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Valutata 4 stelle su 5

Fair service and a fair price

Fair service and a fair price. Direction Law was recommended to me by the housing association I was buying from and seeing as they dealt with other home buyers on the site I opted to save time and go with a firm which was likely familiar with the HA. The quote was fair compared to at least a few others I had sought, so was happy to try it. They did on a few occasions try and push the fee insurance on me which I didn't take, and saved £60. Otherwise service with the case officer was fine, compliance could be improved and seemed a bit vague at times, and there seem to be a lot of people involved for different parts of the process, which can be confusing. Otherwise service was fair, prompt, and mostly efficient. Not too much stress on my part. Everything was completed on time.

28 marzo 2023
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Risposta di Direction Law

Dear Elliot,
Thank you very much for taking the time to leave us a review. We are pleased that we provided you with a fair, prompt and mostly efficient service. Thank you for your comments, we will use these constructively. All the best.
Kind regards,
Direction Law

Valutata 5 stelle su 5

Amina has been really helpful

The process was really smooth and Amina has been really helpful and always gave prompt responses when I had any queries. Overall very good experience!

14 aprile 2023
Non scritta su invito
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Risposta di Direction Law

Thank you very much for taking the time to leave us a review. We are delighted to hear that Amina provided you with prompt responses and a smooth and helpful service and I'm sure she will be very happy to read your comments. We wish you all the best with your new home.
Kind regards,
Direction Law

Valutata 2 stelle su 5

The customers are charged under every…

The customers are charged under every pretext possible.
Direction law just needs an excuse and it is ready with a fancy heading under which it is ready to apply another charge...
Though this was brought to the notice of Direction law,their explaination was that these (unjust) headings are justified.no human touch whatsoever.
are those concerned at DL listening?

29 marzo 2023
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Risposta di Direction Law

Dear Julieta,
Thank you for leaving us a review. We are sorry to hear that you feel you've had an unsatisfactory experience with us. Your quotation, which you signed and accepted, accounts for any fees included within our terms of business that are payable upon completion. We wish you all the best with your new home.
Kind regards,
Direction Law

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