I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Julie did a nice job recovering for DCU. Our account access was changed without notification leaving us unable to see our mobile account. She also helped me to understand I should open at least an adv... Leggi di più
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home... Leggi di più
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
4,9
Eccellente
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Julie was helpful and informative…
Julie was helpful and informative during our call. I appreciate her explaining things to me but not pushing anything. It was quick, easy and convenient
7 luglio 2026
Non scritta su invito
Bharati Shah very nice and very helpful
Bharati Shah very nice and very helpful
7 luglio 2026
Non scritta su invito
The costumer service was very helpful…
The costumer service was very helpful and knowledgeable to me
7 luglio 2026
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My experience was really great I…
My experience was really great I enjoyed talking with heather Leal she is really nice and she was so helpful
7 luglio 2026
Non scritta su invito
Contacted DCU for a credit charge…
Contacted DCU for a credit charge dispute with a online action. Josh verified my account and gave me the information to help rectify the situation in a pleasant and efficient manner.
7 luglio 2026
Non scritta su invito
Bharati was very helpful to help my…
Bharati was very helpful to my daughter and I to open a savings account. Her service was excellent. Thank you Bharati for your outstanding service!
6 luglio 2026
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Navih did a great job with answering…
Navih did a great job with answering all of my questions and making sure that my experience was more than great
7 luglio 2026
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Emily was very professional,friendly
Emily was very professional,friendly, knowledgeable and patient. It was a pleasure having her assist me today.
7 luglio 2026
Non scritta su invito
Vanessa excelente 5 estrellas 🙏🏻🙏🏻🙏🏻
7 luglio 2026
Non scritta su invito
Good customer service
Keysha was very helpful and friendly. She was very attentive to what I needed and printed out my new card quickly.
7 luglio 2026
Non scritta su invito
Professionalism with a smile
Eddie answered the phone with a pleasant tone of voice and a professional manner. He also had a sense of humor which I appreciate very much. Eddie is an example of the great customer service I always receive when I call into DCU.
7 luglio 2026
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Her customers service is above average…
Her customers service is above average communication skills.thank you ma’am
7 luglio 2026
Non scritta su invito
Stephanie was great to work with
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we were able to make the transfers to our accounts that we needed to do.
Unfortunately, when we tried to utilize the Chrome account to log into DCU, we were back to the same issue that we had with Microsoft Edge.
We will be contacting the DCU Customer Service team again tomorrow to see if this issue can be resolved once and forever. Thanks, Bill and Sue Fischer
6 luglio 2026
Non scritta su invito
Malina was very helpful!!
Malina was very helpful in getting me the information I needed on my locked account in a few timely manner as I was trying to deposit funds but had no clue the account was closed! She also gave me the information I needed to get things moving smooth and as soon as possible
6 luglio 2026
Non scritta su invito
Joy needs a raise!!!
Customer service was awesome! Joy was very helpful and patient with me. Very thorough and communicative. Need more people like Joy! Thank you!
6 luglio 2026
Non scritta su invito
Julie was very helpful and so positive…
Julie was very helpful and so positive with everything I had going on!!
6 luglio 2026
Non scritta su invito
My experience with DCU
I have applied for an auto loan from DCU and the experience is nothing less than an amazing experience. I really appreciate Jas, for helping me through the process and made it seem so easy, very warm, has a great attitude, pleasant in communication and has immense knowledge. DCU is easy for any banking, credit card and loads, has competitive interest rates. I am happy with their service. Highly recommended.
6 luglio 2026
Non scritta su invito
Customer service gave a good suggestion…
Customer service gave a good suggestion on options with no fees!
6 luglio 2026
Non scritta su invito
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