Dailypoppins Recensioni 

204
TrustScore 3 su 5

2,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Terminated the agreement with the Rickmansworth franchise a few weeks ago. The cleaning aspects were okay but they never took the full 2hrs booked. Real problem was the lack of care around security. O... Leggi di più

Valutata 5 stelle su 5

Recently hired for an end of tenancy clean and must say they were brilliant. There were one or two spots found on the checkout report that had been missed, but they returned immediately to rectify, so... Leggi di più

Valutata 1 stelle su 5

Took my card details to take payment for my first clean. Booked in for arrival between 9-11 nobody showed up, nobody answering phones. I received a lazy text message saying they made a mistake all hum... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After 2 hours Natalia and her Polish team left my property sparkling?, spotless ? I don't know how to adequately describe the difference she and her team made. Congratulations to Daily Poppins. Incre... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di pulizie

Informazioni fornite da varie fonti esterne

Home Cleaning Specialists All franchises independently owned and operated


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

204 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,9

Tutte le recensioni

(204)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Extremely efficient and very willing to…

Extremely efficient and very willing to accommodate my requirements!
I needed a whole empty flat cleaned ready for rental - Daily Poppins did an excellent job and speedily!
Jill went out of her way to sort this out for me and I am delighted

4 settembre 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for taking the time to leave the review. I will ensure Jill and her team are made aware.

Valutata 5 stelle su 5

Peterborough Daily Poppins Team

I have been using Jill and the Peterborough Daily Poppins team since I contacted them from abroad 8 years ago to see if I could get a cleaning service to throughly clean the house we had bought ready for moving in. Jill went out of her way to help during this time, and I have been a customer ever since. Jill and her team have been throughly reliable, friendly and professional. I would recommend them to anyone wishing to use a trustworthy, and dedicated cleaning service.

3 luglio 2024
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Risposta di Dailypoppins

Thanks for taking the time to leave a review. I’ll be sure to let Jill and her team know.

Valutata 5 stelle su 5

Keep my home clean on a monthly basis.

I have been delighted to secure daily Poppins to clean my home on a monthly basis, as I am disabled and cannot do this myself. They have been happy to do additional tasks when asked.
Today's team was Julie, Gemma and Alma and they have done an exceptionally thorough job and are a joy to have in the house.

25 giugno 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks Bruce for taking the time to leave a review. I will be sure to pass on your comments to the team.

Valutata 5 stelle su 5

Invaluable

I would be lost without Justine and the team of ladies who blitz my house every fortnight. They always do a very thorough job and as a busy working mum, having this attention to detail and quality clean is truly a great support to my household. Thanks again and keep up the great work!

18 giugno 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for taking the time out to leave us a review. I will make sure Justine and her team are told.

Valutata 5 stelle su 5

Consistently high standards

We don’t know what we would do without Donna and Steph! They have never let us down, their standards have remained consistently high over two years and they have become friends. Would highly recommend.
Reading branch

4 giugno 2024
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Risposta di Dailypoppins

Thanks for taking the time out to leave the review Sarah. Could you let us know which branch you use so I can pass your comments onto them

Valutata 5 stelle su 5

Absolutely fantastic service, great price and flexible to needs

I have just used Daily Poppins for the first time to do a one-off deep clean at my elderly Dad's house. Justine the manager was fantastic, able to give a quote over the phone (which was very reasonable) and booked for the clean to be done within just 10 days of my call. The girls that came were very 'on the ball', looked smart in their red uniforms, and very professional in their approach. The quality of the clean was excellent and they provided all their own products including hoover. I'm so pleased with the overall service that I have booked for regular smaller monthly cleans which up until now I have avoided due to my Dad having dementia and not wanting anyone to go in because he keeps it clean (which bless him is tidy and definitely not a clean LOL). Justine informed me that they are experienced in cleaning for people with dementia and managing these circumstances sensitively, including making the person a cup of tea etc!!! So based on the service so far I am going try this for the first time! I'm writing this review because such excellent service is hard to come by and is invaluable when you're time short, in my case juggling work, home and a parents care needs.

29 maggio 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for taking the time to leave the review. I will pass your lovely comments to Justine and her team.

Valutata 5 stelle su 5

Always reliable and thorough

We have used Daily Poppins for three years or so. They never let us down and we always have the same two girls that are very thorough and reliable. I even got a call one morning they were due asking if they could come early in case we were not going to be in. We use the Reading Branch and Justine at base is always available by phone or email to help out or change bookings

16 aprile 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for taking the time out to leave a review Robin. I’ll be sure to let the Reading branch know.

Valutata 1 stelle su 5

Avoid!!!

