Holidaytaxis 

Da muss ich fast Betrug unterstellen....am Flughafen in Newark/NY war der Zielgebietspartner Pleite. Kein Shuttle stand bereit, um uns nach Manhattan zu fahren - also Taxi in die Stadt für $ 82,00...wir trafen am Treffpunkt noch 2 weitere Damen, denen es genau so ging und die - ebenso wie wir- versuchten, unter der in den Reiseunterlagen angegebenen Tel.-Nr. jemanden zu erreichen. Dauermusikschleife....
Innerhalb der 3 Tage in NY habe ich immer wieder versucht, jemanden zu erreichen und etliche Emails geschickt, um wenigstens den Rücktransport sicher zu stellen....Keine Chance...
Also noch einmal 90 $, um zurück zu kommen. Zurück Zuhause bekam ich dann die Nachricht, man hätte mich vorher informiert...was definitiv nicht stimmte. Ich bat darauf hin, mir die Email zu zeigen, die man mir angeblich geschickt hat. Man präsentierte mir darauf hin eine Email an einen Empfönger, der mir nicht bekannt ist und behauptete, das wär die Email, unter der ich mich angemeldet hötte. Ich konnte dann umgehend nachweisen, dass das nicht korrekt ist....und habe nichts mehr von HolidayTaxis gehört....nun ist die Angelegenheit beim Anwalt. Mit seriös, zuverlässig und Vertrauen hat dieses Unternehmen nun wirklich nichts zu tun...

Didn't turn up.
Booked for a pick up in Tunisia - no show called and called then they said no cars we available.
Have to wait 28 days for a response what an AWFUL company and AWFUL customer service.
All they say is they are too busy al the moment. JOKERS DO NO +T USE

Absolutely Horrendous experience. Booked, Confirmed and Paid for 9 passengers to be picked up at 3am for transfer to Heathrow. Driver called to confirm details the night before and argued with us then that our address was wrong (?) - sorted him out & felt he understood where we lived as landmarks and road names were discussed. At 3.10am I called the emergency number as no vehicle & driver had arrived. Woke someone up, who then told me we had the wrong postcode. Which we didn't. Eventually spoke to the driver who had gone to an address 10 miles away because that was what his SAT NAV had told thim - despite our conversation the night before. Eventually he arrived at 4am in an 8 seater vehicle. Continued to argue with us that we lived in the wrong place and told us one passenger would have to remain behind because he was only licenced to carry 8 people. How on earth does that work for an airport transfer??? The driver was abnoxious, rude, incompetent and totally ignorant of the situation he had put our party in. We had to drive the remaining passenger to Heathrow ourselves causing great inconvenience and knock on effects to the rest of our day. Holiday Taxis need to overhaul the suppliers they use to represent them in the field. This was inexcusable. Shamefully too - Holiday Taxis have so far not taken our experience seriously - suggesting we give them 28 days for them to verify our story before they come back to us. If someone else represented me in such an embarrassing way - I think I'd want to fix it straight away. Ahhhh - that's right you don't have to do you Holiday Taxis because you've already got your money. Shame Shame Shame. Travellers beware.

Pünktlich, zuverlässig und freundlich. Auf jeden Fall zu empfehlen.

Die Transfairzeit war zu lang- Da ist der Linienbus 100% Schneller

The first collection journey was excellent, but the return leg was disappointing. We booked a private vehicle so were surprised to be advised by the driver that we would be sharing our journey with two other passengers. We were collected from the hote in a mini bus type vehicle. A prompt and comfortable journey, but not what we booked and paid in advance for..

terrible service will never use you again

Very please with the service

I would COMPLETELY avoid this company.

I booked a transfer for Budapest for my girlfriends 30th birthday and decided to go through your company as it gloats that it is 5* and winner of several prizes and awards. I opted to pay more to go for the 'Premier' option as I thought it would be a nice surprise. The image on the website depicts a smart looking Audi and differs from other pictures and descriptions.

