DDS has made the whole copier installation process simple and stress‑free. Winston has been punctual, knowledgeable, and has constantly taken the time to walk me through the setup. What really stood o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my 3rd 60 month contract with DDS, Everything is seamless. Michael is a delight to work with. The techs come out set everything up and show you how it works and if you forget you just call the... Leggi di più
L'azienda ha risposto
We are thrilled with our new copier machine. The scan clarity is so much better than our last machine and the print quality is excellent. DDS made the process of replacing and installing our new machi... Leggi di più
L'azienda ha risposto
Digital Document Solutions have been brilliant to work with. Our new printer was installed quickly and works perfectly, and the whole process was smooth and stress-free. The team are friendly, profess... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di fotocopiatrici
- Servizio di riparazione di fotocopiatrici
- Servizio di noleggio di attrezzature per l'ufficio
- Servizio di riparazione attrezzature per l'ufficio
- Negozio di stampanti e scanner
- Servizio di riparazione stampanti
Scritti dall'azienda
At DDS Group, we’ve been delivering innovative document and print solutions since 1998. DDS Group has been built on a foundation of expertise, trust, and a commitment to customer satisfaction and success. From the very beginning, we’ve partnered with Sharp, and for the since 2019 we’re proud to also be an official Canon dealer partner—representing the #1 brand in the market for imaging and document solutions. This means our customers benefit from world-leading technology backed by our expert service and support. What Makes Us Unique? ✅ Experience & Heritage – Over 25 years in business, backed by generations of industry expertise. ✅ Customer-First Approach – We believe in long-term partnerships, not just transactions. Your success is our priority. ✅ Best-in-Class Technology – As a trusted Canon & Sharp partner, we bring you the best solutions in the industry. ✅ Tailored Solutions – We don’t believe in one-size-fits-all. Our solutions are designed to fit your business needs. ✅ Unmatched Support – With our expert team, you’ll always have the guidance and support you need. ✅ Giving Back to Our Community At DDS Group, we believe that success is about more than just business—it’s about making a difference. Through our giving program, we proudly support local initiatives, charities, and causes that matter to our team and our customers. Whether it’s donating resources, sponsoring community projects, or supporting sustainability efforts, we are committed to giving back and creating a positive impact. At DDS Group, we don’t just sell products—we provide solutions that help your business thrive while making a difference in the world around us. Get in touch today to see how we can support your business!
Informazioni di contatto
660B South Road, 3189, MOORABBIN, VIC, 3189, Australia
- 0417589906
- CHRIS@DDSGROUP.COM.AU
- ddsgroup.com.au
The DDS Team were professional and…
The DDS Team were professional and swift, all through the process of ordering a new photocopier.
31 marzo 2026
Non scritta su invito
Risposta di Ddsgroup
Thanks so much for the kind words — we really appreciate it.
It was a pleasure working with the team at BBCC. Knowing that you’re a not-for-profit focused on supporting children, families, and the wider community makes what we do even more meaningful.
At DDS, we’re big believers in backing organisations that put people before profit, which is why our CSR philosophy is built around making a genuine difference — whether that’s through supporting community groups like yours or contributing to initiatives like our partnership with SecondBite.
Glad we could deliver a smooth and professional experience
Great service and a company that genuinely gives back
DDS has made the whole copier installation process simple and stress‑free. Winston has been punctual, knowledgeable, and has constantly taken the time to walk me through the setup. What really stood out, though, is their commitment to giving back — we love that part of our purchase helped provide meals through SecondBite. It’s refreshing to deal with a business that delivers great service and also supports the community.
7 aprile 2026
Non scritta su invito
Risposta di Ddsgroup
Thanks so much for this review, we really appreciate it.
Awesome to hear Winston looked after you and made everything easy. He’s great at what he does, but more importantly, he genuinely cares about making sure everything just works the way it should.
And we love that you picked up on our "giving program" as well it’s something that means a lot to us, and it’s great to know it resonate with our customers too.
Thanks again for the support, it really does mean a lot to the whole team
Fantastic experience working with DDS
We had a fantastic experience working with the DDS team, especially Sebastian and Louise. Due to our move to a new location, we needed to reschedule the installation several times, and the team was always accommodating and helpful throughout the process. We truly appreciated their flexibility and support.
We would highly recommend DDS to anyone looking to lease printers.
