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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This is Big SCAMMER!!! I bought extended warranty . For $2500 plus they never cover anything from my BMW . When I claim about my car wiping . There ignore my phone calls until I’ve ask. I want my mone... Leggi di più

Valutata 1 stelle su 5

This is an outright fraudulent company with zero customer service or downright rude CS agents. My car broke down due to a timing chain issue 2 months after I bought their warranty and their inspector... Leggi di più

Valutata 1 stelle su 5

If you own a repair shop beware. Twice I had to file complaints with the proper government agencies to get payment. They paid then, but lied about what happened stating we never sent paperwork or call... Leggi di più

Valutata 5 stelle su 5

I purchased an extended warranty from Delta Auto Protect, unsure if I would ever end up using it. However, last week my car started making a grinding noise whenever I would turn around a corner. I kne... Leggi di più

Dettagli dell'azienda

  1. Agenzia di servizi domestici
  2. Tuttofare

Informazioni fornite da varie fonti esterne

Delta Auto Protect has been servicing Vehicle Owners with dedicated quality care and providing comprehensive coverage to all drivers nationwide. Since the beginning, our goal has been to provide exceptional service, eliminating delays, and developing the industry standard for Extended Vehicle Service Programs. Delta Auto Protect is staffed with ASE certified technicians who work for you. Our staff speaks directly with your repair center and provides coverage authorization in a timely manner directly over the phone.Delta Auto Protect's ASE trained technical staff can navigate YOU through the claims process seamlessly. Delta Auto Protect is the direct extended auto warranty administrator and obligor. Delta Auto Protect is a licensed corporation fully bonded and insured by an AM Best 'A' rated insurance provider. All of us at Delta Auto Protect look forward to providing you with exceptional service.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

360 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This is Big SCAMMER!!

This is Big SCAMMER!!! I bought extended warranty . For $2500 plus they never cover anything from my BMW . When I claim about my car wiping . There ignore my phone calls until I’ve ask. I want my money back since that you are not covering anything. They sent me cancellation form to sign . And after I’ve sign they didn’t return my money $2500 . Big Scams.

18 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS

SCAMMERS , ALL THOSE NEGATIVES REVIEWS ARE TRUE, THEY DID IT TO MY IN JUNE 26-2017, I BOUGHT AN EXTENDED WARRANTY AND THEY NEVER COVER MY CAR WHEN I NEED IT, THEY RETURN MY MONEY BACK AFTER AN HOUR ON THE PHONE BECAUSE THEY HANG ON ON ME EVERY TIME I CALLED, LONG STORY SHORT, I HAD TO SAY I WANT IT TO BUY AN EXTENDED WARRANTY IN ORDER FOR THEM TO ATTEND MY CALL, CLAIM NUMBER IN CASE THEY SAY I AM LYING IS 264663

9 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Delta auto protection is the worst…worse company

Delta auto protection is the worst company in the world please stop buy extending warranty from them it is a scam.the wouldn’t pay to get your car fix or answer your phone when you fill a claim . I bought a 5years extending warranty on 2019 for my Maserati.last year 2020 I filled a claim the told me to take the car to any shop so I take my car to Maserati dealership . Delta auto Proctect the never call me back or call the dealership my still not fix and delta auto protect it’s more than a year and my car still not repair today 3/28/2021 Delta auto protect is not good don’t wasting your money

29 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

DELTA DIRECT PROTECTIO POLICY

DO NOT BUY-- DO NOT BUY-- DO NOT BUY - DO NOT BUY i don't care what they promise you on the phone they are SCAMMERS I BET YOU THEY WILL NOT ANSWER THEIR PHONES NOW-- THEY GOT A LOT OF PEOPLES HARD EARNED MONEY AND WILL COME BACK IN A DIFFERENT NAME- DO NOT BUY AS THEY WILL LEAVE YOU HANGING-- I PAID WITH A CREDIT CARD SO CALL YOUR CREDIT CARD COMPANY AND LET THEM KNOW THEY FREUD YOU AND HAVE THE MONEY PUT BACK ON YOUR ACCOUNT-- Call your credit card company if you paid with a credit card , if you paid with debit MONEY GONE

15 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Service Contract SCAM

To whom it may concern:
On 12-15-2015 I purchased an extended service warranty from Delta Auto for $1500 dollars. On 4-23-19 I took the auto in to get some problems repaired. The repair shop called Delta & they approved the repairs & said that they were covered under the service contract. As of today 6/25/2020 they still haven’t been paid for the repairs. The company is being sued by the attorney general of Pennsylvania for a car scam. I would like your company to reverse the $1500 that I paid because the company (Delta Auto) is a scam.

25 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

Called company 12 days in a row to file…

Called company 12 days in a row to file claim on truck. No return call. The phone number on website doesn’t work. Finally got email to file maintenance records sent them 5 days ago. Do not sign up for this. Worst customer service ever.

