Absolutely shocking disregard towards customers. 3 weeks now, no delivery, no contact, emails and messages go unanswered. 'tracking' link doesn't work. Will be raising dispute via credit card. Clearl... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and ans... Leggi di più
L'azienda ha risposto
I’ve been using Dense for 5 months, and I’m starting to notice real changes. I’m on the topical Finasteride and Minoxidil 10% spray along with their hair vitamins, and my hair is definitely thicker an... Leggi di più
L'azienda ha risposto
My husband and myself have only been on DENSE vitamins for 2 months and already we have noticed a difference in the thickness of our hair, will definitely continue to take the vitamins that taste re... Leggi di più
Dettagli dell'azienda
- Negozio di prodotti per capelli
- Servizio di sostituzione dei capelli
- Clinica per il trapianto di capelli
- Farmacia online
Scritti dall'azienda
At Dense, we’re committed to offering effective, scientifically backed hair loss solutions, focusing on safety, transparency, and real results. Unlike traditional treatments that rely on pills or invasive procedures, Dense takes a different approach. We specialise in topical treatments designed to target hair loss at the root—directly on the scalp. We understand the concerns about side effects from oral medications, which is why we’ve developed pill-free formulas that activate the hair growth cycle and block DHT—the hormone responsible for hair thinning. Our formulations are pharmaceutical-grade, ensuring maximum effectiveness while minimising unwanted side effects. This makes Dense a safer alternative to many conventional options on the market. Our results speak for themselves: up to 90% of our users report increased hair density within 90 days. We use only the highest quality ingredients, ensuring you receive a safe, effective solution you can trust. At Dense, we offer a world-first range of styling treatments: 2-1 Shampoo and Conditioner – Cleanses deeply while protecting hair from further damage, boosting hair strength, and promoting scalp health to aid regrowth. Active Densifying Salt Spray – Adds texture and natural volume to thinning hair, giving you a fuller, thicker appearance while nourishing the scalp. Active Densifying Styling Paste – A flexible, matte-finish paste designed to add structure and hold without weighing hair down, helping you style with confidence. Hair Growth Vitamins – Packed with 14 essential vitamins and minerals like biotin, zinc and saw palmetto to support overall hair health, these vitamins work from within to enhance the effects of our topical treatments. At Dense, we put our customers first, offering personalised advice and a tailored approach to hair care. Our dedication to safety, efficacy, and transparency sets us apart, making Dense the trusted choice for those seeking reliable, effective hair loss solutions. Join the many customers who have placed their trust in Dense for their hair restoration journey. Experience the difference with safe, proven treatments that deliver real results—without the worry.
Informazioni di contatto
4,0
Molto buono
188 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Didn't end up buying but issue resolved
Hi, haven't tried the product so unable to comment and recently cancelled my order. There was a processing error and initially had difficulty contacting them but once I did all resolved quickly. Found Facebook and leaving reviews helpful in making contact but generally not very easy to communicate at first but very helpfully once you do.
7 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you for sharing your experience. We're glad to hear that your issue was resolved quickly once contact was made. We apologise for any initial difficulty in reaching us and appreciate your patience. Your feedback is invaluable as we work to improve our communication channels and make them more accessible.
If you decide to try our products in the future, we're here to support you and ensure a smoother process. Thank you for giving us the chance to resolve your concern, and we hope to serve you better next time!
Contacted dense for help with computer
I contact dense regarding a problem with my hair. James answered the phone ,I explained to James that I was finding it very difficult using my iPad to order my goods. James was very kind and patient and helped through the hole procedure. I was most grateful for his help .I also had the same problem for my wife and managed to contact James again and he sorted it again. James was very good and reashored me about the hole experience ,thanks James
16 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you so much for sharing your experience! We're delighted to hear that James was able to provide the support and reassurance you needed, both for yourself and your wife. At Dense, we believe that great customer service is just as important as great products, and James embodies that commitment perfectly.
We’re thrilled that he was able to guide you through the process and make things easier. Your feedback means a lot and reinforces our dedication to patient, personalised assistance. We'll be sure to share your kind words with James. Thank you for choosing Dense!
