I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was muc... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a technical issue and the owner Matthew returned my call and found an immediate solution! Amazing old fashioned and honest service without any headache. Matthew and his team shipped my orde... Leggi di più
I want to thank you for your quick response and shipping. Received my Booster pressure pump in 2days. Awesome service. Other suppliers required several weeks delivery even if it was in stock. I hig... Leggi di più
I ordered the exact part number that is listed in the Lopi Deerfield manual which apparently is the same as the Lopi AGP; however, the mounting brackets are apparently different and so I had to use... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Informazioni di contatto
Manchaug Mills, 9 Main Street #4A, 01590, Sutton, Stati Uniti
- sales@direct-brand.com
- direct-brand.com
Le persone hanno visualizzato anche
Risposta di Direct Brand
Thank you for your kind review Richard.
Please let us know if there is anything else we can help you with.
Charg for a next day delivery and…
Charg for a next day delivery and arrive seven days after. Request for refund no answer.
30 agosto 2023
Risposta di Direct Brand
Please can you contact sales@direct-brand.com with your order number.
We would like to resolve this for you.
Risposta di Direct Brand
Thank you for your kind review Monika.
Please let us know if there is anything else we can help you with.
You sent the wrong part or had the…
You sent the wrong part or had the wrong picture on your website,
29 agosto 2023
Risposta di Direct Brand
Thank you for your review. Did you contact us directly to resolve the issue?
If not then please let us know the details by sending your order number to sales@direct-brand.com
Unfortunately we are only human at the end of the day, and sometimes mistakes are made.
We would be happy to resolve this issue but you will need to let us know about it directly.
Totally crummy experience!
It was impossible to contact anyone by phone... none of the options either picked up or returned my messages. Therefore my husband was unable to determine if the fan we ordered would fit the way he thought it would. We purchased it based on the limited information on the website. AFTER we returned it, I received an email letting me know that that fan would not work in an Enviro stove. Iwas told I could return it, but I would be out the cost of shipping. I was given no return instructions or return label, so I simply sent it to the return address on the box. As of yet I have not heard that you've received it. That was a crummy experience costing me time, frustration, and forty dollars!
1 agosto 2023
Risposta di Direct Brand
Please can you contact us at sales@direct-brand.com with the order number.
We would like to make sure this issue has been resolved for you.
Great price and fast shipping.
3 luglio 2023
Direct brand had the part I needed at a…
Direct brand had the part I needed at a great price. I did have to purchase the part locally because I needed it right away and shipping took a longer than anticipated, so I will keep this for a spare.
30 maggio 2023
As described and on time
31 maggio 2023
Great price & quality!
Needed replacement pilot assemblies for my Southbend Oven. Price, shipping speed and quality of parts were great. Would definitely recommend!
31 maggio 2023
Non scritta su invito
Purchased condenser fan motor great…
Purchased condenser fan motor great price super fast shipping
9 maggio 2023
Non scritta su invito
My order came much faster than I had…
My order came much faster than I had expected and was packed with care. If something else breaks I will definitely order through here again.
28 marzo 2023
Easy ordering prices are great and…
Easy ordering prices are great and product came in two days!
29 marzo 2023
Quick service and was the correct part.
1 marzo 2023
awesome
awesome. we had a bad motor and they took care of it lightning fast. can’t say enough good about this company. will buy again and recommend
27 marzo 2023
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