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Valutata 4 stelle su 5

Very good quality and the mutiple heights and angles is perfect i mean you would have to have a Really really short desk for the highest setting to not be suitable. My only gripe would be a sligh... Leggi di più

Valutata 4 stelle su 5

Robust, simple and very reasonably priced laptop stand. However, note that whilst it may work with some of the latest 17.3" laptops, it isn't suitable for larger/heavier models like mine because too... Leggi di più

Valutata 5 stelle su 5

An extremely well made piece of kit. Very fast delivery and easy to assemble, it's well engineered and far better than I expected for the price. It clamps securely to the handlebars and locks the pho... Leggi di più

Valutata 5 stelle su 5

Highly recommended. Web support was brilliant: questions asked before purchase and very helpful guidance came practically instantly. The product design has clearly been very well thought out, and as... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori per computer
  2. Negozio di accessori per cellulari

Informazioni fornite da varie fonti esterne

We are a new, innovative consumer electronics brand with a very simple premise: Basic human needs. Applying the concept of desire and human motivation across consumer electronics gives our extensive range a unique twist through purposefully calling ...


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(107)

40 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great

Made a mistake when putting in my shipping address, and they contacted me asking if I'd made a mistake and would like to correct it before they shipped to me. 10/10 ty

2 agosto 2024
Valutata 5 stelle su 5

Great experience

First time using this site . Fast delivery. Item as described. Would recommend and use again. Only thing i would say is that I didn’t get an email or anything to say it had been despatched.

2 agosto 2024
Valutata 5 stelle su 5

Highly recommend

Highly recommended. Web support was brilliant: questions asked before purchase and very helpful guidance came practically instantly. The product design has clearly been very well thought out, and as a result it does its job perfectly. The high quality construction and solid heavy build is brilliant and I am sure it will last a very long time as a result. Impressive all around, from support to product design to high quality build along with easy installation; worth every pound spent, thank you.

17 luglio 2024
Valutata 4 stelle su 5

Buy with confidence

Item quickly despatched, works as expected, no problems. Docked a star for not sending an email to tell me item was on the way (yes, I checked the spam folder). Otherwise, all good.

27 febbraio 2024
Valutata 3 stelle su 5

Does this Company Exist? Terrible Customer Service

The item I bought didn’t fit my device. My mistake. Their returns process asks you to obtain a return number before sending the item back. I have tried a dozen times to obtain this but have received nothing, no communication at all. They have sent me emails about their products so have my details. I sent a signed for letter which was delivered asking to be contacted. Nothing!!
Addendum: I have received a full and honest explanation from the company, refreshingly so. I am now able to return the item, which was of good quality, just not suitable for my needs due to my own error

28 gennaio 2024
Non scritta su invito
Logo di Desire2

Risposta di Desire2

Hi Malcolm,

Looks like we let you down a bit here. Where I say we, I mean I.

I retired the support mailbox and thought I had changed everything on the website to reflect this. Apparently not! (will get changed everywhere today – thanks for bringing this to my attention)

Then I got a new machine and could not get access to the enquiries mailbox for some days so your messages were missed.

I can only apologise for the frustration this must have caused.

SO – no problem to return the stand for a refund. Please see email with details.

Thanks for your custom and apologies once again.

Kind Regards
Justin

Valutata 5 stelle su 5

Justin was very helpful

Justin was very helpful. I messaged to say I hadn't had my order and he sorted it out for me found out what had happened and kept me updated on the progress. I would shop here more often as the product I ordered arrived in lovely condition and the price was good.

30 ottobre 2023
Logo di Desire2

Risposta di Desire2

Hi Karen, So glad we were able to sort this for you and you are happy with the lapdesk! All the best, Justin

Valutata 5 stelle su 5

Excellent quality products

Recently ordered the portable laptop stand and the mouse mat and they are fantastic. Perfect for a work from home set up - great quality, no slipping and no scratching the desk. Arrived quickly too. The products are even better than expected and really useful to have at home. Would 100% order again!

30 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

The best addition to my office- Desire2 adjustable Tablet and phone stand

I have been looking for a sturdy adjustable stand for my iPad and phone for a while.. and now I have found the perfect one. It was simple to set up and looks the part. Really good quality and the right price too. Once my order was placed it was dispatched quickly. Wouldn’t hesitate to recommend this company and their products. Excited to see what else is available online

28 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

High quality

Amazing products. Got the dual pivot and swivel stand, which basically lets you adjust to almost any height and angle and swivel 360 degrees. Really nice machined aluminium, solid feeling hinges, feels super premium!

17 agosto 2023
Valutata 5 stelle su 5

Item received not as the one purchased

Item received not as the one purchased and shown on the website.
The USB hub is not like the one shown on the website that is integrated within the riser itself. It is a cheap one, completely different that cannot for over the side of the riser as clearly show on the website and with such a short cable that it’s almost unusable.

I can confirm Desire2 has approached me to understand the problem and carried out an internal investigation, finding out what went wrong.
I have been refunded in full and promised a discount on my next purchase with Desire2. This is showing a great customer support and dedication to their satisfaction!

10 febbraio 2023
Logo di Desire2

Risposta di Desire2

Dear Matt, Apologies for the late reply to this review, it had slipped under our radar. We are sorry to hear that this product has not met your expectations. You should have received the same product you ordered and if this is not the case we will put this right for you. Please can you contact us directly at enquires@desire2.co.uk and we will get this sorted.

Whilst I appreciate that it feels like a scam to you based on what you have received ( I would have felt the same in your situation) I would like to correct our error and remove that unpleasant feeling.

UPDATE:

Thanks for the images, I have spent the morning digging back and have now identified what has gone wrong here.

I can confirm that this is actually a picking error at the warehouse. We have completely sold out of the original stand with the ports built in (and unsure when/if next production will be taking place) and had made a bundle for a different customer which had accidentally shown up in stock against this part code.

1. It should have not been showing as available to purchase and
2. It should have never been sent to you.

I completely understand your frustration in this situation, I would like to remove your impression that we are a scam. I have done two things for you.

1. Removed the product completely from sale.
2. Refunded your order completely

I hope this is a satisfactory resolution to your problem.

Once again, I am incredibly sorry we let you down here, please let me know if there is anything else I can do for you.

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