I’ve been using CXM for about 2 months, and overall my experience has been very positive. Their response is good, and although I faced a small issue with account approval, it was handled well and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service client – Courtier très professionnel J’ai eu une très bonne expérience avec CXM. Le service client est excellent : professionnel, clair et très réactif. Toutes mes questions... Leggi di più
L'azienda ha risposto
saya mengalami kendala atas kesalahan sendiri, akan tetapi segera teratasi dengan baik dan cepat ketika menghubungi bantuan live chat (cs) terima kasih atas kerjasamanya selama ini, csnya rama dan san... Leggi di più
L'azienda ha risposto
Gentlemen, Good Afternoon, 1st thank you again for the Egyptian Musk Oil and 2nd, last we spoke i said I had gotten a battery for my watch from a independant jewlery stand there, leaving w/a battery... Leggi di più
L'azienda ha risposto
4,6
Eccellente
823 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 81% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fast respons
14 aprile 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad our team was able to assist you quickly and efficiently.
Good u have to try
11 aprile 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We appreciate your recommendation and are glad you’re having a positive experience with us.
On April 9
On April 9, 2026, I deposited $102 and made a profit of $522. Then, on April 10, 2026, I requested a withdrawal of $604, but the withdrawal was denied, my trading account was suspended, and I was unable to withdraw from the entire account. Afterwards, I received an email stating that I had violated the user terms. This was sent to me. Please be advised that after reviewing the activity in your trading account, we have found that there are trades which were executed based on Latency Arbitrage. This trading style is identified as abusive to the standard execution rules in the CFD market. After that, I asked my account manager about it, as I hadn't heard of this before. He told me that the rule requires my trades to start at a loss, which I don't understand, and he refused to withdraw the funds. He then deposited the remaining amount. I have $603 in my account after my withdrawals were stopped and my trading account was suspended. They withdrew $1125 and my profit. This condition or rule This is incomprehensible
10 aprile 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback. We understand how concerning this situation is.
Your account activity was reviewed, and certain trading patterns were identified as latency arbitrage, which is considered a violation of our trading terms as it exploits execution conditions rather than normal market behavior.
Please note that such classifications are based on detailed analysis, in line with our Terms & Conditions, actions such as profit adjustments and account restrictions may be applied in such cases.
We understand your concerns regarding clarity, and we encourage you to contact us at support@cxm.com so we can provide a more detailed explanation and review your case further.
Risposta di CXM
Thank you for your feedback! We’re pleased to know our team was able to assist you promptly.
Risposta di CXM
Thank you for your feedback! We’re glad you had a great chat experience with our team.
Persoalan Teratasi dengan cepat
saya mengalami kendala atas kesalahan sendiri, akan tetapi segera teratasi dengan baik dan cepat ketika menghubungi bantuan live chat (cs) terima kasih atas kerjasamanya selama ini, csnya rama dan sangat membantu
4 aprile 2026
Non scritta su invito
Risposta di CXM
Terima kasih atas maklum balas anda! Kami gembira mendengar bahawa isu anda dapat diselesaikan dengan cepat melalui live chat. Senang mengetahui bahawa pasukan kami ramah dan sangat membantu. Kami menghargai kerjasama anda!
Risposta di CXM
Thank you for your feedback! We’re glad to hear you found our support fast, clear, and helpful. We truly appreciate your support!
Risposta di CXM
Terima kasih atas maklum balas anda! Kami gembira mendengar bahawa anda berpuas hati dengan layanan kami yang baik dan responsif.
answer fast and clear
2 aprile 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re pleased to know our team was able to assist you promptly and provide clear guidance.
CXM flag my account without clear justification
I would like to share my experience with CXM Direct to warn other traders.
I had been trading normally on my account and generated profits through standard trading strategies. However, when I attempted to withdraw my funds, CXM Direct suddenly flagged my account and withheld my profits.
They claimed that my trading activity was “abusive” or involved so-called “toxic flow,” but they have not provided any concrete evidence, trade analysis, or specific examples to support this accusation.
Instead, they asked me to sign a “Guarantee Letter.”
After reviewing the document, it clearly requires me to:
Admit that I violated their trading policies
Acknowledge that my profits were gained improperly
Accept that they have the right to withhold funds
This is extremely concerning because:
👉 I have never been shown any proof of wrongdoing
👉 Yet I am being asked to sign a document that effectively admits guilt
I have formally requested:
Detailed evidence of the alleged violations
Specific trades in question
The exact terms I supposedly breached
So far, no sufficient response has been provided.
I believe this practice is unfair and lacks transparency. Traders should be aware that profits may be withheld without clear justification, and clients may be pressured into signing documents that waive their rights.
I will continue to pursue this matter and escalate it if necessary.
23 marzo 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback. We take such matters seriously and operate under strict policies to ensure a fair trading environment for all clients.
Please note that your account was reviewed in accordance with our Terms and Conditions, which clearly prohibit certain types of trading activity, including abusive strategies. Actions taken on accounts are based on internal analysis and risk controls.
We understand your concerns; however, such reviews are conducted carefully, and decisions are not made without basis. We encourage you to continue liaising with our support team, who will address your case in detail.
We remain committed to transparency and fairness for all clients.
Mantab komunikasi nya
30 marzo 2026
Non scritta su invito
Risposta di CXM
Terima kasih banyak atas ulasannya! Kami senang mendengar bahwa Anda puas dengan komunikasi kami. Kami akan terus berusaha memberikan pelayanan terbaik untuk Anda.
Good service
Good service but it will be better if reset time not too long
27 marzo 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback. We’re glad you’re satisfied with the service.
Please share more details about the "reset time" by contacting our support team at support@cxm.com so we can assist you further.
We appreciate your input and look forward to improving your experience.
The courtesy during the chat was good
27 marzo 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback. We’re glad to hear that you had a positive experience with our chat support. We appreciate your support and look forward to serving you again.
It's so really fast response from CS…
It's so really fast response from CS and this broker is have a excellent for every thing, very fast depo and withdraw. So far i don't have any problems using this broker
27 marzo 2026
Non scritta su invito
Risposta di CXM
Thank you for your kind feedback. We’re glad to hear you’re satisfied with our customer support, as well as the speed of deposits and withdrawals. We appreciate your trust and are happy to know you’ve had a smooth experience.
Risposta di CXM
Thank you for your feedback! We’re glad to hear our staff was helpful. We appreciate your support and look forward to assisting you again.
Muy rápida la atención en el chat de…
Muy rápida la atención en el chat de soporte. Tania me ayudó de manera muy ágil con mi requerimiento.
23 marzo 2026
Non scritta su invito
Risposta di CXM
Gracias por su comentario. Nos alegra saber que recibió una atención rápida y que Tania pudo ayudarle de manera eficiente. Agradecemos su confianza y esperamos seguir atendiéndole de la mejor manera.
Risposta di CXM
Thank you for your feedback! We’re glad to hear you received a fast response and appreciate your support.
good service
17 marzo 2026
Non scritta su invito
Risposta di CXM
Thank you for your feedback! We’re glad you’re satisfied with our service and appreciate your support.
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