Dinnerly AU Recensioni 

1341
TrustScore 3.5 su 5

3,5

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love that Dinnerly takes the stress out of meal planning and grocery shopping. For a neurodivergent person like myself, I find it much easier than going to the grocery store to buy dinner ingredient... Leggi di più

Valutata 1 stelle su 5

Last week (25 Aug) two of three meals spoiled meat in the fridge within 3 days (second time in a month, last time got sick and vet bill $300 for one piece given to my doggy). No response for 1 we... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Need to be a greater variety of meals, too many are based around noodles or pasta. Previously ( before add ons etc) more options were available ( even cakes etc). Serving sizes for 2 people are ina... Leggi di più

Dettagli dell'azienda

  1. Cibo, bevande e tabacco

Scritti dall'azienda

Dinnerly is Australia's affordable meal kit. With 50+ fam-friendly recipes to choose from every week that are ready in 30 minutes or less, we've got your whole crew covered.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(1341)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Take the stress out of meals.

We are very happy with choices and freshness of all the food delivered so far. App easy to navigate. Makes meal prep enjoyable having everything except the cooking all done for you.

28 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Dinner time made easy

I love not having to think about 'what's for dinner'. Recipes are very easy to follow and change weekly so you never get bored. Also the I find it very affordable and meal sizes are very generous.

16 agosto 2023
Non scritta su invito
Valutata 4 stelle su 5

You get what you pay for in terms of quality

The Dinnerly recipes are basically the generic version of Marley Spoon, so you really can’t expect as good a quality, however, having said that, the recipes are quite good, with a good variety and give you plenty of choice, although there could be more vegetables added to them.
Not having recipe cards on hand might be better for the environment waste wise, however, if you don’t have your phone available at the time of preparing the recipe, it does makes it hard.

12 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

failure to deliver on their promise…

We got promised 5000 woolworths points per person we referred to dinnerly, we referred 3 people and still havent go the points. followed up many times

1 giugno 2023
Non scritta su invito
Logo di Dinnerly AU

Risposta di Dinnerly AU

Hi Regan, thanks for your comment. We are sorry for the poor experience. Please feel free to provide your comments to our customer care team at hi@dinnerly.com.au, or through our live channels, either via chat (available in the bottom right corner of your screen at dinnerly.com.au), or via phone (02 9056 7570). All the best.

Valutata 5 stelle su 5

Love the ease of the app

Love the ease of the app. Ordering and following the recipe. Really enjoy the meals and flavours. Simple flavoursome meals that we look forward to. Some meals have smaller portions however for the price and convenience I am happy to add extra veg or wraps on occasion.

3 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Very Pleased

Produce is very fresh. Great budget choices and so glad that they deliver to my regional area. The recipes can be a little complicated sometimes, but all in the name of flavour. Very pleased.

26 luglio 2023
Non scritta su invito
Valutata 4 stelle su 5

Love the variety of meal options

Love the variety of meal options. Quick and tasty.
My only issue is the quality of some of the fresh vegetables eg: carrots, shallots, zucchini and cucumbers....these tend to go limp, lifeless and on the turn within 2 days. No particular dates, seems to be regular orders.

12 giugno 2023
Non scritta su invito
Valutata 4 stelle su 5

Great food, easy prep BUT delivery needs work.

Love the varied meal choices, the easy prep, wonderful flavours and the optional choices with some meal choices BUT the delivery service (in my area at least) needs some work. Why is it so hard for a driver to follow simple instructions, clearly printed on EVERY ORDER? Some weeks - perfect - other times completely ignored! 🤷🏻‍♀️ Pity - it spoils an otherwise 5 🌟 experience!

4 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Quick and easy

I find I’m cooking a bigger variety of food than I use to.
The recipes are quick and easy
They taste great as well
Highly recommend

10 luglio 2023
Non scritta su invito
Valutata 2 stelle su 5

Chicken supplied went bad 4 days before…

Chicken supplied went bad 4 days before use by date

7 luglio 2023
Non scritta su invito
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Risposta di Dinnerly AU

Hi Chris, thanks for your feedback. We're sorry to see that your chicken was spoiled before the use by date. So that we can look further into this, please feel free to reach our team via chat, phone on 02 9056 7570 or email at hi@dinnerly.com.au (mailto:hi@dinnerly.com.au) and they will be happy to assist you. 
All the best,
The Dinnerly Team

Valutata 1 stelle su 5

Incorrect ingredient - spoiled dish - no consideration

One ingredient was incorrectly provided and completely wrong - and spoiled the dish as it was then incomplete. I was given a $4 credit for the incorrectly provided ingredient with no consideration that our dinner was not enjoyable and not as paid for. I don't find thid acceptable. We should have been credited for the full dish.

4 luglio 2023
Non scritta su invito
Logo di Dinnerly AU

Risposta di Dinnerly AU

Hello Roger, thank you so much for your contact. I'm so sorry to hear that our service did not live up to your expectations. We have great expectations for ourselves, thus it makes us quite sad to learn that in this case, those expectations were not reached. If you do not have done so, please reach out to us, via email at contact@dinnerly.com.au, over the phone or chat function on our website and our customer care team will be glad to assist you with this. All the best!

Valutata 4 stelle su 5

Great Menu Choices, Poor Quality Produce

I like the range of menu choices each week. Including the choices for "thrifty feeds" and "feed-a-crowd". These options make it easy to upside my box or make it slightly cheaper without altering my plan.
However, I am finding that the quality of the fresh produce isn't great. My box was delivered Friday, and by Sunday night my green veggies, celery and spring onion had already wilted. When I order 4 meals, I expect to get to that amount of nights and still have the same quality.

30 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Pleasantly surprised how good Dinnerly is

We are quite fussy so wasn’t sure if this would be for us but we have enjoyed our first week. Portions are more than enough and the food is fresh and good quality. We have added a few extras here and there like a bit of ginger and chilli with the curry dishes. But nothing really was missing just our personal taste. There have been some really outstanding dishes and we’ve picked up some really great ideas and things we’ve never thought of doing. Will be getting more boxes.

29 giugno 2023
Non scritta su invito

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