Dense hair products
I have been using Dense hair products for many years and I am thoroughly satisfied! From the first use, my hair felt noticeably thicker and more healthy. The texture is smooth without leaving any greesy effect, and it adds a beautiful shine.
Overall, I highly recommend dense products for anyone looking to elevate their hair growth. It has truly transformed my hair!
15 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you so much for your glowing feedback Zoheb! We're thrilled to hear that you've been enjoying Dense products for years with such fantastic results. Knowing that your hair feels thicker, healthier, and shines beautifully without any greasiness is exactly the kind of experience we aim to deliver.
Your trust and recommendation mean a lot to us, and we're delighted to have played a part in transforming your hair journey. Here's to even more years of great hair days with Dense!
Great products and customer service.
I have been a long term customer of Dense for a number of years now and I must say they are extremely helpful and caring when it comes to customer service. I’ve had plenty of experiences where the staff have gone a long way to help me, most notably Aftab who has been fantastic. Also the products are extremely high quality and I have seen good progress in terms of hair growth.
11 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Ray, thank you so much for your continued trust and loyalty to Dense over the years. We’re delighted to hear that our team, especially Aftab, has made a positive impact with their dedication and care. Your feedback reaffirms our commitment to ensuring not just quality products but exceptional customer service too.
It's great to know you’ve seen significant progress in your hair growth journey—that's what we're all about! We truly appreciate your kind words and look forward to supporting you for many more years to come. Thank you for being part of the Dense family!
DENSE 💛 THE BEST
⭐⭐⭐⭐⭐
THANK-YOU SO MUCH DENSE
As a passionate advocate for hair care, I cannot recommend Dense Hair Experts highly enough! As a Creative Director for one of the leading male grooming brands; MENSPIRE I’ve had the privilege of witnessing the transformative effects of their products not only on my own hair but also on numerous clients. The confidence boost that comes with thicker, fuller hair is truly remarkable.
My absolute favorites from their lineup are the Densify Shampoo and the Sea Salt Spray. The Densify Shampoo leaves my hair feeling nourished and revitalized, while the Sea Salt Spray adds the perfect amount of texture and volume. I love the luxurious oud fragrance; it’s a delightful touch that makes my daily routine feel like a treat.
Incorporating Dense Hair Experts into my hair care routine has made a significant difference, and I’m thrilled with the results. If you’re looking for products that deliver real results and elevate your grooming experience, look no further. Dense Hair Experts has truly changed the game!
10 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Sean, thank you so much for your incredible feedback and for sharing your experience! Coming from a world-renowned barber and Creative Director at MENSPIRE, your endorsement means the world to us. We're beyond thrilled to hear how Dense has positively impacted both your personal hair care routine and your clients' experiences.
We take great pride in the quality and effectiveness of our products, so knowing that the Densify Shampoo and Sea Salt Spray have become your go-to favourites—and that the luxurious oud fragrance enhances your grooming routine—is immensely rewarding.
Your recognition of the confidence boost that comes with thicker, fuller hair perfectly aligns with our mission at Dense. Thank you for championing our products and for your passionate advocacy for superior hair care. Here's to continued great hair days and more transformative experiences!
Why I like the dense products
I’ve been using dense treatment spray for around six months including the two in one shampoo and conditioner. Also have the wax and salt spray. I noticed changes within the first six weeks from being bald to having thin hair now after using the combination of most of the products, my hair has become a lot thicker and after using other products before my personal opinion is that dense do you have the best products for me and that customer care are relatively quick to answer any questions that you may have so thank you and hope this review may help
6 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi J,
Thank you for sharing such a positive and detailed review. It is fantastic to hear that after around six months of using the treatment spray along with the 2-in-1 shampoo and conditioner, plus the wax and salt spray, you have seen such a noticeable transformation — from no hair to visibly thicker hair.
We are so pleased the combination of products has worked well for you and that you noticed changes within the first six weeks. Your feedback on our customer care means a lot too, as we always aim to respond quickly and provide helpful answers to any questions.
It is great to know that, in your experience, Dense has provided the best results compared to other products you have tried. Thank you again for recommending us and for taking the time to help others with your review.
Best regards,
Dense Hair Experts Team
Best in the business!
