The Dessy Group Recensioni 

280
•
TrustScore 2.5 su 5

2,3

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Valutata 1 stelle su 5

I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for o... Leggi di più

Valutata 5 stelle su 5

Absolutely the best place to go to when looking for bridesmaid dresses & junior bridesmaid which aren't easy to find. A very knowledgeable staff very professional very caring went the extra mile to... Leggi di più

Valutata 1 stelle su 5

Dresses are gorgeous but I couldn’t get mine as I needed it for a wedding and it shipped to their international shipper shopex pretty quickly but after that my parcel was stuck there for 3 weeks no si... Leggi di più

Valutata 4 stelle su 5

I have very much enjoyed working with Dessy to purchase dresses & accessories. My only small suggestion would be to replace "we'll advise when it's in stock" with a notice of discontinuation - as thi... Leggi di più

Dettagli dell'azienda

  1. Servizio per matrimoni
  2. anche in
  3. Associazione o organizzazione

Informazioni fornite da varie fonti esterne

The Dessy Group, formerly known as A & M Rosenthal, was established in 1939. Originally designers of veils and attendants headpieces, The Dessy Group grew into a leading designer of bridesmaid dresses, social occasion dresses, flower girl dresses, men's formalwear and wedding accessories under the labels Dessy Collection, After Six, Alfred Sung, Lela Rose Bridesmaid, Social Bridesmaids, JY Jenny Yoo, Bella Bridesmaids and Studio Design Collection.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

280 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(280)

5 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I was asked for this opinion even …

I was asked for this opinion even though it's been 6 weeks since I placed my order and have not yet received yet. So thus far, my experience has been negative.

26 giugno 2017
Non scritta su invito
Logo di The Dessy Group

Risposta di The Dessy Group

Victoria,

I am sorry to hear you are displeased. We have looked up your order and it clearly states that this dress takes 8-9 weeks manufacturing time. Your dress did in fact ship early,and, is out for delivery with UPS now under tracking number 1ZA1A2670302206217.

You should have also received an email with this tracking information.

Best,
Cindy@dessy.com

Valutata 4 stelle su 5

The dress came sooner than expected

The dress came sooner than expected, definitely needs alterations which will add to the expense of the dress. Also, the color was a lot lighter than perceived in pictures. Overall, please with the packaging and quality of the dress.

26 giugno 2017
Non scritta su invito
Valutata 4 stelle su 5

Beautiful Dress

Product arrived early, but I paid extra for the extra length when it wasn't necessary and the associate advised I do. Beautiful dress.

23 giugno 2017
Non scritta su invito
Valutata 4 stelle su 5

Great swatches, decent experience

Took a little longer to ship than expected, and only half of the swatches came on a white backing board - having it on the backing makes it so much easier to tell what the color is actually going to be when it has multiple layers of it. That being said, they are great swatches, they were well packaged, and, once they shipped, they arrived quickly. I got numerous email updates on my order, which was appreciated as well.

23 giugno 2017
Non scritta su invito
Valutata 5 stelle su 5

AH-MAZING

It took a while to ship because I had a special order but I'm SO impressed by the dress! It fit absolutely amazingly and I fell instantly in love!

22 giugno 2017
Non scritta su invito
Valutata 5 stelle su 5

Very fast service

Very fast service, even though the products were coming from the USA (to the UK). Good communications so I knew exactly what was going on. Many thanks!

21 giugno 2017
Non scritta su invito
Valutata 2 stelle su 5

Poor Service.

I ordered 5 dresses from Dessy group. I gave Dessy group a 2 star rating simply because the dresses that I received were pretty. Unfortunately I do not feel the quality of the dresses are worth over $200 which is what I paid for each dress. Also, I had a very difficult time exchanging a dress that was too small for my bridesmaid. I was forced with the decision to order a new dress to insure my Bridesmaid will have a dress to wear and am now stuck with an extra dress because Dessy group failed to send me a return label and hung up on me when I called. I work in the beauty industry and am very dissatisfied with this costumer service experience. I will not be a returning customer.

21 giugno 2017
Non scritta su invito
Valutata 2 stelle su 5

The fit of the dress was horrible

The fit of the dress was horrible. It fit around the waste and the hips, but way too much fabric everywhere else. The sleeves were so huge that they were sagging down. So much fabric around the breast area that the dress made me look humongous.

21 giugno 2017
Non scritta su invito
Valutata 1 stelle su 5

Dress is a shapeless sack that doesn't …

Dress is a shapeless sack that doesn't look like the picture. The dress is not flowy like in the picture...the material is stiff....just another ugly waste of money bridesmaid dress!!! Also, the box was left in the pouring rain...thank god the dress was in plastic.

19 giugno 2017
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Excellent - love the ability to get samples along with bridesmaids dresses, groomsmen ties, and flower girl dresses all in one place that all match.

19 giugno 2017
Non scritta su invito
Valutata 5 stelle su 5

Great quality and service.

The fabric is made of great quality. The sizes are true to the sizing chart. Look and feel great. Was hesitant at first, as I hate to order online. But I will be using again. Also comes with a storage bag. Came much faster than expected delivery date, and had 20% off code.

19 giugno 2017
Non scritta su invito

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