Karen (Lakeside branch) has been brilliant from the very start and made the whole process smooth sailing. We came in with very specific requirements which we were struggling to fulfil elsewhere but Ka... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had a good experience with Andrew at Paisley store, customer service was 10/10 bangin. Will definitely be back for more purchases to finish off my house Reno & recommend to family & friends. Can’t wai... Leggi di più
We had a great experience with staff who went above and bound to source our preferred choice of dining table. She took time to explain different options and demonstrated key features of how the furnit... Leggi di più
Visited on Saturday 11th April 2026. Excellent relaxing showroom, no heavy sales pitch or anything as soon as you walk in. Able to wonder freely at own pace. Staff extremely knowledgeable and passiona... Leggi di più
Ha risposto al 2% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had a great experience in the Edinburgh…
Had a great experience in the Edinburgh store with Ryan who was very helpful and knowledgeable about the sofas we bought.
A very positive experience, thanks Ryan!!
We did not feel any pressure
We did not feel any pressure, were informed of fabric choices and were left to make our decision.
Shirley was so lovely, we feel really happy with our choice and can't wait to get our new sofas!
Ahmad was great
Ahmad was really knowledgeable and patient with us while we tried out lots of different sofas. He was not at al pushy but helped us to find a deal we felt comfortable with. The sofa seems to be well-made, using quality materials so we hope that it will last us for a long time. I will review again once the sofa has been delivered and used for a while.
Andrew, Paisley store
Andrew from Paisley store Glasgow brilliant service and patience.
I recently had the pleasure of working with Ruhel - Brent Cross
I recently had the pleasure of working with Ruhel as my bed consultant, and the experience exceeded my expectations from start to finish. Choosing the right bed can feel overwhelming, given the number of options available, but Ruhel’s expertise made the process smooth, informative, and surprisingly enjoyable.
From the initial consultation, Ruhel focused on educating me about different mattress types, support levels, and materials. This approach made me feel confident that I was making an informed decision rather than being sold to.
Great service from Shaz @ Paisley
We had a great experience @ Paisley. Shaz was a real help, very knowedgeable and enthusiastic. She also kindly let us take a fabric sample home for a couple of hours so we could check it was the right colour. Much appreciated! Thank you!
Andrew from the paisley store was…
Andrew from the paisley store was amazing spent a lot of time with us and made sure everything was covered. First class company and beautiful showroom
Excellent customer service
Excellent customer experience from Haseena at the Middlebrook Bolton store today. I loved Haseena's soft approach. She was extremely knowledgeable about the product and different fabrics etc. and explained everything very clearly. She was also so polite and didn't hover or push us to make any decision. And this approach really sealed it for me having looked round various shops for hours on multiple occasions. Thank you Haseena.
I had a fantastic experience working with Ruhel @ Brent Cross
I had a fantastic experience working with Ruhel as my sofa consultant. From the moment I walked in, he was attentive, knowledgeable, and genuinely interested in helping me find the perfect sofa rather than just making a sale. He took the time to understand my needs, preferences, and space requirements, offering thoughtful suggestions without ever being pushy.
Ruhel’s product knowledge was impressive - he clearly explained the differences in materials, comfort levels, and durability, which made the decision process so much easier. He was also very patient, allowing me to take my time trying different options and answering all my questions thoroughly.
What really stood out was his professionalism and friendly approach. He made the whole experience enjoyable and stress free. I’m absolutely delighted with my sofa and wouldn’t hesitate to recommend Ruhel to anyone looking for excellent customer service and expert guidance.
Mel from Paisley
Mel from Paisley. Excellent product knowledge and patient service
Patient and professional
Patient and professional
Pleasure to deal with
Ryan at the Straiton store sorted my…
Ryan at the Straiton store sorted my parents out with a new leather sofa and explained the options clearly. Thanks again for your help.
Great experience
Mel from the Paisley store was lovely and very helpful. She told us all the options and left us to wander and make the decision without being pushy.
Fantastic experience
We visited the store in paisley on Easter Friday, went back today, Monday, spoke to our adviser Shaz she was very attentive, talked us through all the leathers. Process was easy, no harassment from any staff when entering shop either. And what a great pleasant aroma in shop too.
Ruhel @brentcross
Ruhel @brentcross
Came a few days ago for one set of sofas
Service has been so good that we came back for sofas for our second property
Really good service from Andrew
Really good service from Andrew, great service,very knowledgable.
We went in looking for a corner sofa…
We went in looking for a corner sofa and Cori was great. Managed to get us a great deal! Really approachable and not a typical pushy salesman!
shaz at paisley was very professional…
shaz at paisley was very professional and helpful in helping me choose my sofa
highly recommend
David at Uddingston offered an…
David at Uddingston offered an exceptional service whilst buying new sofas. His approach was well considered and not annoying like most sales people. Extremely knowledgeable and answered all quations thoroughly. Out of all the showrooms we visited, this was definitely the one with the best products and best experience.
Dealt with Derek in Edinburgh store
Dealt with Derek in Edinburgh store, what a fantastic experience and very knowledgeable and supportive sales member, both my wife and I were never pushed or felt overly watched over, so much so that we were happy with everything we were explained from Derek our options and the outline of sale if we made a purchase re timelines etc, So impressed and happy with the service and product we bought right there and then and we're delighted we did.
In summary wonderful service from Derek, great product and price and fantastic overall experience, will without doubt be a returning customer.
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