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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Terrible customer service I was told on 27/2 my order had been sent, after several requests for a valid tracking number I still haven't received one 24/3.Absolute scam of a company.Told me on 18/3 the... Leggi di più

Valutata 1 stelle su 5

Returned Nike KD Aunt Pearl sneakers that fell apart after 2weeks. Their support initially refused advising they were now used. Then, after much debate, they advised to ship them to China, wanted a sh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered 3 times. The first order said 7-21 business days I got it in 11 days, second one said 15-35 business days and I got it in 31 days, and the third one said 7-21 business days now it’s on the w... Leggi di più

Valutata 5 stelle su 5

Back again for another review. Purchased another 3 pairs of Yeezy Beluga reflective Natural Black Yet to pick up the black but the natural and beluga reflective came packaged impeccably with ou... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Started On 2016, and We move forward to the future. Getting you the best brands items and the lowest price possible. On DELTITECH you can find your item in no time, brand new online store, easy to use, quick payment, and fast delivery right to your doorstep. Happy Shopping!


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

213 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 18% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Firstly I never used or be recommended…

Firstly I never used or be recommended by anyone, i just find this online search and the price was affordable and they've all size for some like me with 3 giant with big feet..that's a great place to purchase shoes from...and as I'm in the uk they did said 3 weeks and as it wad said as it came right on time 3 weeks...I'm very happy that I know now where to purchase shoes for my UK 12 shoes size 3 boys who shoes 12 is not easy...I'm glad to have this

21 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great

Great ! I love this website. My package came pretty fast and in good condition, I really like my shoes:)

21 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Please don’t waste your money..they are…

Please don’t waste your money..they are selling fake shoes..item shipping from China..if you wrongly purchase can bank to cancel and dispute it.I already get back the money from bank..took like within 14day.

9 maggio 2024
Non scritta su invito
Logo di DELTITECH

Risposta di DELTITECH

Hi Alfred! Thank you for your feedback.

We are sorry to hear you feel this way, as the last thing we want is to hear our valued customers are not pleased with their experience.

Our authentication team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world. Our authenticators leverage this database to effectively assess the legitimacy of each product that comes through.

However, in the case you find inconsistencies in the item you receive, we have our Contact Us Form or WhatsApp support chat (https://deltitechbrands.com/contact-us) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
DELTITECH

Valutata 1 stelle su 5

Not genuine products

The products advertised by this company appear legitimate, however the company is run out of China and the physical products are indeed copies.
Their customer service is also VERY slow to respond, if they do at all. It took me more than 6 attempts over 2 weeks at contacting them via WhatsApp and email to get the instructions I was after, and even then, the person responding via WhatsApp didn't know what the person responding via email had replied...VERY sketchy.

17 agosto 2024
Non scritta su invito
Logo di DELTITECH

Risposta di DELTITECH

Hi there! Thank you for your feedback.

We are sorry to hear you feel this way, as the last thing we want is to hear our valued customers are not pleased with their experience.

Our authentication team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world. Our authenticators leverage this database to effectively assess the legitimacy of each product that comes through.

However, in the case you find inconsistencies in the item you receive, we have our Contact Us Form or WhatsApp support chat (https://deltitechbrands.com/contact-us) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
DELTITECH

Valutata 1 stelle su 5

Stay away - must pay return shipping to china

Stay away. If you have to return, you have to pay for shipping to China ($55 on my $120 shoes). Further, there’s no portal from Deltitech- you just have to go ship it via SF express and then coordinate details separately with Deltitech. Now they say they don’t see the shipping and want me to contact SF express to track down the package. Total nightmare

20 agosto 2024
Non scritta su invito
Logo di DELTITECH

Risposta di DELTITECH

Hi Johnston,

Thank you for sharing your experience — we’re genuinely sorry to hear about the frustration you’ve encountered during your return process.

To clarify, as noted in our return policy, international returns are accepted, but return shipping costs are the responsibility of the customer. We understand that shipping to our fulfillment center in China can be costly, and we're actively working on solutions to make this process more streamlined and affordable in the future.

While we currently do not operate an automated returns portal, our team is here to assist every step of the way. We regret that tracking visibility has been a challenge, but once a return is in transit, we rely on the carrier’s tracking updates to confirm receipt. If SF Express hasn’t marked the item as delivered yet, we kindly ask for your continued coordination with them — and we’re happy to assist as much as possible from our side.

We know this has been a frustrating situation, and we appreciate your patience. Please reach out to us directly at support@deltitechbrands.com with your return tracking number so we can follow up more closely and find a resolution.

Sincerely,
Customer Experience Team
DELTITECH Brands

Valutata 1 stelle su 5

??Authentic??

Took a long time to ship. Only was given shipping info after contacted customer service. Shoes have arrived, look fine until closer inspection, they do not appear to be authentic, have inconsistent stitching pattern, visible glue marks and poor quality insole. Don’t make the same mistake as me, I wish I had’ve seen these reviews before wasting money on fakes.

6 agosto 2024
Non scritta su invito
Logo di DELTITECH

Risposta di DELTITECH

Hi Jayde! Thank you for your feedback.

We are sorry to hear you feel this way, as the last thing we want is to hear our valued customers are not pleased with their experience.

Our authentication team maintains a robust database with millions of proprietary data points gathered from our years of experience in the field. These insights come from our product experts around the world. Our authenticators leverage this database to effectively assess the legitimacy of each product that comes through.

However, in the case you find inconsistencies in the item you receive, we have our Contact Us Form or WhatsApp support chat (https://deltitechbrands.com/contact-us) which helps us to ensure that we do our best to sort out any issue with the product that is sent to you.

Thank you for sharing your experience with us! This helps us to improve day by day.

Thank you!
DELTITECH

Valutata 4 stelle su 5

The shoes was exactly as described

The shoes was exactly as described, I’m in love as the authenticity is real. The colour is amazing I love it, will order again. Only thing the shipping took a little long not sure if it’s because I’m in Canada. 🇨🇦

24 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Really happy with the purchase and customer service. Bought 2 pairs and they came exactly as advertised. My son and I were very pleased and will definitely buy from them again.

15 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

I collected my package from the Tingalpa store and it was really easy and efficient. The staff who helped me were really pleasant and quick. Overall I’m super happy with the experience and would definitely recommend you to others.

20 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Customer service was great and my new balances came in fast! Definitely order from, you won’t regret it!

22 giugno 2024
Non scritta su invito

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