CXMRecensioni 

823
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I’ve been using CXM for about 2 months, and overall my experience has been very positive. Their response is good, and although I faced a small issue with account approval, it was handled well and... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Excellent service client – Courtier très professionnel J’ai eu une très bonne expérience avec CXM. Le service client est excellent : professionnel, clair et très réactif. Toutes mes questions... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

saya mengalami kendala atas kesalahan sendiri, akan tetapi segera teratasi dengan baik dan cepat ketika menghubungi bantuan live chat (cs) terima kasih atas kerjasamanya selama ini, csnya rama dan san... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gentlemen, Good Afternoon, 1st thank you again for the Egyptian Musk Oil and 2nd, last we spoke i said I had gotten a battery for my watch from a independant jewlery stand there, leaving w/a battery... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

823 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 81% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(823)

256 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Secara keseluruhan

Secara keseluruhan, servis yang mantap, cepat dan pantas.

21 novembre 2025
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Risposta di CXM

Terima kasih atas ulasannya! Senang mendengar Anda puas dengan layanan kami yang cepat dan responsif. Kami akan terus berkomitmen memberikan pelayanan terbaik bagi semua klien.

Valutata 5 stelle su 5

Review TitleReliable service with smooth trading and good support:

I’ve been using CXM for about 2 months, and overall my experience has been very positive. Their response is good, and although I faced a small issue with account approval, it was handled well and got resolved.

The best part is that there are no third-party transactions, which makes the platform feel more secure. The spreads are good, and during algo trading I haven’t experienced any latency or lagging issues at all.

Overall, I’m happy with the service and can recommend CXM based on my experience so far.

20 novembre 2025
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Risposta di CXM

Thank you for your detailed feedback! We’re glad to hear you’ve had a positive experience over the past two months and that our team was able to resolve your account approval issue smoothly. We appreciate your recognition of our secure transaction process, competitive spreads, and stable performance during algo trading.

We’re committed to maintaining this level of service and look forward to supporting your trading journey moving forward.

Valutata 5 stelle su 5

Quick response

20 novembre 2025
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Risposta di CXM

Thank you for your feedback! We’re glad to know you received a very fast response from our team.

Valutata 5 stelle su 5

best broker

best broker. fast withdrawal .

19 novembre 2025
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Risposta di CXM

Thank you for your feedback! We’re glad to know you consider us a top broker and that you’re satisfied with our fast withdrawal process.

Valutata 5 stelle su 5

Excellent srervice

17 novembre 2025
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Risposta di CXM

Thank you for your feedback! We’re glad to know you’re pleased with our excellent service.

Valutata 5 stelle su 5

He tenido un pequeño problema con la…

He tenido un pequeño problema con la verificación de mi documentación y através del Chat lo han solucionado de una manera muy eficiente y profesional. Un muy buen soporte.

11 novembre 2025
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Risposta di CXM

Gracias por tu comentario! Nos alegra saber que tu verificación fue resuelta de manera rápida, eficiente y profesional a través del chat. Estamos comprometidos a ofrecer un soporte de alta calidad a todos nuestros clientes.

Valutata 1 stelle su 5

Beware

Beware, fellow BDMs!
I worked with this company as a Business Development Manager for less than two months before they abruptly terminated my contract without any valid reason.
During the hiring process, they gave me assurances that all client payment gateway solutions are available only for me to later discover this was untrue.When clients registered and wanted to deposit the narrative changed asking clients to deposit via Cypto of which clients become uncomfortable with this method and took steps to terminate my contract not because of perfomance but lack of tools by the employer.
I have henceforth initiated a lawsuit against the company to claim for unlawfully termination.
In summary a terrible company to work with to build a career.

23 settembre 2025
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Risposta di CXM

Thank you for sharing your review. For transparency, we would like to clarify several points. Your employment was fully compensated, and all financial obligations from our side were settled. Company equipment issued to you has not been returned despite multiple follow-ups.

Regarding performance, our internal records show that no measurable results or deliverables were achieved during your time with the company. All payment channels and procedures were clearly explained during onboarding, and available methods vary by region and regulatory requirements, which was communicated to you.

CXM maintains a positive, professional work environment and has a strong team of long-standing employees who continue to grow within the company. We stand by our operational standards and remain committed to fairness, compliance, and transparency.

We wish you success in your future endeavors.

Valutata 5 stelle su 5

Such a great agent

Such a great agent, helpful and intelligent…

10 novembre 2025
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Risposta di CXM

Thank you for your feedback! We’re glad to hear our agent provided helpful and knowledgeable support.

Valutata 5 stelle su 5

ITS FAST THAN EVER

7 novembre 2025
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Risposta di CXM

Thank you for your feedback! We’re pleased to know you experienced such fast and efficient service.

Valutata 1 stelle su 5

CXM held my money, claiming that I engaged in toxic trading but failed to provide convincing evidence.

I have been extremely shocked and disappointed over the past two weeks because my money was held by CXM. However, after reading reviews on Trustpilot from other traders in similar situations, I feel compelled to speak up about my story to warn everyone about the scams of this broker.

I opened an account with CXM on October 15, deposited money, and executed 6 XAUUSD trades and 6 EURUSD trades. The EURUSD trades were relatively boring with small winning and losing positions, but the XAUUSD trades yielded significant profits for me.

