Denerova Recensioni 77

My review is a zero. The product is nothing like the advertised product and was a crap piece of junk that cost $236 AUD. Do not use this company - false advertising, poor quality product not worth the money and a machine that does not do what they claim it is supposed to do. When requesting a refund, they wanted me to accept a 15% discount and then keep the product. So the product is so good - they don't want it back!

Terrible company, wish I had checked reviews first. T-shirt sent was terrible quality. Nothing like picture. When I requested refund they asked me to send them pictures of their own items they sent me???

Firstly I don't work for you. Secondly you know how terrible the item is.

Got a 40% refund as I understand from China and shipping expensive.

Stick to the known e-shops

I want to leave a 0 review!!! This place is a complete scam!!! The product is terrible, no tags or anything on clothing! They won’t give me my full refund back! I’m having great struggles with them!! DO NOT USE THIS COMPANY AT ALL!! THE PRODUCTS ARE FROM CHINE NOT FRANCE!!!!

If i could leave nil stars I would.
Do not be fooled by there website,they are a disgrace, im sure not based in France judging by the length of time the order took to arrive.
DO NOT USE !
DO NOT USE !

This 'French' company is a front for a cheap, knockoff Chinese company. My order took forever to arrive (tracking shows shipment from China through multiple ports) and the dresses I ordered (same design, 3 different colours) are of poor quality and one was the totally wrong size. It took weeks with a mind-boggling paper trail, 5 photos, measurements and threats of reporting to The European Consumer Centre France before I got a replacement item. All this time I'm sure I was dealing with someone in China, not France, or it might have even been a bot. Do not buy from Denerova.

It’s a SCAM Purchased a Levi Shirt £53.00, arrived after 2 weeks, no labels, no branded anything, very poor quality fabric.

They have a 24hr fault policy on all items. Which means you have to report any issue within 24hrs of receiving it. I bought a (faulty) SSD hard drive which I tried to troubleshoot over several days. When enquiring on their return process I was advised of this ridiculous policy.

I purchased a raincoat $77 CAD on Denerova website but I received a coat with harrible quality from China. The coat has no lining, cuff sleeves and hood made with cheap and narrow elastic band, water goes through just cheap fabric. The item came without tag, wrinkled and package without invoice. Return policy says you can return it within 30 days if you are not satisfied, contact us to send you the return address but instead they offered me 2 options.

Option 1 - A refund equal to 15% of the total order value, with no need to return the item.

Option 2 - A voucher code equal to 30% of the total order value, which you can use to place a new order for any item from our collection. You may keep, gift, or sell the coat you received.

Finally they sent me return address in China with return policy as below:

Return Policy:
-Goods must be returned within 30 days of receipt.
-The goods must be unused, undamaged and in their original packaging.
-The goods must be in a condition that can be resold by us.
- Returns must be accompanied by a valid proof of shipment including track&trace code. Without shipping receipt / Track&Trace, we cannot issue refunds.
- Send the proof of shipment with the items to be returned:
-All returns will be sent to our warehouse in China at the customer's expense

It would cost me $99 if it is sent with tracking number. Without tracking number $29 but there is refund is not guaranteed.

On website does not mention "All returns will be sent to our warehouse in China"

I hope people read the reviews before they purchase some thing from this website. I reported this business to ScamAdvisor including police and (commercial) crime-fighting agency. Also reported to RCMP to stop scammers

This is a warning to who wants to purchase from this website

I bought a Hugo 4xl gilet from this company.
It took 4 weeks to arrive, ( That told me a lot to start with)
When it arrived it was no more than a large in size and looked like a 5 year old had made it.
It was no more Hugo than my left knee is.

Then came the returns, they offered me a 30% refund, and I could keep the useless gilet, or return it to whatever chinese sweatshop it was made in, they even told me that the return cost would be high because of the distance it had to travel.

An appalling company, I wouldn't dream of buying from them again.

Rubbish product, fraudulent sales, and give a tiny proportion of your money back.

DO NOT BUY FROM DENEROVA.

Honestly, do not waste your time or your money.

I ordered two items. One was ridiculously small, despote ordering a size larger than normal. The other item was of paper thin quality.
I wanted to return the items and that is when the stupid emails began. Offering me 20 % and I can keep the items, the same items that are of no use on account of either their size or quality. I made it clear that they are in breach of Consumets Act but they just dont care. They will not pay towards the cost of returns at all.

Avoid, avoid, avoid!

Orderd uk size 9 fur lined shoe got size 6.5 not that well made and not worth the hassle trying to get money back

I was sent an item to Canada but the plug in is for Europe. Isn’t even what I ordered.
Total scam. Don’t buy anything from this company. Amazon is much safer.
Stay away!!!!

The company makes it seem like they are a European company and sell quality goods. In reality, they sell Chinese junk. They ship the goods directly from China and there is no real possibility of a return. According to the authorities, it is not even worth it, because the customer pays for the return and the company would claim the goods are lost. In all cases, you will lose your money.

Just bought a pair of men’s shoes, they came directly from China and are an absolute P.O.S., i paid $90 for these things and I wouldn’t buy them for $5 if someone offered them to me. I asked for a refund and this is where it gets comical. I got 2 options: 1) refund me 20% of the value and yeah I get to keep the garbage product or 2) they give me 50% off anything else in their store and I get to keep the product. They said shipping back to China would be 20-40 Euro so it’s not cost effective and to
Let them know what option I want. This is a scam outfit, sell you garbage and then don’t give you anything close to your money back. Do yourselves a favour and don’t risk losing your money .

IKKE BRA. IKKE KJØP FRA DENNE NETTSIDEN!!!!!!!!!