Seems as though some customers are lucky with Customer Services and others are not. Purchased an air conditioning unit. Pipe on the back is awful and keeps coming off. Instead of sending out... Leggi di più
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Scopri cosa dicono le persone
Hassle free, fast delivery. I really love this combination microwave air fryer, in my opinion it's excellent. One minor thing, I didn't take too much notice of the dimensions, it's big! So I would rec... Leggi di più
L'azienda ha risposto
I bought a Daewoo Smartwatch from a shop and had a problem with the charge cable so I emailed their Contact Us and received a swift message back asking for my details and my purchase details and whe... Leggi di più
L'azienda ha risposto
Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant. I purchased the smaller food mixer which, having now been used is very very im... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Informazioni di contatto
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Regno Unito
- 01618317879
- help@daewooelectricals.com
- daewooelectricals.com
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Daewoo responded extremely quickly to a…
Daewoo responded extremely quickly to a problem I had with one of their products. Their service was second to none and I cannot praise them highly enough for sorting this. Well done Daewoo customer services and thank you!

Risposta di Daewoo Electricals
Microwave Airfryer
EDIT: I have just received a call from customer service who is now sending out the missing parts.
Situation now resolved and star rating amended. ORIGINAL: I purchase the new Microwave airfryer. The airfryer shelf/basket was missing from my order. I have been contacting them since 15/04/2026 and still have had no replacement or updates. You can't even call them and the live chat doesn't work. Very disappointed?!!
I have replied the emails with the requested photos and you state you haven't received them! It would be far easier to speak to someone.

Risposta di Daewoo Electricals
Amazing company totally understood my…
Amazing company totally understood my situation regarding my purchase.

Risposta di Daewoo Electricals
After a serious leak flooded the…
After a serious leak flooded the downstairs of our house, I purchased the Daewoo 30L Dehumidifier to help dry out the affected area. Overall, I’m very pleased with its performance. It’s currently extracting around 400ml of moisture per day, which might not sound like much at first, but given that the space has a concrete floor covered with ceramic tiles, drying conditions are far from ideal. In that context, it’s doing a solid and consistent job.
One of the standout features is how easy it is to use. It’s genuinely plug-and-play—no complicated setup or confusing controls, which was a huge relief during an already stressful situation.
That said, there is one design flaw worth mentioning. The water tank includes a long, narrow viewing window that’s meant to show the water level, but in practice, it’s too opaque to be useful. I often had to remove the tank entirely just to check how full it was, which is a bit inconvenient.
As for the purchasing experience, everything went smoothly. The ordering process was straightforward and professional, delivery was prompt, and I appreciated being kept informed throughout.
All things considered, despite the minor issue with the water level window, this dehumidifier has proven to be a reliable and effective solution for a challenging drying job.

Risposta di Daewoo Electricals
Faulty 16l dehumidifier, no interest from Daewoo
Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not help, because I had not registered for their extended warranty. Shoddy products and poor customer service.

Risposta di Daewoo Electricals
Very impressed
Received counter top oven next day after order.
It wouldn't fit where I wanted so asked for return.
Deawoo replied straight away that they would have item picked up on a day to suit me.
My son managed to reposition oven and it is working very well.
Very happy.

Risposta di Daewoo Electricals
The item was delivered the next day as…
The item was delivered the next day as advised and received well packaged.
Can't ask for better service.

Risposta di Daewoo Electricals
Excellent next day came my…
Excellent next day came my delivery.Coffe machine very happy with my choice looks very nice in my kitchen and really happy. Good coffee machine recommended

Risposta di Daewoo Electricals
We have the microwave air fryer which…
We have the microwave air fryer which we find excellent we asked for a baking tray and they replaced it within a few days and they were so helpful so I recommend them

Risposta di Daewoo Electricals
Fantastic products
Fantastic products, great service, easy to do business with, I always love my Daewoo products.

Risposta di Daewoo Electricals
Mi televisor DAEWOO
Aunque no hablo inglés, debo comentar que luego de 21 AÑOS mí televisor Daewoo sigue activo y se adaptó al ONN para poder ver streaming, aunque sea modelo antiguo. Quisiera uno nuevo, pero no tengo dinero. Más sé que le queda vida y eso es felicidad y garantía para quien traduzca y lea. Téngale FE a los televisores DAEWOO

Risposta di Daewoo Electricals
Good quality dehumidifier and excellent…
Good quality dehumidifier and excellent customer service. Nice to have a 3 year warranty too.

Risposta di Daewoo Electricals
Daewoo soup maker problems
Daewoo soup maker absolutely useless, my first one started turning off and on, sometimes coming back on only displaying half the lights, I gave up and returned the item, I did wonder if it was my fault opening the unit partly through cooking and steam getting into the electrics on the handle. I returned the unit ordered a new, not opening the lid at all during cooking, now today the unit switches off again and after a while resumes cooking, I shall return this one as well, how hard can it be to design a pot that heats up and spins a blending blade, when I contacted customer service the first time was given the impression that there had been numerous returns of this item. Daewoo probably wont read this review again but here's 3 ideas :-
1. Supply a small cheap plastic guard to cover blades when washing and drying.
2. You have a 4 digit LED display on the unit, the unit knows why its turning off, use the 4 digits to display Error Codes to help the customer know what's wrong, maybe there will be less returns.
3. Nobody else seems to do it, but what about a display on the outside of the jug to show the current fill level to avoid overfilling, may be a little bit more convenient than relying on the internal level. indicator.

Risposta di Daewoo Electricals
Good product bad customer service
Food warmer / Slow cooker bought for 27.99 and after a couple of uses (good product no issues there), the bottom of box gave away and 2 of the bowls broken. Contacted customer service to request 2 bowls and happy to pay - was redirected by them to go to retailer where I purchased this but they were not helpful. Came back to Daewoo and they want £30 for 2 replacement bowls when the slow cooker with 3 bowls cost around 28 - not sure how that can be justified. So don't expect them to come to help too eagerly if you have an issue.
Original order was placed with Robert dyas Order Confirmation - Order #1223162023. (Adding asbRequested by Daewoo. I contacted them and they asked me to check with Daewoo as they dont have spares)

Risposta di Daewoo Electricals
Brilliant, just Brilliant
Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant.
I purchased the smaller food mixer which, having now been used is very very impressive. It's action is efficient and quick. I like the way the beater slots in and secured. The mixer is exceptionally quiet. The proof is in the eating....the cake has been gone down extremely well - it is light and moist and has received rave reviews from those who have tried it.
All in all an extremely positive experience.

Risposta di Daewoo Electricals
I bought this microwave for my mother
I bought this microwave for my mother. She absolutely loves it for its ease of use and also it's power. She also loves the unique colour.

Risposta di Daewoo Electricals
Quite pleased with purchase.
Products look nice although a little clunky.
The kettle level is difficult to read.
Good value for money.

Risposta di Daewoo Electricals
Absolutely the best customer service…
Absolutely the best customer service ever. There was a broken piece in the microwave and they fixed it immediately and sent a new one

Risposta di Daewoo Electricals
Kettle noisier than I would have liked,
Kettle noisier than I would have liked,

Risposta di Daewoo Electricals
Customer service was exceptional
Customer service was exceptional. There was a fault in one area of the decorative finish on the toaster I ordered. I emailed customer services and they replied very quickly and organised a replacement to be sent out straight away. Fantastic customer care.

Risposta di Daewoo Electricals
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