I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Leggi di più
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home... Leggi di più
Julie did a nice job recovering for DCU. Our account access was changed without notification leaving us unable to see our mobile account. She also helped me to understand I should open at least an adv... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
4,9
Eccellente
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Karen was very polite and assisted me…
Karen was very polite and assisted me with everything i needed.
2 luglio 2026
Non scritta su invito
The young lady was pleasant and…
The young lady was pleasant and answered all my questions.
2 luglio 2026
Non scritta su invito
Great experience
2 luglio 2026
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The rep was pleasant and got my issue…
The rep was pleasant and got my issue resolved
2 luglio 2026
Non scritta su invito
Highly profession and through Associate
The associate was very polite, knowledgeable, patient and professional.
2 luglio 2026
Non scritta su invito
Absolutely amazing
Absolutely amazing. Kasey was so nice and talked me through getting my auto loan. DCU is the best!!
2 luglio 2026
Non scritta su invito
The representative Savannah was polite
The representative Savannah was polite, happy, and helpful. There are polite and helpful reps however not many that show happiness through the phone. Her personality and service represented DCU in a professional but personable way.
2 luglio 2026
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Aisha was a very good rep very…
Aisha was a very good rep very professional and solved the problem she was very polite i can tell she enjoys her job
2 luglio 2026
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Not only did she help me accomplish…
Not only did she help me accomplish what I needed she told me about a better savings account I didn't know about. I plan to start that account to get more interest.
2 luglio 2026
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Jamie was absolutely amazing
Jamie was absolutely amazing. She went above and beyond to resolve the issue that was preventing my loan application from being processed. Thanks to her persistence and dedication, everything was fixed, my application was processed, and my loan was approved.
If it hadn't been for Jamie, I would have gone with a different lender. The representatives I spoke with before her were dismissive and not helpful, which made the experience frustrating. Getting transferred to Jamie completely changed everything. She was knowledgeable, patient, and genuinely cared about helping me. She turned what had been a stressful experience into a positive one.
Jamie is a true asset to your company, and I can't thank her enough for the exceptional customer service she provided.
2 luglio 2026
Non scritta su invito
Amazing service!!!
Amazing service! The agent I spoke with on the phone went above and beyond to help me in every way possible. The entire experience was professional, friendly, and stress-free. Based on the outstanding customer service I received, I will be using DCU for all of my banking needs going forward. Highly recommended!
2 luglio 2026
Non scritta su invito
Soumil was excellent helping me with…
Soumil was excellent helping me with all questions that I had, He has high level of knowledge of his DCU system and he helped me with all electronic issues which are challenging for me. Excellent member service representative.
2 luglio 2026
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Navin did a good job
Navin did a good job! We talked about games which was fun!
2 luglio 2026
Non scritta su invito
Estonia was amazing!!
Estonia was amazing!!! 🤩 Very professional, helpful, and informative.
2 luglio 2026
Non scritta su invito
It always a pleasure to go into this…
It always a pleasure to go into this DCU branch. People are always friendly and helpful. Today Navin helped me with what I needed.
2 luglio 2026
Non scritta su invito
muy amable y satisfecho y muy bien…
muy amable y satisfecho y muy bien atendido y agradecido por la persona que me atendió Adaly Santana. Muy bien servicio. Excelente
2 luglio 2026
Non scritta su invito
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