27 marzo 2026
Non scritta su invito
Risposta di Ddsgroup
Thanks so much for the great feedback and well done surviving a move, they’re never easy!
Really glad Sebastian and Louise looked after you and kept everything flexible along the way. We know how many moving parts there are during a relocation, so making the print setup the easy bit is a great result.
Appreciate the recommendation and the opportunity to support you.
We are thrilled with our new copier…
We are thrilled with our new copier machine. The scan clarity is so much better than our last machine and the print quality is excellent. DDS made the process of replacing and installing our new machine seemless.
16 marzo 2026
Non scritta su invito
Risposta di Ddsgroup
Katrina, thank you for the wonderful feedback — really appreciate you taking the time to share it.
Great to hear you’re seeing such a noticeable lift in scan clarity and print quality, that’s exactly what we aim to deliver. I’ll pass this on to the team as well, they’ll be appreciative of your comments.
Thanks again for your support and for trusting DDS.
This is my 3rd 60 month contract with…
This is my 3rd 60 month contract with DDS, Everything is seamless. Michael is a delight to work with. The techs come out set everything up and show you how it works and if you forget you just call their help line and any issues are fixed. They don't offer you free TVs but they offer you best photocopiers at a competitive price and great service.
11 marzo 2026
Non scritta su invito
Risposta di Ddsgroup
Thank you for your continued support! We're thrilled that this is your third contract with DDS and that your experience has been seamless each time. Michael will be delighted to know he made such a positive impression, and we’re glad our tech team and help line have been able to support you whenever needed. Providing reliable photocopiers at competitive prices, along with great service, is exactly what we aim for. We truly appreciate your loyalty and look forward to supporting you for many more years!
Happy Customer
Great, easy to deal with! Would recommend. From start to finish, it was a seamless process
6 febbraio 2026
Non scritta su invito
Risposta di Ddsgroup
Thanks Daniel! They're just printers to most but they're our passion and our aim is to deliver great service from start to finish without the fuss. Glad you appreciated the processs.
Great Service by DDS team
19 dicembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks, Phani!
Short, sweet, and exactly how we like our service described - Really appreciate you taking the time to leave a review.
Great service from George at DDS
Fantastic service by George at DDS went far beyond his job to explain what was happening with my printer & why it was coming to the end of its life. Huge effort.
9 gennaio 2026
Non scritta su invito
Risposta di Ddsgroup
Thanks for the feedback Trevor and for singling out George and his efforts. I am glad Winston was able to find a good solution for your new machine too and hope you continue to be as staisfied with our service for many years to come
Great and Efficient Service over 10 years.
DDS have been great, very efficient and Great service, David has also been a fantastic Account manager over the last 10 years.
12 dicembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks Shabana for the positive review and also for singling out David. We take pride in our "customer first" focus, so when its recognised with a review like yours it's very rewarding.
The whole process of leasing a Canon…
The whole process of leasing a Canon Multi-Function Centre was just too easy. Greg and the team went above and beyond to ensure there were no hiccups that prevented us from receiving our printer on time. I know in the future we will need additional MFC's and I have no hesitation with getting them from DDS. Good job guys.
27 novembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thank you so much for the fantastic review! We’re thrilled to hear the leasing process was seamless and that Greg and the team were able to make everything run smoothly for you.
We truly appreciate your trust in DDS and look forward to supporting you again when you’re ready for your next MFC. Thanks again for the great feedback!
Great communication
Great communication and easy to deal with. The follow up after purchase was also exceptional.
3 novembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks for leaving a review Karen. We are glad you have enjoyed the experience so far and we will strive to continue to deliver exceptional service for you.
Digital Document Solutions have been…
Digital Document Solutions have been brilliant to work with. Our new printer was installed quickly and works perfectly, and the whole process was smooth and stress-free. The team are friendly, professional and incredibly responsive — any extra questions we had were answered straight away. We’ve used them for our businesses and have been consistently impressed. Highly recommended!
25 novembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks so much for the wonderful feedback — we really appreciate you taking the time to share your experience.
It’s great to hear the installation went smoothly and that the team could make the whole process simple and stress-free. That’s exactly what we aim for with every client.
We’re especially grateful for your continued trust across your businesses — that means a lot to us. If you ever need anything at all, our team is always here to help.
Excellent service
Prompt, friendly service.