However, on October 21, I received an email from CXM stating that my account was flagged for malicious trading. I was very surprised because my trades were intraday, not high-frequency, how can a normal intraday trades be toxic? Through my IB, I requested a clear explanation from the platform and received the following response: My XAUUSD trades exploited the platform's price latency to enter orders and profit immediately. They also sent me a so called "decay chart" to illustrate that a few seconds after I entered the orders, my trades were instantly profitable. I carefully reviewed their analysis and countered as follows:

- My XAUUSD buy strategies were held for many hours and all endured very large drawdowns, with some orders even experiencing 25% drawdown before closing with profit. Therefore, the idea of instant profits is completely meaningless. CXM cannot simply rely on 6 XAU trades to label me as engaging in toxic trading, especially since all orders were held for long periods (averagely 3 hours). Is the only abnormality for the platform that my trades were profitable?

- When I asked CXM to send analysis for the EURUSD trades as well, they shown that 4 out of 6 were completely normal, but the remaining 2 were entered at more favorable prices than the market price. CXM concluded that although they didn't have the same advantage as the XAUUSD orders, overall they still profited immediately after entry => So they're using 2 out of my 6 EURUSD trades to conclude that I engaged in toxic trading?

- Furthermore, in our back-and-forth responses, I received detailed information about the "advantage" that my XAUUSD orders supposedly had, and this shocked me immensely: Most of my BUY orders were entered at the prices that much lower than the "price" they provided for comparison (which they called "Interval Ask"), including one order that was 40 pips lower (Buy at $4,254.96 while "Interval Ask" was $4,259.31) and another 26 pips lower (Buy at $4255.15 while "Interval Ask" was $4257.71). This is something that could never happen in the market; even when checking the historical prices on candles at that time, I couldn't find the "price" they mentioned. When I raised this issue with the IB and CS, I received the response that "this is a decision from the risk department and there will be no further response." In other words, CXM will no longer explain anything to me, and I will lose my money simply because they say I engaged in toxic trading. This is highly unprofessional and blatant behavior—when they feel they're losing the argument, they stop communicating and brazenly seize your money.

The total amount they're holding is nearly 4k USD. I know it's not a large sum for experienced traders, but for me, what's lost is trust in a broker. When you trade and lose, it's fine. But when you trade and win, they'll find an excuse to hold your money. And once your money is held, whether you protest or not, they'll decide based on the level to refuse to discuss right and wrong with you. Most importantly: when you present very clear evidence showing their conclusion is inaccurate, they'll respond with copy-paste answers like "this is the final conclusion and no further explanation will be provided."

I am Tham, my MT4 ID is 10012736. Everything I've written here is completely true, and I will not stop sharing this story until CXM publicly apologizes to me. I may not need the money, but CXM needs to learn a lesson to improve their transparency.

21 ottobre 2025
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Risposta di CXM

Thank you for taking the time to share your experience. We understand how upsetting this situation has been for you, and we appreciate the opportunity to clarify our position.

Please note that CXM does not take action against clients simply because they are profitable. Account reviews are triggered only when trading activity is flagged by our monitoring systems and assessed under the Trading Terms and Conditions that all clients accept when opening an account.

In your case (MT4 ID: 10012736), the review was initiated due to execution-related patterns identified across more than one instrument, including XAUUSD and EURUSD. These assessments are based on execution-time data and liquidity-provider benchmarks, not on trade duration, drawdown, or public chart prices alone. For this reason, internal reference prices used in risk analysis may differ from what is visible on standard historical charts.

We understand your frustration regarding the explanation process. Once a review is completed by the risk department and a conclusion is reached in line with policy, the outcome is considered final. This is part of our internal governance process and is applied consistently across all cases.

We regret that this experience has impacted your trust in us. While we stand by the review outcome based on our policies, we acknowledge your concerns and appreciate you sharing them. Transparency and fairness remain core priorities for CXM, even when decisions are difficult.

We wish you the very best in your future trading journey.

Valutata 5 stelle su 5

Leo has been very efficient

Leo has been very fast, efficient & helpful .

I’ve tried chatting couple of times but i was put on hold for a very long period & it went silent.

Leo has solved my enquiry efficiently.
Gratitude to Leo…
Thank you Leo

30 ottobre 2025
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Risposta di CXM

Thank you for your feedback! We’re glad to hear Leo assisted you efficiently and resolved your enquiry. We also appreciate your note regarding chat response times, this will be reviewed internally to ensure faster service in the future.

Valutata 5 stelle su 5

The support staff (elsa) was very…

The support staff (elsa) was very helpful and friendly. Manual verification done smoothly. Thank you!

23 ottobre 2025
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Risposta di CXM

Thank you for your feedback! We’re happy to hear that Elsa provided friendly and helpful support, and that your verification was completed smoothly.

Valutata 2 stelle su 5

The closing of the order did not meet…

The closing of the order did not meet the set point, which caused the profit to be damaged.

13 ottobre 2025
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Risposta di CXM

Thank you for your feedback! Please note that all orders are executed at the best available price from our liquidity providers once the market reaches the set level. In some cases, especially during high volatility or rapid price movement, execution may differ from the exact set point. This is a normal market condition and not a system error.

If you’d like us to review the specific trade, please contact support@cxm.com
with the trade ID so our team can provide the full execution report.

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