Paid for 3 cleaners 440 minutes (7hrs 20minutes) which was not cheap for a full deep clean. They message a half an hr before the date and time they are due to arrive to say they can't do that day and need to do it tomorrow. I was very accommodating and said honestly that it would be difficult but I understand they were overbooked and would do what I could to accommodate. They choose the next day at 8am to show up. Next day 20 minutes after they are due to turn up I get a message saying they are stuck in traffic. I guess that happens to the best of us? 8:45 and still no sign of them and I had scheduled an app so I wouldn't be in their way so I had to leave. I arrive home at midday and they are already gone. It's clear someone came in and cleaned....but why are they gone? I moved the sofa, there's dirt underneath. The windows clearly aren't done. I check another room in case it's just one mistake. Only the things they had clearly moved and not put back were actually moved. Most large items were not moved for cleaning. Oven also was not cleaned. They also threw out some plastic plant leaves from a pot I had in one room.....why?? Why throw out anything like that that's clearly not rubbish? When I asked neighbours to try confirm how many cleaners were sent and get an idea how long they were there, no one had even seen the van. They must have been there and hour MAX, and certainly didn't arrive just after I left as they insisted! So I try to email the dirt pictures and politely ask when the rest of the job will be done and my email bounced? So they'd blocked me before ever contacting them?! You don't do that in anticipation unless you know what you did was wrong. I had used them before and they were great but they clearly haven't kept up that quality. It's not my place to assume whether it was a logistics errors, or the cleaners, or a manager, etc. All I can say for sure is I paid 3 times more for the service I actually received in the end and I will never use them again

12 aprile 2024
Non scritta su invito
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Risposta di Dailypoppins

Sorry that you’ve not been pleased with the recent service I’m unsure why your email to Kate bounced as we’re unaware of any problems however we will pass your comments to Kate at the Cork branch who will contact you directly to discuss the issues you have raised.

Valutata 5 stelle su 5

Daily Poppins a reliable clean

Daily Poppins are very reliable. The cleaning is very efficient and thorough and the staff are well presented, considerate, polite and kind. Booking, payment and any necessary changes can easily be made on line or by phone.

27 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

A good choice

Have been using Poppins for years, reliable service, friendly staff and they keep our house clean and tidy, no issues what so ever.

22 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Incredible cleaning results from Polish team

After 2 hours Natalia and her Polish team left my property sparkling?, spotless ? I don't know how to adequately describe the difference she and her team made. Congratulations to Daily Poppins. Incredible value for money. I will definitely use them again.
John Dickins, Newbury.

12 marzo 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for leaving the review John. I will let the staff know.

Valutata 5 stelle su 5

Agnes and the team at Daily Poppins are…

Agnes and the team at Daily Poppins are very thorough and efficient. The house is always immaculate after their visit. We’re very grateful for their flexibility when we’ve needed it too.

8 marzo 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for leaving Agnes a 5 🌟 review Morgan. I’ll be sure to let her know.

Valutata 5 stelle su 5

Angie and the team from Stamford have…

Angie and the team from Stamford have been cleaning my mum’s house for the last couple of years which we’ve been very pleased with. They are always very friendly and polite ensuring mum feels at ease when they are in the house. Members of the team don’t change very often which is great for mum. Would definitely recommend to friends.

28 febbraio 2024
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Risposta di Dailypoppins

Thanks for leaving the review 5 🌟 Jan. I’ll let Angie and her team know

Valutata 5 stelle su 5

First-class cleaners

First-class cleaners. House always looks sparkling when they have been. Would recommend them heartily.
David and Bara A.

7 marzo 2024
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Risposta di Dailypoppins

Thanks for taking the time to leave us the review David.

Valutata 5 stelle su 5

Great experience

Dailypoppins Newbury done amazing job. Highly recommended.

1 marzo 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for taking the time out to leave a review Denis we really appreciate it

Valutata 5 stelle su 5

Flexible and reliable

Been using Justine and team in Reading since October last year for a fortnightly clean. Team are not always the same people but always polite, efficient and do a good job in the time. Flexible and reliable. They suit me!

5 marzo 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks for leaving a review we really appreciate you taking the time to do so. I will let Justine and her team know

Valutata 5 stelle su 5

I have a fortnightly clean and Daily…

I have a fortnightly clean and Daily Poppins ladies are the best. Always cheerful. Very efficient and thorough and leave my home spotless. My grateful thanks to all of Agnes’s team. I can’t praise them enough.

5 marzo 2024
Non scritta su invito
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Risposta di Dailypoppins

Thanks Elizabeth for leaving a review. I will be sure to let Agnes and her team know.

Valutata 5 stelle su 5

We have used the Stamford franchise…

We have used the Stamford franchise element of this company for many years now and have always been very pleased with the standard, both cleaning and customer service. A big pat on the back for Angie who we can't praise too highly!

28 febbraio 2024
Non scritta su invito

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