Responded efficiently to initial set up query.
Thank you.
6 ottobre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks Matt for sharing your experience with dds
Great Experience and Staff
The entire process was smooth and efficient from removal of existing hardware to install of new hardware.
Technicians were friendly and knowledgable and were able to work through any initial connectivity issues we have to minimise any disruptions.
After sales support is also to be commended, we have spoken with DDS post sales a couple of times and they have been able to provide solutions promptly and also co-ordinate with our external IT provider to ensure things are working smoothly
7 ottobre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks so much for the wonderful feedback! We’re thrilled to hear the installation process went smoothly and that our technicians made things easy and efficient. It’s great to know our post-sales team could quickly assist and work seamlessly with your IT provider to keep everything running perfectly. We really appreciate you taking the time to share your experience and for choosing DDS Group!
Copier C3930i
Firstly, we had the terrific experience of a great salesperson in Sebastian Twadrous. He was very patient with us in deciding, not only DDS, but which model of copier we should choose.
Secondly, our after-sales experience has been excellent in attending to our initial queries and requirements.
5 novembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks so much, Judith!
We’re thrilled you had such a positive experience—Sebastian Twadrous will be chuffed to read this.
Great to hear the Canon C3930i is the right fit and that our after-sales team could jump on your initial queries quickly. If anything else pops up—features to tweak, training, or supplies—we’re only a call away.
Thanks again for choosing DDS!
We couldn't be happier with the service…
We couldn't be happier with the service not only from David but the rest of the staff as well, and the ease of installation! Such a smooth process.
Everything is working perfectly.
Really appreciate the fact that you wanted to help us regarding the return of the previous machine and taking it all on board.
Perfect service. Absolutely brilliant.
and... The candle! It burns in the office every day and I have updated the staff on the story of Liam - such an inspiration and so great that you support Kenshi/Liam. Thanks again team! Keep up the fantastic work.
22 ottobre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks so much for your wonderful feedback! We're thrilled everything went smoothly and that David and the team could make the process easy for you. We love that the Kenshi candle has found a home in your office — it means a lot to us.
Very professional company
Very professional company, providing excellent service from quotation through to installation. Highly recommend!
22 settembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thank you so much Shaun! We pride ourselves on delivering what you have experienced. Professionalism is important but we are very focussed on customer satisfaction and plan all our deliverables with that in mind. So glad you appreciated our efforts.
DDS arrived at the time they promised…
DDS arrived at the time they promised to install our new printer. A driver and technician both came. The technician ensured all staff understood how to fully operate the machine and showed us how to keep it clean and even recommended the best paper to use in a photocopier. Excellent customer service provided beforehand as well.
18 settembre 2025
Non scritta su invito
Risposta di Ddsgroup
Thanks Melinda for the positive review. Its great you are happy with our quakity of service and our install team left a great impression. Thanks for trusting dds!
Our Experience
Responded to our quote request promptly, then with a phone call to follow up, impressed and was part of the reason we decided to go with this company. have since required help with PC setups, and DDS were there to help with no hesitation.
15 agosto 2025
Non scritta su invito
Risposta di Ddsgroup
Thank you for sharing your experience Wayne! We’re so pleased to hear that our team could assist with your PC setups without hesitation. At DDS, we pride ourselves on being responsive and supportive at every stage, so it’s great to know this came through for you. We truly appreciate your trust and look forward to continuing to support your business.
Impressive Values & Beliefs Driving DDS Group
DDS Group can't be faulted on their commitment to customer service at every step of engagement. Most impressive is the genuineness of their interactions. It seems clear the company has a very strong set of underlying values and beliefs that drive the behaviours the customer experiences. Most impressive indeed.
30 luglio 2025
Non scritta su invito
Risposta di Ddsgroup
Thank you so much for your kind words and thoughtful feedback.
It genuinely means a great deal to us to know that the values and beliefs we hold so closely are coming through in the way we care for our customers. At DDS Group, we’ve always believed that true customer service starts with authenticity, integrity, and respect — and to have that recognised so clearly is both humbling and rewarding.
We’re incredibly grateful you took the time to share your experience, and we’ll be sure to pass your comments on to our team. Feedback like this is what continues to inspire and drive us to do what we do, and do it well.
Thank you again for your trust and support — it really is “most impressive” to be partnered with people who notice the heart behind the service.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.