DAT Freight and Analytics Recensioni 

105
TrustScore 2.5 su 5

2,5

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

DAT recently launched an Ad campaign worded to appear as if DAT had a load board specifically for SPRINTER VANS. SYLECTUS HAS AN EXCELLENT DATA BOARD. HOWEVER DAT HAS NOTHING EVEN CLOSE TO SYLE... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Absolutely horrible. DAT has always been a product intended for North Americans, yet you allow people for other countries to have access to DAT servers. REALLY?!!?!? Please tell me you believe that'... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This platform.is onenof the better ones in terms of being extremely user friendly, provides clarity of information, great resource center and help platform for new user support. Can't ask for much mor... Leggi di più

Valutata 1 stelle su 5

I paid for a subscription for two users and had my driver login to search loads using my new MC. I got banned for good, so they say because a third person who was my driver, was searching for loads. C... Leggi di più

Dettagli dell'azienda

  1. Servizi per le imprese
  2. Servizio di trasporto
  3. Azienda di autotrasporti

Scritti dall'azienda

DAT Freight & Analytics operates the largest truckload freight marketplace in North America. Shippers, transportation brokers, carriers, news organizations and industry analysts rely on DAT for market trends and data insights based on more than 400 million freight matches and a database of $150 billion in annual market transactions. Founded in 1978, DAT is a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500, and Fortune 1000.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

105 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 14% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,5

Tutte le recensioni

(105)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Not transparent like other broker app…

Not transparent like other broker app which shows all pick up and delivery address and companies name . You only get to know after booking a load and sometimes brokers trap carrier and don’t pay for hassle

7 maggio 2024
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Risposta di DAT Freight and Analytics

Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.

Valutata 5 stelle su 5

Only board I use.

I like the new revised board. It is easy to find the loads I want for the date I want. It has the brokers information and usually the rate offered. It makes my job a lot easier.

6 maggio 2024
Valutata 3 stelle su 5

It is important to have protection, app well arrange based on the filter, to keep high stardand professionalism a

Sometimes the filters don't work properly and some loads are not visible. Additionally, there is no protection against scams and no easy way to report unprofessional broker behavior.

7 maggio 2024
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Risposta di DAT Freight and Analytics

Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.

Valutata 2 stelle su 5

Not enough quality loads with quality…

Not enough quality loads with quality pay. This is shameful

1 maggio 2024
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Risposta di DAT Freight and Analytics

Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.

Valutata 3 stelle su 5

Board Refreshing and Alarms Set

I understand that when growing your board there will be problems; however, the new way that the system is refreshing the screen is causing us to miss loads. If we do not stay on the board and interact with it the board stops refreshing. I set the alarm on the system to notify me of new loads when working on something else. When I come back to the board it locked and I have to manually refresh...this takes 2 sometime 3 screens to do it and now I missed the load that would have worked for us.

6 maggio 2024
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Risposta di DAT Freight and Analytics

Thank you for providing this feedback! We want to make sure you're getting the best experience possible and would like to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.

Valutata 5 stelle su 5

Great costumer service

This is very easy review great costumer helpful respectful never rude when answer the phone they always make sure you are satisfied for what you calling for and make sure to see if you have any more questions so they can help you at moment excellent service

7 maggio 2024
Valutata 3 stelle su 5

Load info need to filled

The load information is very important to me when I am booking a load. However some brokers don’t filled all the info or missing a lot of info about the loads. Like load and delivery date and time. Some even don’t have the rates on. This makes dispatchers and owner operators have to call or email them for it, which is waste of time. I hope you guys can do something to improve and make things clear.

6 maggio 2024
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Risposta di DAT Freight and Analytics

We're sorry to hear about your difficulty with the app. All rates shown on the search results list are the brokers offer rates and if missing it means the broker did not provide an offer rate. If you have further questions we'd love to get in contact with you to offer assistance. Please reach out to us at 800.547.5417 or at customer.support@dat.com.

Valutata 1 stelle su 5

A lot of scam brokers and market…

A lot of scam brokers and market manipulation

7 maggio 2024
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Risposta di DAT Freight and Analytics

Thanks for providing this feedback. We are actively monitoring bad behavior. We also welcome reports of brokers posting unethically or fraudulently by reaching out to us at customer.support@dat.com.

Valutata 4 stelle su 5

Lowboy & Hotshot separation

My experience on the DAT load board has been good. Would like to see separation for hotshot, I feel like hotshot should be in a separate group away from specialized decks or in with other. I run RGN & Have a hard time with all the hotshot loads being on the same page.

6 maggio 2024
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Risposta di DAT Freight and Analytics

Thank you for providing this feedback! Some of our equipment types can be difficult to find loads for. If you’d like to reach out we’d be happy to offer assistance. Please give us a call at 800.547.5417 or email at customer.support@dat.com.

Valutata 5 stelle su 5

Owner

Very helpful on getting me back home

4 aprile 2024
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Risposta di DAT Freight and Analytics

We're delighted to hear that our services were instrumental in your smooth journey back home. Your positive feedback and 5-star rating are greatly appreciated. Thank you for choosing our company, and we hope to serve you again in the future.

Valutata 3 stelle su 5

Detailed information

It should be mandatory that brokers post pick-up and delivery times. Also pay. That would eliminate calling brokers and wasting time on the phone.

3 maggio 2024
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Risposta di DAT Freight and Analytics

Thank you for sharing your feedback. We understand your frustration and apologize for any inconvenience caused by the lack of information regarding pick-up and delivery times. We are constantly working to improve our services and your suggestion has been forwarded to our relevant team for consideration. We appreciate your input and hope to serve you better in the future.

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