Finally received my bike saddle seat stem, the lady involved, Hazel, done a great job trying to sort this with the supplier, pinarello, but pinarello dragged their feet👍
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From start to finish the company has been quite outstanding! The bike is perfect. I had a question day 1 which was dealt with promptly. Very highly recommended.
L'azienda ha risposto
I had an excellent experience with CycleExchange. They patiently and helpfully answered all my weird and wonderful questions! They were also extremely helpful when I visited the store to test-ride th... Leggi di più
L'azienda ha risposto
Accidentally came across this company, and I’m so glad I did. I’d been looking for a gravel bike for a while but didn’t want to spend thousands. I bought a second hand bike that looks brand new for a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
Informazioni di contatto
27 Sury Basin, KT25NZ, Kingston, Regno Unito
- 02085468289
- support@cycleexchange.co.uk
- cycleexchange.co.uk
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Don’t think I will buy new again
Don’t think I will buy new again, I purchased through a cycle to work scheme and the process couldn’t of been easier, the help and support via email was first class and when the bike arrived it was beyond my expectations, highly recommend
5 febbraio 2026
Risposta di Cycle Exchange
Hi Gareth, that's what we like to hear 👍 Hope you're enjoying the Ribble.
What’s there not to like
What’s there not to like, you walk in and surrounded by all these gleaming beautiful bikes, I wish I could afford them all!!!
22 gennaio 2026
Risposta di Cycle Exchange
Hi Dimitri, glad you enjoyed the shop experience 😍 . Hope you enjoy the Cinelli.
If I could give 10 stars
If I could give 10 stars, I would.
I have long searched for a pinarello Dogma F, and I ended up buying at Cycle exchange as the bike looked as it was new, however the price was super convenient, way below the price of a new model.
I would say thanks to every single member of staff who helped me and showed knowledge, passion and dedication.
5 febbraio 2026
Risposta di Cycle Exchange
Hi Domenico, thanks for the lovely feedback, it's much appreciated 😍 Hope you're enjoying the Dogma F. All the best 😁
Greedy
Got an offer through for my bike which was quite frankly offensive, considering they are marketing the EXACT same models/specs for what would have been a 133% markup. Just plain greedy. I'd rather them just come out and say they didn't want it rather than try and pull my pants down. Madness. Complete waste of time.
12 febbraio 2026
Non scritta su invito
Risposta di Cycle Exchange
Hi Adam, we price dynamically according to where the market demand is at the time of submission. Your model of bike is now in much less demand than it was previously. The one you are comparing to has been unsold for a while. We can always sell on commission for you, so sale or return with fixed margin. If we didn't want it we wouldn't offer. Sorry it didn't work out and best of luck with the sale.
Risposta di Cycle Exchange
Hi Brian, thanks for the review, hope you're enjoying the CAAD12. 👍
Dogma F12
I bought an F12 from cycle exchange and it was a great price.
The bike is absolutely immaculate, it could almost pass as new.
Friendly staff and a nice easy transaction.
19 gennaio 2026
Risposta di Cycle Exchange
Hi Martin, great to hear and thanks for taking the time to review. Enjoy 😊
Great business model for high end cycle exchange/ pre owned purchase
Max is a cycle enthusiast over a sales person that supported me through the whole purchase of a pre owned late model Cannondale Synapse at nearly 50% of the current RRP. I was made to welcome and given the opportunity to test ride the bike irrespective of a commitment to buy. Once I agreed to purchase, the bike was given a thorough check and final tune by the on site work shop while I waited and I was able to take the bike straight after that. Cannot recommend them highly enough.
2 febbraio 2026
Risposta di Cycle Exchange
Hi Mike, thanks for the lovely feedback, it's been passed on to Max, much appreciated 🙏 Enjoy
Big thanks to Mo and the team for…
Big thanks to Mo and the team for converting my Diverge to GRX Di2 really helpful throughout and kept me updated and its just so much better for the upgrade, flies along!
6 febbraio 2026
Non scritta su invito
Risposta di Cycle Exchange
Hi Pie, thanks for the lovely feedback, it's been passed on to Mo 🙏 Enjoy the Diverge.
Absolutely brilliant
Absolutely brilliant. Bought my dream bike from them recently. Could not be happier with the service and bike. 5 stars well deserved.
26 gennaio 2026
Non scritta su invito
Risposta di Cycle Exchange
Hi Lawrence, appreciate the review. Hope you enjoy 😊
5 star service …
All the staff that I spoke to were very polite and helpful. My questions were answered in a very quick time by email giving you confidence that you were not being misled
30 gennaio 2026
Risposta di Cycle Exchange
HI Terry, appreciate you taking the time to review 😊Hope the F12 is going well and you're enjoying.
Great communication and a pleasure to…
Great communication and a pleasure to deal with. Thanks guys!
30 gennaio 2026
Risposta di Cycle Exchange
Hi Jonathan, that's lovely to hear, much appreciated. Have fun on the Brother. 😊
Top quality delivery service
Top quality delivery service.
Great information and advice from the gent who delivered it
30 gennaio 2026
Risposta di Cycle Exchange
Hi Leon, appreciate the lovely feedback, will pass on to our delivery team. Hope you enjoy the Bianchi. 👍
Risposta di Cycle Exchange
Morning Filippo, thanks for the review and hope you're enjoying the Madone. 👍
Fantastic staff all of whom have a deep…
Fantastic staff all of whom have a deep love and knowledge of all things BIKE.
28 gennaio 2026
Risposta di Cycle Exchange
Hi Adam, great to have you back with us 👍 and hope you enjoy the S-Works build we did for you. All the best
Risposta di Cycle Exchange
Hi Stephan, hope you've managed to get the Factor built and on the gravel 😊 Enjoy
New Pinarello
Bike exactly as described. Brilliantly packaged and super fast delivery. Customer service excellent too - all queries answered promptly. Would definitely use again.
23 gennaio 2026
Risposta di Cycle Exchange
Hi Kevin, hope you've managed to get out on the F7 and take it through it's paces. Appreciate you taking the time to feedback. All the best. 🙏
The bike arrived exactly as described
The bike arrived exactly as described, well packaged and in good time.
26 gennaio 2026
Risposta di Cycle Exchange
Hi Andrew, thanks for the review, hope you're enjoying the Ribble. 👍
Great experience from start to finish
Great experience from start to finish. Well structured website with clear and relevant info related to the frame I purchased plus the option to speak direct with one of the team.
26 gennaio 2026
Risposta di Cycle Exchange
Hi Chris, thanks for the lovely feedback, much appreciated. Hope you're enjoying the Curve Belgie. 🙏
This is the 3rd bike I buy from Cycle…
This is the 3rd bike I buy from Cycle Exchange. Great experience. Good advice on what’s right for me, no sales push.
11 gennaio 2026
Risposta di Cycle Exchange
Hi Telmo, great to have you back 😍 and hope you're having lots of fun on the Enve. All the best.
Saw a bike that I had been looking at…
Saw a bike that I had been looking at for a few months! Called Cycle Exchange and all of the advisors were very helpful and professional. Helped me make my mind up and I am now the proud of owner of said bike. Excellent job 👍👍
9 gennaio 2026
Risposta di Cycle Exchange
Hi Mark, great to hear and hope you're enjoying the Wilier. Thanks for taking the time to review. 😊
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