Diastudios Recensioni 

65
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Getting advice to get the perfectly made boots was the best thing for me. I got the custom made boots and I’m so in love with them. They fit amazingly and are SO comfy, the first time I wore them, I w... Leggi di più

Valutata 5 stelle su 5

The best cowboy boots, just bought my second pair I have both custom calf & spacious fit and they are amazing perfect for the wide calf girlies, so helpfully will answer any and all questions on calf... Leggi di più

Valutata 5 stelle su 5

This was the BEST experience I have had when ordering something online! Super kind and helpful right off the bat and I received them SUPER FAST, like 7 business days and I live in Milwaukee Wisconsin!... Leggi di più

Valutata 2 stelle su 5

ordered their boots and the soles completely fell apart within just 3 months of wearing. also the faux leather was already damaged after a few times of wearing. super sad because they are very pretty.... Leggi di più


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

65 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(65)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Beautiful detail

I ordered two pairs of boots and both were really detailed and beautiful. Wore them to a festival and were probably like 8/10 on the comfy scale (which for boots is pretty good)

4 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

I’ve ordered from Dia studios twice

I’ve ordered from Dia studios twice and both pairs of boots have been beautifully made, the detail on them is amazing. I’m forever being complimented on them when I’m wearing them, would 100% recommend to them to everyone

4 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing 🤩

I’ve bought 2 pairs of boots from Dia Studios now and both pairs have been amazing!! I have chunky calf’s and being able to find a company that offers custom sizing is fantastic. The boots are amazing quality and arrive promptly. Would highly recommend! 😍

4 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

The most amazing boots

The most amazing boots. True comfort, style whilst being fully inclusive. It’s everything you dream of in a cowboy boot! Since my first pair in August 2024, I’ve now bought 8 pairs (and counting!) for every occasion!

10 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I've got two pairs of boots now and I cant stop!

I've got two pairs of boots now and they are absolutely perfect! The team take their time to make sure the order is perfect before making it. I was asked loads of great questions about my first pair of boots to make sure my second set was perfect. I won't buy from any other brand now because I know they will fit me beautifully.

3 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I actually now have 3 pairs of DIA boots…

I actually now have 3 pairs of boots from DIA studios. Every time I wear them, I get compliments - especially the dark sparkly "Britney Boots"!

I really love Western boots, they are my absolute jam so when I found this brand with their unique boots it seemed too good to be true. I really felt the downside would be they pinched or needed serious breaking in... Nope. The only boots I've ever had that never needed breaking in. And it's 100% the brand because each of my 3 pairs are different styles and they're all like it. I even spent 4 days in London and only took my sparkly boots and was absolutely fine with all the walking and standing.

I ordered some plain black ones months ago and they sent me the wrong size. I contacted them and they immediately issued a return postage label and then sent a refund when they received them back. So customer service wise as well, they're brilliant.

Cannot recommend enough.

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fabulous, definitely a repeat customer

I would definitely recommend Dia studios for its amazing boots. I only discovered them a few weeks ago and have already purchased 17 pairs of fabulous cowboy boots ( honestly) they’re so lush I kept going back for more, they’re high quality made, lovely and comfortable with beautiful designs some quite unique and WOW the Taylor’s are incredible am over the moon with my boots. The staff/owners are warm and friendly very helpful and will help you choose your perfect boots and give you all the information you need about each pair individually, they even offer a custom calf service which is fantastic. I’m thrilled and would like to say you won’t be disappointed.

3 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Love them!!

I’ve bought my pair in January and I absolutely love them! I always get compliments on them when I wear them out.

Will definitely be back for more!!

17 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Not impressed

Received boots which are too large for the size, and very poorly quality. They look and feel cheap. Also an eyelet is loose. Returns process is awful because have to email to arrange a return at own expense. So not at all impressed. 13188

14 marzo 2025
Non scritta su invito
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Risposta di Diastudios

Sorry to hear you were disappointed and appreciate your feedback. There was no mention of eyelets in the email just a simple request to return for sizing. We can see you emailed at night time on Friday 14th 19:46pm and you were replied to promptly the morning of the next working day (Monday at 10:26) which is the quickest we could possibly reply. We are a small business team of 3 and reply to all emails daily Monday-Friday. Returns cost £3.99 with Royal mail online click and drop tracked 48hrs service which was advised in the email. Outward shipping is always Free for UK customers but to return it is £3.99 as we are a small business not a huge fast fashion company. All returns information is available to view on our website, we just need an email with your order number and all returns information is sent over the next working day. Super sorry if you didn't like this experience, but thank you for your feedback

Valutata 5 stelle su 5

Thank you so much I love them! Boots that fit!

Writing a review because the reviews nearly put me off at the time of ordering. Glad I ordered anyway. Ordered custom fit boots THANK YOU SO SO MUCH!... I finally have gorgeous boots that fit. Honestly this is life changing for me. I love them so much and will be ordering many more. Thank you for being an amazing inclusive company.

7 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing Quality- 1year on…

Had Cowboy boots from DIA studios for over a year and have held up really well, gorgeous design with a sturdy material. No problems at all and will be buying more in the future

7 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great quality boots

Great quality boots, bought for my girlfriend who absolutely loves them.
Customer service was on point as I wasn’t sure what to get and the team helped me out with sizing!
Thank you
A+

7 gennaio 2025
Non scritta su invito
Valutata 3 stelle su 5

Custom boots - buyer beware

Ordered boots in a custom calf width. First the good things - the quality of the boots was very good, the leather was soft and comfortable, colour and stitching were all faultless.

However, my supposedly custom-sized boots were flapping about on my legs massively - far too much room between boots and leg, definitely not as shown on site pics of same boots.

Requested refund because I found boots too big on leg. Was told to send back photo of my original measurement so they could check whether I had done it properly, as they had made boots to what I had given them. Seems no refunds for custom items allowed - even if they don't actually look anything like what you saw on the site.

UPDATE: After further discussion and sharing photos of the fit, I was granted a refund but warned this was not usual practice. I was also sent two emails pleading with me to update this review.

I have given an additional two stars because I was granted a refund eventually. However, I found the tone of the emails sent to me unsympathetic and patronising. Being told initially that I needed to confirm the measurement - and send a photo of what I had measured, when they give clear instructions for thisnon their site - implied this was my fault for getting it wrong. This did not make me feel like a trusted customer. And then I was asked twice to rewrite this review, which (given I won't buy from them again) seems misguided.

Conclusion - boots are worth the money if you buy standard calf sizes. Make up your own mind whether you want to risk a custom order...

3 gennaio 2025
Non scritta su invito

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