Looking at the description by clicking 'More info' it states 'Want more than a standard vehicle' and goes on to say 'absolute comfort' and states 'in most your airports, you will be met at Arrivals by your driver' finally 'will help you with your vehicle and with the rest of your transfer'.

On arrival to Budapest we noticed a white board with peoples names in blue pen. I approached the lady who had my name on the board, she checked my paperwork and then called the driver, she said that he will be about 5 minutes. When the driver arrived (more like 10 minutes) he did not offer to help us with our luggage until we were practically at the car. I was horrified to be collected by a standard white van/minibus. Just as we took off the driver spent approximately 50% of the journey trying to sell us the Budapest Card. Whilst the driver was friendly and polite this just added to the lack of 'premier' that you listed and I paid for.

On journey home at 3am we checked out of our hotel and noticed a yellow standard taxi waiting outside. We thought that it must have been for someone else, the hotel went and spoke to the driver and said it was ours, I was thinking 'you are having a laugh'. The driver spoke hardly any English and did not offer to help us. As we approached the airport the driver asked me was it Terminal 2 or 2a? I said I did not know! Again as stated on your website you 'will help you with your vehicle and with the rest of your transfer'.

We pulled up outside the terminal he turned to me and said 'how are you paying?' 'cash or card' I explained that we have already paid, he looked frustrated, I pulled out our booking. He radioed into his taxi company again in a language that we did not understand, he did not explain to us what was going on. We were intimidated as we were stuck in his car not knowing what was happening. After several conversations with his taxi company he turned to me and said 'ok' (no apology or anything). He stayed in the car, we got out stuff and he drove off, with a very unimpressed face.

I am absolutely appalled by your company and you have ruined the start and end of our special occasion.

I believe that your website is misleading due to the imagery (lack of a sentence which states that images are for illustration purposes) which is illegal under the The Business Protection from Misleading Marketing Regulations 2008.

you have been warned!

All as it should be , on time spot on

Wir wurden schon am Flughafen in Denpasar erwartet, obwohl die
Maschine von Singapur 30 Minuten verspätet ankam.
Der Fahrer ging sehr sorgfältig mit unseren zwei Koffern um.
Die Fahrt zum Hotel war für uns sehr angenehm.

Auch für die Rückreise vom Hotel zum Flughafen Denpasar
ging alles problemlos über die Bühne. Wir waren sehr zufrieden und
können dieses Holidaytaxi nur weiter empfehlen.

Die Administration war gut und hilfsbereit. Der Fahrer nett. Er fuhr sicher und kannte sich sehr gut aus. Jedoch war die ihm zugeteilte Tour zu lang,und wir mussten zuerst 30 Min. bis zu Abfahrt warten. Danach dauerte die Fahrt anstelle von ca. 1Std. 30 Min. rund 2 Stunden. Wir sassen also schlussendlich 2,5 Stunden im Bus. Dies für eine Strecke, die ein PW in 45 Min. bewältigt. Dies empfand ich als sehr mühsam

Konnten immer eine Lösung finden,
24 Stunden persönlich erreichbar - das haben andere nicht!
Einfach zu buchen

..gut, freundlich, pünktlch-einfach gut

Great. Service. Will use again

s,o pünktlich, zuverlässig , gut organisert

Bei Ankunft am Flughafen Las Palmas (Gran Canaria) gleich am Schalter an den richtigen Bus verwiesen, der ca. 10 min später losfuhr. Auch die Rückfahrt superpünktlich. Der große Vorteil gegenüber einem normalen Bus: man wird vor der Tür des Hotels abgesetzt und wieder abgeholt und hat damit sehr kurze Wege mit dem Gepäck und in unserem Fall nur 4,15 € teurer für 2 Personen.

sehr netter Fahrer, Pünklich

Wir hatten auf Kuba dreimal den Service von Holiday-Taxis in Anspruch genommen. Alles hat einwandfrei geklappt. Hinsichtlich der abgesprochenen Abholzeiten gibt es jedoch noch Verbesserungsmöglichkeiten.

Transfert Ok, sans problème