I’ve been using CXM for about 2 months, and overall my experience has been very positive. Their response is good, and although I faced a small issue with account approval, it was handled well and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service client – Courtier très professionnel J’ai eu une très bonne expérience avec CXM. Le service client est excellent : professionnel, clair et très réactif. Toutes mes questions... Leggi di più
L'azienda ha risposto
saya mengalami kendala atas kesalahan sendiri, akan tetapi segera teratasi dengan baik dan cepat ketika menghubungi bantuan live chat (cs) terima kasih atas kerjasamanya selama ini, csnya rama dan san... Leggi di più
L'azienda ha risposto
Gentlemen, Good Afternoon, 1st thank you again for the Egyptian Musk Oil and 2nd, last we spoke i said I had gotten a battery for my watch from a independant jewlery stand there, leaving w/a battery... Leggi di più
L'azienda ha risposto
4,6
Eccellente
823 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 81% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di CXM
Thank you for your feedback! We’re glad to know you received a fast response from our team.
Very nice Very good satisfaction
12 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear that you are satisfied with our services.
Impressive respond time considering I'm…
Impressive respond time considering I'm from Malaysia
12 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear our customer service team responded quickly and assisted you whenever you needed help.
Risposta di CXM
Thank you for your kind words! We truly appreciate your support and always strive to do our best to provide reliable service, fast support, and a positive experience for our clients.
Risposta di CXM
Thank you for your feedback! We’re glad to hear you received excellent service and helpful support from our team.
Berjayelah Upin ipin
12 gennaio 2026
Non scritta su invito
Risposta di CXM
Terima kasih atas ulasannya! Kami hargai sokongan anda dan akan terus berusaha memberikan perkhidmatan yang terbaik kepada semua klien.
terbaik dan selesai dengan pantas
11 gennaio 2026
Non scritta su invito
Risposta di CXM
Terima kasih atas ulasannya! Senang mendengar bahwa layanan kami terbaik dan masalah dapat diselesaikan dengan pantas. Kami akan terus berusaha memberikan pelayanan terbaik.
fast replys
9 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to know you received fast replies from our team.
The best broker 🫡🫡
9 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We truly appreciate your support and always strive to do our very best to provide reliable service and a great experience for our clients.
If has anything problem
If has anything problem, i chat with customer service they very fast respon. Thanks
8 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear our customer service team responded quickly and assisted you whenever you needed help.
Formal complaint closed without promised follow‑up (Ticket 176155)
I am writing this review to document my experience with CXM regarding execution issues on XAUUSDr during the market reopening.
On December 26, 2025, I submitted a formal complaint after experiencing abnormal behavior on the MT5 platform. During the market reopening, the price appeared frozen at 4490.99, and multiple close requests on open XAUUSDr positions were sent but not executed. Despite repeated attempts, the orders were only executed later at significantly worse prices.
CXM acknowledged my complaint and assigned ticket ID 176155. On January 3, 2026, CXM informed me in writing that my account manager would contact me to further address the matter and asked for my patience.
As of today, no account manager has contacted me, despite the time elapsed since the initial complaint (submitted on December 26). The ticket was closed without compensation or adjustment, and without the promised follow‑up.
I would like to clarify that this review is not based on expectations of profit, but on:
1) documented execution issues during market reopening;
2)lack of effective follow‑up after a formal complaint;
3)and the absence of the promised contact after the case was closed.
All communications were handled in writing, and the facts described above can be verified through the corresponding email correspondence and ticket records.
This review is posted solely to document my experience for other traders considering this broker.
6 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for sharing your feedback. Your complaint was reviewed in line with our execution and complaints-handling procedures. Please note that during market re-openings, especially on instruments like XAUUSD can involve widened spreads as liquidity is thin, which may result in orders being filled at the best next available market price once liquidity resumes.
We regret any disappointment regarding the expected follow-up from your account manager and have noted your feedback to improve our communication process. If you would like the case reviewed again, please contact our support team directly.
Percaya bahwa anda baik
7 gennaio 2026
Non scritta su invito
Risposta di CXM
Terima kasih atas kepercayaannya! Kami menghargai keyakinan Anda dan akan terus berusaha memberikan layanan terbaik.
Fast support with very nice staff
6 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear our support team assisted you quickly and with a friendly approach.
Smooth verification and clear communication
My experience was smooth and straightforward. The verification process was handled professionally, and communication was clear throughout. Although it took some time, the team kept me informed, which I appreciated. Overall, the service was reliable and met my expectations.
6 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re pleased to hear that your experience was smooth and straightforward, and that our team handled the verification process professionally while keeping communication clear throughout. We appreciate your patience and are glad the service met your expectations.
Risposta di CXM
Thank you for your feedback! We’re glad you found the information provided by CXM helpful.
quick response
2 gennaio 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear our support team assisted you quickly.
Agent Ayaan.
The agent name Ayaan is really helpful and efficient. Great service, keep up the good work!
31 dicembre 2025
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear that Ayaan was helpful and efficient. We truly appreciate your kind words.
Sat set membantu membernya jika ada…
Sat set membantu membernya jika ada kendala, utamanya dalam hal penarikan, jos gandos
30 dicembre 2025
Non scritta su invito
Risposta di CXM
Terima kasih atas ulasannya! Senang mendengar tim kami sigap membantu ketika ada kendala, terutama dalam proses penarikan. Kami akan terus berkomitmen memberikan layanan terbaik untuk semua member.
fast feedback
28 dicembre 2025
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to know you received fast feedback from our team.
Great communication and help alot
24 dicembre 2025
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad to hear our communication was clear and that our team was able to help you effectively.
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