Cycle Exchange Recensioni 

My experience was brilliant,my Bike was like new and I couldn't be happy 👍

Absolutely fantastic service from all at cycle exchange. For the price I paid for my bike it is bargain and arrived looking like a brand new bike. They helped me with advice to get mine on our cycle to work scheme and with a free delivery code saved £95! Absolute legends and keep looking weekly for my second purchase!

Really great customer service - helped me to find the perfect bike for me at a very reasonable price!

This was my second time buying a bike from here. More than happy with the purchase and for the help that I received in store. Highly recommend to get a bike from Cycle Exchange

Easy to communicate with, someone at the end of the telephone, knowledgeable and helpful

I had a few questions regarding my purchase which were answered quickly.
The bike exceeded my expectations when delivered.
Highly recommended resource for a top quality bike at a bargain price.

From first visiting the shop to enquire, having my specific needs met, seamless and prompt follow up comms, to finally picking up my beautiful new bike - absolutely first class customer service from highly knowledgeable professionals

Josh was very helpful in guiding me to the right road bike. Good knowledge and service.

Great service, very attentive. They listened to my requirements & produced a bike that wasn’t on my radar! Tried it, loved it & brought it!
I would happily recommend to friends to check it out.

Amazing price for an amazing bike, very friendly and helpful hrough out.

Excellent customer service goods delivered exactly as promised. Great quality good prices will definitely deal with them again in future.

This is my second experience of buying a premium road bike with Cycle Exchange. The first one sadly resulted in me having to return the bike due to a size issue but this was handled sympathetically and resolved quickly with Hazel’s expert assistance. I have just purchased a one year old Cannondale Supersix Evo and am delighted with it. The price point was just right considering you get 12 months warranty and the service from the shop team was first class. I was able to test ride the bike with minimum hassle (luckily I live close by). I would recommend CE to anyone as they are professional and helpful.

Great service from start to finish and helped answer my questions about spec. Very pleased.

Excellent service from initial discussions, order and delivery

Really great service from Cycle Exchange, I would certainly use them again. The bike was as described & packed well for delivery, which was prompt. I am really enjoying using the bike. Thank you for a great experience :)

Really pleased with my second-hand bike and the service I received. Advice from the staff was extremely helpful as I was unsure about the frame size and my height. Great experience overall and I’d definitely recommend them.

I've never been happy with the fit of the brand new Canyon Endurace bike I bought a couple of years ago. I exchanged it for a smaller size Ultimate through Cycle Exchange and the whole process went very smoothly and efficiently. I had a problem initially with moving the seat stem but was well supported by Cycle Exchange and resolved the problem without any fuss. The exchange cost my quite a bit but it was well worth it so I'm one very happy customer.

I recently purchased a Trek Domane through Cycle Exchange using the Cyclescheme scheme and the experience has been fantastic from start to finish.
The team were extremely helpful throughout the entire process, from reserving the bike while my Cyclescheme application was being approved, to helping with the voucher redemption and collection.
A special thank you to Hazel, who managed everything professionally and kept me informed throughout. The customer service was excellent and nothing ever felt like too much trouble.
I would also like to thank Mo, who went above and beyond with the technical support. As someone relatively new to road cycling, Mo not only resolved the issues I experienced after collection, but also took the time to teach me some important cycling and bike maintenance basics. That advice and guidance has already been incredibly valuable and gave me much more confidence in looking after the bike myself.
What impressed me most was the after-sales support. I experienced an unexpected issue with the bike shortly after collection and the team dealt with it quickly, professionally and without hesitation. It's easy to provide good service when everything goes smoothly, but the real measure of a company is how they respond when something goes wrong, and Cycle Exchange were exceptional.
I am absolutely delighted with my Trek Domane and wouldn't hesitate to recommend Cycle Exchange to anyone looking for a quality bike backed by knowledgeable staff and first-class customer service.
Thank you Hazel, Mo and the entire Cycle Exchange team!

Cheers
Karthik

Well packaged. Arrived promptly. Looked shiny and new. Decent price. Nice to know it had been checked over before it arrived so no nasty surpises. Can't ask for more really.

Love my new bike! Took it for a 35 mile spin and it handles amazingly. The whole buying and ordering process was really easy. Customer service was great! Highly recommend this company :)

One area that is frustrating though, is they use Royal Mail for their deliveries. Royal Mail are the weirdest delivery service for large items. Their system is very confusing and just doesn't actually make any sense. That however, is no reflection on Cycle Exchange who have provided me with an outstanding bike that I am very happy with.