ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much apprecia... Leggi di più
L'azienda ha risposto
I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and th... Leggi di più
L'azienda ha risposto
Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- Negozio di allarmi antifurto
- Servizi per le imprese
- Servizio di protezione antincendio
- Servizio di sicurezza
Informazioni su DFW Security®
Scritti dall'azienda
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Informazioni di contatto
2533 E Loop 820 N, 76118, Fort Worth, Stati Uniti
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,5
Eccellente
210 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The technicians
The technicians, Dustin and Chris, were both very polite, knowledgeable and professional.
3 novembre 2021
Non scritta su invito
Great experience
Great experience. The technician was professional and his knowledge of the equipment and service showed while he was demonstrating the system.
30 settembre 2021
Non scritta su invito
The tech
The tech, Michael, was professional, thorough, extremely competent, and repaired our problems.
Everyone I talk to at DFW Security are tops in customer service.
Thanks.
Paula Maroney
17 settembre 2021
Non scritta su invito
Full circle
Everyone has been so helpful and accommodating from the first phone call to the tech installing equipment. Michael Molina was super helpful and patient with us non-tech people
16 settembre 2021
Non scritta su invito
Scott was excellent
Scott was excellent. Walked me through the options. Efficient. Great job
3 settembre 2021
Non scritta su invito
Very Professional & Courteous
Juan was the installer that came to my home. He was fantastic. There were a few issues beyond his control that he was patient and understanding about.
Very professional. Very courteous.
I wish every installer and worker that came to my home were as awesome as Juan.
DFW Security gets great reviews, hopefully they stand up. So far so good though.
2 settembre 2021
Non scritta su invito
Great service
Great service! Answered all questions and fixed all issues quickly!
27 luglio 2021
Non scritta su invito
Larry did an amazing job!
We just moved and had DFW security at our old house for a couple years. We were so excited to find out they would service our new home about an hour away! Larry just came and installed at our new house and it was an amazing experience yet again! He was so kind and polite. He took the time to explain everything to me and went over all the options we could include. He was extremely knowledgeable and also very efficient on his install. Larry is so good at his job and with customers. Thank you Larry!!!
17 giugno 2021
Non scritta su invito
Technician Larry came out to activate…
Technician Larry came out to activate our alarm system. The gentleman was courteous, quick, and knowledgeable.
24 maggio 2021
Non scritta su invito
Josh the technician was extremely…
Josh the technician was extremely generous with a well done job. He was able to work on some issues that I have had for a long time. Very appreciated of his work!
7 maggio 2021
Non scritta su invito
Larry and David did an excellent job…
Larry and David did an excellent job installing my new security system. They acted very professional and made sure I knew how to operate the system before they left. I had ADT at my previous homes and the type of service I received from them was no where close to the service that dfwsecurity provided.
6 maggio 2021
Non scritta su invito
Larry is the best
Larry is the best! He is very experienced, polite and very easy to work with.
30 aprile 2021
Non scritta su invito
Larry was helpful
10 aprile 2021
Non scritta su invito
Best price in town
28 gennaio 2021
Quality Security
Our experience with the security element has been quite good. However, the Z wave components (specifically the thermostat) that go with it are terrible. It literally malfunctions 3 times daily and doesn't follow the set schedule for temperature control in the house at all. This is frustrating becasue they charge me monthly for something that does NOT work.
UPDATE: Customer service has been quite helpful with this issue. I have to say, I was impressed by that!
28 gennaio 2021
Risposta di DFW Security®
Hi Dustin, I'm sorry to hear about your thermostat. That would drive me crazy! Call us so we can get that fixed for you. We weren't aware you were having problems :-(
Do Not sign the 3 Year Contract. You will regret it
No. Do not sign up. You will be stuck Paying for a 3 year contract even if the system is causing problems and you are having issues. There is no way out, once they install the system. My heat has not worked in a year and a half since the installation. My Home warranty company has sent out two techs, and all DFW Security has to say is it must be something else.
26 gennaio 2021
Non scritta su invito
Risposta di DFW Security®
Mr. Cox, I’m sorry to hear about your heat, and can understand your frustration. If we had known you were having problems, we would have sent a technician long ago. We now have a technician scheduled to uninstall the thermostat as requested.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.