I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Julie did a nice job recovering for DCU. Our account access was changed without notification leaving us unable to see our mobile account. She also helped me to understand I should open at least an adv... Leggi di più
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home... Leggi di più
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lakeesha is the best!
Lakeesha was absolutely fantastic! She walked me through each step in the process of my application. Also, she was very sweet, understanding, and patient. I had a great first experience with DCU because of her!
Denise
Denise, help me a lot for my refinance and she is very polite to answer and help very depth of a problems. truly apricate and loved to get assist more in future if needed.
Your organization is professional
Your organization has always been professional and taken care of any needs i have with banking or questions i have needed answered
Savannah was extremely helpful…
Savannah was extremely helpful professional and considerate. As a new member she coved the next steps in my loan process and all possible payment options. I know what to expect next and I feel confident moving forward with my loan process. Customer service was outstanding and I also feel confident recommending DCU
Soumil I am pleased with your…
Soumil I am pleased with your assistance,thank you
Sanji is extremely professional and…
Sanji is extremely professional and friendly every time I come in. Perhaps most impressive is that if all the people he meets, he remembers my name. Outstanding employee!
Agent Perry made my day!
Agent Perry was very courteous and efficient. She answered all my questions and kept my hold times very brief. She definitely made my loan experience a great one!
Excellence!!
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person at a local branch everyone is so very helpful. Keep up the excellent work for all of the Customer Service Staff employees. Have a wonderful day Lorraine
Spoke to Natasha
Spoke to Natasha. Was very patient and detailed with my request. Got the sense that she really takes pride in her work and really wants to help
Jada was amazing
Jada was amazing! Helped me with all of my issues and answered all of my questions. Dcu is an amazing bank and I truly appreciate them.
Dispute Transaction
The representative Tiffany actually handle my situation with concerned and went well above making sure the problem was handle with care. Thank you DCU
Kerry was very very helpful
Kerry was very very helpful, also patient when I had to reload some documents, took her time to explain other offers like moving paychecks to DCU to lower auto loan. Very knowledgeable. I felt at home. Me and my spouse and some friends have been using DCU for a few years now and this is exactly why we will continue to do so, 😄
Britney was amazing
Britney was amazing! She took the time to explain to me something I didn’t understand from the app and was incredibly patient and kind! She went above and beyond to make sure I knew everything I needed to know. Very happy with the service, thank you!
Yes I spoke to Odette and she was very…
Yes I spoke to Odette and she was very helpful and patient customer service, she gide and help me solve my problem .thank Odette for your help
She help me a lot
She help me a lot , you should promote her or give her raise or something
DCU is the best.Inever have had bad…
DCU is the best.Inever have had bad service in person or online .Everybody is always smiling and happy.
Customer service is very good they…
Customer service is very good they explain everything we needed
Representative was very helpful and…
Representative was very helpful and answered all my questions in detail. Very knowledgeable and pays attention to your question.
great customer service
the staff helped me swiftly and efficiently with my questions and problems!
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