I have known Mo for years now and it has been nothing less than a pleasure using Dense. I have been using Dense since before the rebrand when it was just a spray, and it’s now brilliant to see all the other products they produce. They are all fantastic.
They provide catered products based on individual needs, and it is a personable experience. Being able to trust their products and their advice has been massive, and the results in the 4/5 years I’ve been using dense has regained my confidence for which I will always be grateful.
I’ve tried pretty much all the products and all are perfect. I’m lucky that I’ve known Mo where I now have my ideal routine which I am very grateful for. It is very easy to apply, smells great and most importantly provides brilliant results, if people saw the difference in my hair now from 5 years ago they wouldn’t believe it?
Would highly recommend dense to all
4 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi Adam,
Thank you for such a thoughtful and detailed review. It means a lot to hear from someone who has been with us since before the rebrand and has seen our range evolve over the years. We are so pleased that you have enjoyed using not just the original spray but also the expanded range of products, and that you feel they are all fantastic.
It is great to know that having a routine catered to your individual needs has made such a difference for you, and that our advice and products have helped you regain confidence over the last four to five years. We are also happy to hear that you find the products easy to apply, pleasant to use and effective in delivering results you are proud of.
Your long-term support and recommendation mean a lot to us, and it is always a pleasure working with customers who are as dedicated as you. Thank you again for sharing your journey with Dense.
Best regards
Dense Hair Experts Team
Big thumbs up from me - thank you Dense
I’ve been taking my Dense Treatment Spray and Dense Vitamins for several years now. Combined, the results are great, I don’t believe there is anything else that compares available on the market. The quality of the products are as you would expect from such a professional company with years of expertise, who really do care about your hair. The convenience of a monthly subscription direct to your door is ideal, that ensures I never miss my important daily hair treatment. Thank you team Dense.
2 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi GP,
Thank you for the fantastic feedback. We are so pleased to hear that both the Dense Treatment Spray and Dense Vitamins have given you such great results over the years. It’s always rewarding to know that our products and approach stand out as the best option on the market in your experience.
We put a lot of care into ensuring the quality is exactly what you would expect from a professional company with years of expertise, so it’s great to hear that this has come through for you. We also agree that the convenience of our subscription service makes it much easier to stay consistent, which is key to long-term results.
We really appreciate your continued trust and support, and we’re delighted to have played a role in keeping your hair healthy and strong.
Best regards
Dense Hair Experts Team
Been with dense for around 2 years now…
Been with dense for around 2 years now / customer service is impeccable, products are delivered fast and safely
The spray themselves I noticed a difference within 6 months and continue to use still
Highly recommend!
2 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi Joseph,
Thank you for taking the time to share your experience. It’s fantastic to hear that you have been with us for around two years and have found our customer service impeccable. We always aim to ensure products are delivered quickly and securely, so it’s great to know that has been your experience.
We’re also pleased that you started seeing results from the spray within six months and have continued using it since. Consistency is key, and your commitment really shows.
Your recommendation means a lot to us, and we’re grateful for your continued trust in Dense.
Best regards
Dense Hair Experts Team
Iv been a customer for the past 2 years…
Iv been a customer for the past 2 years and I trust their products implicitly and their customer service over the duration has been faultless !
2 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi Stuart,
Thank you for sharing your experience. It’s fantastic to hear you’ve been with us for two years and have complete trust in our products. Knowing that our customer service has been faultless throughout your time with us means a lot to the team.
We truly value your loyalty and the confidence you’ve placed in Dense.
Best regards
Dense Hair Experts Team
Great products they smell amazing and…
Great products they smell amazing and quick delivery
2 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi Lewis
Thank you for your review. We are so pleased to hear you are enjoying the products and love how they smell. It’s also great to know your order arrived quickly.
Best regards
Dense Hair Experts Team
Good quality & service
I’ve used products from Dense for a while now and have had excellent results. Customer support has always been timely and helpful when required.
1 ottobre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Hi Jordan
Thank you for sharing your feedback. We’re really pleased to hear you’ve seen excellent results with our products and that our customer support has been timely and helpful whenever you needed it.
Best regards
Dense Hair Experts Team
Completely Happy
The monthly package arrives promptly on time.