12 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY FROM DELTA AUTO PROTECT

This company is very bad with customer service, last year the garage filed a claim and it took over 7 months for them to get paid. The garage said they will no longer deal with company. I started a claim in
January 2020 and still not receiver payment. Both refunds I was told it would take six weeks. They are a bunch of lairs, they never return any messages, or emails. Why did they move from Pennsylvania to California? That seems strange to move. I was told that all the negative claims were false, that is a joke, I feel all the positive claims are false, especially when name of employees and the customers leave their ESP numbers.

8 maggio 2020
Non scritta su invito
Valutata 1 stelle su 5

I purchased a three year contract with…

I purchased a three year contract with them nearly two years ago.. And have regretted it ever since. Each time a claim is submitted, they place me on hold for nearly an hour, then they will answer take some information and tell me someone will call back with in the next 24 hours.. That call NEVER comes. After countless calls I finally got in touch with "Thomas" who apparently is VP or something and I finally got a check for my claim .. some six months after the fact, and it wasn't as if connecting with Thomas fixed it right away.. no it still took two months of "The check is in the Mail".. claims by Thomas until a check actually arrived. Subsequent claims they have just perpetuated the dodge and never call my Mechanic back.. I Believe now the company is a SCAM.. and I believe the PA AG is suing them.. Stay away from these fraudsters.

24 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

This company is a total rip-off

This company is a total rip-off. They owed me a refund since Jan 2020, and I have been unable to contact them. Delta Auto Protect is a dishonest and unprofessional company. I filed a complaint with the BBB with no resolution. I will file with the US Attorney General's office with my attorney's assistance.

5 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

Completely dishonest company

Completely dishonest. Waiting 6 months for reimbursement. Dozens of calls - never returned, dozens of emails - no response. I've sent a complaint to the Better Business Bureau, and they are getting no response also. STAY AWAY from this one! They suck you in with low quotes - they can afford to because they don't seem to pay claims!

26 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

Dr. Brame very terrible customer service and unfriendly people working for this company

This is Dr. Brame, I have written severL REVIEWS concerning the very, very bad service that I have received. From reading these postings, I am not the only one! My contact with this company started around 10 July 2019, seeking to obtain warranty coverage for my mother's vehicle, 2008 BMW, after speaking with Jesse (no last name), I told him that I was not sure exactly what my mother had done and he assured me that we could lock in this price and if things changed, then we can just have the policy cancelled. they billed my card for $2000 and 30 minutes later I started trying to get my money returned to my account. After several hundred calls, and finally contact with Aaron Lynch (sale manager) and countless times he told me the check was/is in the mail.. I ha e been lied to, hung up on, plaid on hold for hours, etc. Of course, I tried to get my bank to reverse the charges, however, because of the time between the deduction and my contact with the bank .. it exceeded the time limit. I am not please as I can see that many are not pleased. I can also see the the PAAG is currently involved and my prayer is that this company will no longer be in a position to take advantage of anyone ever again, and that full restitution should be made to all involved.

Dr. Brame

24 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

It's a shame that I have to use a star…

It's a shame that I have to use a star to leave a review. The first claim I ever submitted was denied because of the part being the housing for the thermostat. Since no one at Delta is in the US, they insisted that they don't cover the thermostat, and refused the claim for the housing. It was not for the thermostat. I had to pay the shop out of pocket. It took them five months to deny the claim. I had paid my policy in full, I cancelled it in December, now, after notarized odometer reading and pictures, I can't get my refund, I can't even get anyone in any department to answer the phone. I let it ring one day on the extension for claims, two and one half hours later, no one had answered. I have sent registered letters to their home office and to each listed company executive listed, and have gotten no response. I am a disabled senior. I need my refund. I paid them $1700, they said they would only refund $1300 since I had the policy for 5 months. This company is a joke, a scam, and a bunch of thieves. The insurance commissioner in PA is currently gathering information for a suit against them, and to revoke their license.

18 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

The five star ratings are phony

The five star ratings are phony. Notice there is only 5 stars or 1.the 1 star is true.they wont answer phone yet alone pay your claim.im out$2200. Attorney general is suing class action for those of us that got shafted. Wish I could rate them lower than a star

9 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

RED ALERT !!!!

RED ALERT !!!!

Do not deal with this company !!!
I have been trying to get a refund for 10 months. Nothing.
Delay Delay, distract, deceive, redirect.
No response e-mail, phone, text.
Contact your Attorney general and the Pennsylvania AG.
File a report/complaint/review.

2 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

“Contact Your State Board of…

“Contact Your State Board of Insurance”…Was the advice my attorney gave me, base on the horrific service and the numerous shameful broken promises I received from this company. I can validate almost, every terrible review I have read on this and other sites. I only wish I would have read them before taking the word of, in my opinion a conman-like salesperson, who told me that Delta had an A+ BBB rating; and was the best warranty company on the market. As of today, I check with the BBB and found that Delta Auto Protect has 908 Complaints and an “F” rating. I believe my best remedy is to help others not make the same mistake I did.

28 febbraio 2020
Non scritta su invito

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