The product I use has stimulated new hair growth in areas I was thinning & thickened the overall appearance of my hair.
I have been extremely satisfied with the results & I am a long term user
26 settembre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you so much for sharing your experience Andrew! We're thrilled to hear that you're seeing such positive results and that our product has made a noticeable difference for you. It's also great to know that your monthly package is arriving promptly—reliability is something we aim for with every delivery. Your trust and long-term support mean the world to us, and we're so happy to be part of your hair care journey. If you ever need anything, we're here for you! 🌟
It actually works
It actually works! I have more fuller, thicker hair thanks to Dense.
25 settembre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you, Faysal! We're thrilled to hear that you're seeing fuller, thicker hair with DENSE! Knowing that our product is making a difference for you is what it's all about for us. We appreciate your trust and are excited to keep supporting you on your hair care journey! 😊
Amazing product
I honestly can’t recommend this product enough, I started using it after having a consultation at Juvida in Skipton. I started to notice a difference at around the 4 weeks mark, and continued using for about 12 months … my hair completely transformed, it hasn’t been this thick since I was in my teens. I’ve recommended to a few friends now and everyone had said the same! Fantastic product
14 luglio 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you so much, Adam! We're over the moon to hear about your incredible results and that your hair is looking as thick as it did in your teens—that’s amazing! We're also grateful for your trust and the recommendations you've made to your friends. It's great to hear that they’re loving it too! We're here for you anytime and truly appreciate your kind words. 😊 Keep up the great work on your hair journey!
I’ve tried finasteride in the past but…
I’ve tried finasteride in the past but it wasn’t working that well for me. I switched to Dense because I saw they offer topical dutasteride which is a stronger option. I’m really glad I made the switch because I’m finally starting to see improvements. Definitely recommend if you’ve not had success with finasteride.
9 luglio 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you, Ben! We're so glad to hear that making the switch to DENSE has been a positive experience for you and that you're starting to see improvements. It’s great to know our topical dutasteride is making a difference where other options didn’t work as well for you. We really appreciate your recommendation and are here to support you every step of the way on your journey! 😊
I’ve been using the Complete Plan for 9…
I’ve been using the Complete Plan for 9 months now and the results are amazing. I’m honestly surprised at how well it’s working. The products are easy to use, and I’ve had no issues with them at all. The whole process, from ordering to delivery, has been smooth, and I love that everything’s tailored to me. Couldn’t be happier with how it’s going!
25 settembre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you, Nick! We're so excited to hear how happy you are with the results from the Complete Plan! It’s wonderful to know that everything—from the ease of use to the personalised touch—has made your experience so smooth. Your satisfaction is exactly what we strive for, and we’re thrilled to be part of your journey. If you ever need anything, don’t hesitate to reach out. Thanks again for the kind words! 😊
Risposta di DENSE - Hair Experts
Thank you, Ercan! We're so glad to hear you're enjoying both our products and customer service. Your support means a lot to us, and we're always here to help with anything you need. 😊
Outstanding product!
5 months in and I’m seeing big improvements! My hair’s looking a lot thicker. The products are top tier, especially the shampoo I love it. The spray only takes 10 seconds to apply so it was easy to make it a part of my daily routine. Really happy with how things are going so far and recommend you try it out!
25 settembre 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you, Sean! We’re so excited to hear about the big improvements you’ve seen in just 5 months! It’s awesome that you’ve found the products easy to incorporate into your routine, and we’re especially glad to hear you’re loving the shampoo. Your kind recommendation means the world to us, and we’re here to support you every step of the way. Keep up the great work, and we can’t wait to hear about your continued progress! 😊
I had a brilliant experience at Dense…
I had a brilliant experience at Dense and I was made to feel at home along the whole process. Brilliant staff and the aftercare was second to none. I Would highly recommend Dense to anybody thinking of going down this route.
10 agosto 2024
Non scritta su invito
Risposta di DENSE - Hair Experts
Thank you so much, Liam! We're thrilled to hear that you had such a positive experience with us and felt at home throughout the process. Our team is dedicated to making sure every step, from start to aftercare, is seamless and supportive. Your recommendation means a lot to us, and we’re so glad to have been part of your journey. If you ever need anything, we’re always here for you! 😊
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.